Erin was great to work with!! She gave us all the info we needed and helped us feel confident purchasing our first home! We were also able to refinance with her about a year later to get a lower interest rate. Erin is knowledgeable about the loan business and was able to present to us all of our options. she was also quick to answer any questions we had and got all of our paperwork done very fast! I would recommend her to anyone looking for a loan!! She is AWESOME!!
Rachel C., Arizona
It was absolutely painless. I love the fact that Erin and her team have a good relationship with my realtor, and that they are local. I could have gotten some financial perks by going through another lender and using my Costco membership, but I chose instead to pay a little more and go with a local entity. They were absolutely wonderful. Erin and her team were courteous, helpful, and responsive throughout the process. They inspired confidence and trust in me - which is why I chose them!
Julie R., Flagstaff, AZ
Melissa M. was excellent! She listened to my needs and matched me with the appropriate loan. She explained everything in a fashion that I could understand.
Patricia C., Flagstaff, AZ
My loan officer made this experience painless and down right joyful! I will recommend Primelending to everyone!
Reeda W., Prescott, AZ
Erin Moore and her staff are outstanding communicators and are very knowledgeable. They make the process very easy for the borrower.
Damon B., Flagstaff, AZ
Erin went out of her way to find a loan product that met our very specific circumstances. Nobody else would have gone to the lengths she did.
Beth H., Flagstaff, AZ
Everyone at Prime Lending was excellent to deal with. Melissa MacFerren kept me informed and answered my many questions. Jennifer Berry was very helpful as well.
Amy D., Flagstaff, AZ
Erin and her team went above and beyond to help us get into our new home. They are a wonderful team that work very well together. I recommend anyone I know who needs a lender to go see Erin first!
Alex C., Flagstaff, AZ
Due to tax reasons, I asked Erin if we could close prior to year end, knowing it would be a stretch. Not only did we close prior to year end, we closed early. This would not have happened without Erin and her team! Kudos and thank you!
Neal C., Flagstaff, AZ
Erin was recommended by my real estate agent and I couldn't of picked someone better myself! She was very knowledgeable and kept us in the loop through the whole process. I strongly recommend her and her services!
Lawrence R., Williams, AZ
We were from out-of-state, and looking for houses online. When we found the house we wanted to buy, Erin came highly recommended. She could not have been more helpful! She promptly returned all calls, emails, and answered questions thoroughly, even when she was on vacation. She kept us well-informed every step of the way. She is awesome, and we will definitely use her services again!
Michael H., Flagstaff, AZ
Always there to assist, very quick replies and returns calls promptly. I was amazed how some responses came from home on days off, evenings or weekends, she seems to work 24/7. Highly recommend her and very impressed with her professionalism and integrity in doing her job.
Richard F., Prescott, AZ
Erin is very helpful and was truly great to work with closing our new home loan. She always had our best interest and was very professional. She made the experience very easy (even considering all the documentation they require now). I would and have recommended Erin as a great mortgage lender.
Tom D., Flagstaff, AZ
Erin helped us with buying our first home and refinancing a few years later. She was so helpful and made sure we always understood all of our options. I would highly recommend Erin if you need to get a
Joy B., Flagstaff, AZ
If it had not been for Erin, I would not have survived the purchase of my home! She played a defining role from my first query until moving day. Lay every step of the way she was available and cheerful. She saved me a lot of time and money.
Phoebe M., Arizona
We were given Erin's number when our first lender backed out last minute. Erin not only got our mortgage taken care of, she did it with with no problems and speed. She was always there when we had questions and had no problem working with our crazy schedule. I highly recommend her to everyone. She is just fantastic!
Camille C., Flagstaff, AZ
I was referred to Erin by the real estate agent I was working with. During the dark times of the recession, Erin was able to quickly pull a rabbit out a hat. I never had to wonder what was going on, or where things sat. It was one less thing to worry about.
Dave P., Flagstaff, AZ
Erin was knowlegeable with our loan process, pleasant to work with and timely answers to questions during hte approval process. She worked at all hours of the day and provided quick turn around to emails and requests.
Lauren M., Flagstaff, AZ
Erin is a delightful person to work with! Every part of the loan process went smoothly! I always knew where I was in the process and how long each step would take! She made what often seems complicated quite simple! Also, one of the best indicators for me regarding a complicated process is how quickly any issue or potential issue is handled. With Erin even the smallest of glitches was rectified immediately!!
