5-Star Reviews From People Just Like You

I'm going to have to retire when Diane does so I never have to work with anyone else during my loan process.

Fantastic customer service and responsiveness. Diane Clark and Amy Oldham deserve a standing ovation!

I haven't purchased a home since 1983 - and that was in California - so I was clueless about the real estate and lending market here in Texas. My agent at PrimeLending held my hand through the whole process and was very well informed and responsive to any questions I had. Great experience - and she even came to the closing.

Very good communication. We never had to question what was being done to get our loan approved.

My wife and I just received a wonderful package in the mail from you – the Luxury Envelope is extremely generous and very much appreciated! When we first spoke, I believe I may have mentioned that I always worked with the same Mortgage Broker where I previously lived…I can honestly say that you’ve forged the same type of relationship that will bring me back for any future lending needs. I very much appreciate the professionalism of you and your entire team (even when we decided to make some last minute changes) – I can’t tell you how comforting it is to know that there’s someone we can trust when it comes to such important financial decisions for our family! Thank you for all the support during our move…and thank you again for such a wonderful gift. Wishing you and your family all the best the Holiday Season has to offer…

Sara and I would like to say thank you for all your work in getting our loan approved. Your team specifically Khara Green and Stephen Story were amazing in the process. We used Prime Lending when purchasing our home in Austin and now in Plano, and going forward we will continue to use Prime Lending. If we have friends and family that are in the process of buying a house we will always recommend you.

I am sorry that I haven’t said this yet, but thank you so much for your assistance in the refinance of my home. When I came to you, I did not believe that this could actually be done. With all the time and research I had spent, I assumed there was no way I could accomplish this huge goal in my life. You and your team made this process so much easier for me and my family. I appreciate that you always communicated each step of the process and kept me informed on each status change. I felt a little guilty…I didn’t have to do anything but sign. It is so nice walking into my home knowing it is mine. I am now (and will stay) one of your biggest fans! Thank you again.

To the Prime Lending "Dream Team"- Our family would like to say THANK YOU for your help in securing a mortgage for our new home in California. From my initial contact with PrimeLending, I knew this would be the type of organization that was going to meet our personal standards and be up for a challenge. We certainly challenged the PrimeLending team by requesting a 2.5 week escrow, but you all over delivered and exceeded expectations. As I am sure you can imagine, moving cross country is stressfull enough but when you couple that with the fact we have an eleven month old baby you quickly reach a new level of complexity. Being able to move right into our new home is a huge help and we want close by saying nicely done and know that we will pay you the ultimate compliment when we refer you to others. Many thanks to our friends that make up the PrimeLending "Dream Team"!

I wanted to say Thank You! The only word to describe this team is AWESOME! I have never dealt with such a professional, well organized and caring team! Please pass this message along to anyone that I might have missed. Both my family and I appreciate the hard work you all did to make our move to Minnesota painless!

I have relocated multiple times over the past several years and the personalized, prompt and professional service I receive from Diane exceeds all expectations.

Thank You for all your hard work in getting our loan completed so quickly. I know that we had some tense days during the process, but it makes me appreciate it even more. I know for a fact that when we chose Prime Lending to do business with it was the right choice, I don't believe any other lender would have got done what your team accomplished during the Christmas Holidays or any other time for that matter. Thank You again for all your hard work and I will definitely recommend your Team and Prime Lending to all my friends, family or anybody looking for a home loan.

Diane is the gold standard for Excellent Customer Service. Diane’s integrity, experience, professionalism and attention to detail ensure that you receive the best product and service the mortgage industry has to offer. We’ve closed five homes in addition to refinancing with Diane and we’ve come to expect flawless execution. When we refer others to Diane, they provide consistent feedback about the best in class experience. You get the “wow factor” when working with her!