Chuck R., AZ
She is one of the BEST Lenders in town! Don't know what I would do without her! Although Buyer had to see all of the horse properties in the area, lender kept updating his file and keeping me posted with rates, programs, etc. She kept right on top of things and when it was time to close the loan, her team performed with nothing but excellence!
Candy K., Flagstaff, AZ
In the many lenders with whom I have worked over the past 20 years, Erin Moore is by far the most engaged, the most supportive and the most determined to help me find a package that best fits my needs. Erin has demonstrated that it is possible to serve one's own interests in a position like this yet not screw the client. The speed at which she responds and the thoroughness of her response is simply astonishing. Erin will get my business every time because she has earned it.
Darren B., Flagstaff, AZ
They helped us finance a very difficult loan on a foreclosure property that involved hold back funds to repair extensive stucco damage on the house we were purchasing.
The property had no well agreement which was required to purchase the house. Erin personally contacted the owner of the well by phone and in person to get the well agreement together and legalized.
We live out of state from the purchased home and needed a traveling notary. The foreclosure bank was suppose to furnish us with one but didn't succeed. Erin found us one when we were under very short time restrictions!
Excellent service, response time, and was very helpful with any questions we had. She always kept us immediately informed every step of the way.
Larry S., Sedona, AZ
Erin helped us to obtain a fanny mae homepath mortgage, which is much harder to do then a regular mortgage. There is a enormous amuont of paperwork involved and Erin guided us trough all this in a very proffesional way. Without her help we would be completely lost!!!!!!!!!!!!! We would recommend her any time.
Tido C., Flagstaff, AZ
Erin helped us get our mortgage for a singe family home. She was very helpful in providing information and education about the process from the start, and her customer service was outstanding. Overall, we were very happy with her services and would definitely recommend her!
Tom G., Flagstaff, AZ
Erin was referred to my wife and I by a close friend and colleague who had used her. It was our first home buying experience. Erin's knowledge and patience proved invaluable. She walked us through getting pre-qualified and when a bidding war threatened she responded EACH AND EVERY time, on time, adding credibility to our application and ultimately enabling us to get the home. We were so pleased and impressed, when we were able to re-finance we went back and saw her again for a second seamless and flowing process. Erin is excellent at her job and deserves my highest recommendation.
Brandon G., Taylor, AZ
Thank you Melissa for making our mortgage process so easy! I was delighted at how fast you responded to requests & the thoroughness of your answers. Our house closed in what felt like record time. When our buyers wanted to be in the our house earlier, you made sure our new loan was ready to go. It was truly the best experience! I loved working with PrimeLending & will gladly tell my friends & family to use you.
Thanks again for everything!
Kirsten C., Flagstaff
I would highly recommend Prime Lending to any one looking for a lender.
We have used them twice, everyone was extremely professional and courteous.
They answered every question in a very timely manner and took the time the time to explain every detail.
We treated more like friends and family than clients.
In todays world it is very hard to find a company like this.
Bob W. , Flagstaff, AZ
Erin Moore and her team were exceptional. I have recommended people to her for years based on what little I knew about her. When it came time for my own loan she exceeded all expectations.
Jeffrey K., Flagstaff, AZ
The PrimeLending team was awesome!!! Being first time home buyers, my fiancée and I were completely lost in the process. The lending team helped us every step of the way and always answered all our questions quickly, professionally and were always willing to help go above and beyond to make sure we understood the process.
Andrea T., Bellemont, AZ
The Moore group was fantastic! We had completed a refinance this year with a different lender and the process was so time consuming. We had to provide the same documents several times and constantly ask for updates. With prime lending we gave them all the documents once, the signing was straightforward and easy and they let us know all the details of the process before we even thought to ask. A perfect mortgage experience!
Genevieve V., Flagstaff, AZ
Erin and her team went beyond our expectations. She helped close our loan quickly, answered all our questions right away, and made the whole process painless! We will absolutely be using her in the future!
Nicholas G., Flagstaff, AZ
Very helpful! People kept telling me how awful it was going to be to buy a house. I had a very easy experience with PrimeLending!
Stephanie B., Flagstaff, AZ
Erin is a phenomenal loan officer, she is always available to answer questions or concerns and her professionalism is excellent.
Gabriel V., Gilbert, AZ
Speaking with Erin was like speaking with a trusted friend or family member. I had complete confidence in her and that she would do the best for me.
Annie K., Flagstaff, AZ