Lacey and Team, We want to let YOU know that your efficiency and world class customer service over achieved each one of our expectations! You have found 2 loyal customers that will spread the word about your excellence . Thank you so very much!
Luciana H, Grain Valley, MO
This is the third home we have purchased and this is the best experience we have ever had during the process. Outstanding!! Samantha Dinges from The Moores Team at PrimeLending made my experience perfect she is the main reason why I would use Prime Lending again.
Douglas B, Blue Springs, MO
The Lacey Moore’s team was so great to work with. Brittany and Billie were so patient and always willing to discuss anything. They really made our first time home buying process a success. / / This team has a customer for life.
Michael A, Raytown, MO
They did such a great job! We didn’t have a realtor so it was a lot more work and they kept us updated on everything daily! I would highly recommend Lacey and her team to anyone!
Hannah S, Kansas City, MO
Lacey & Billie are 2 amazing women who were very helpful and made the entire process less painful then it could have been. I appreciate all they have done for me.
Susan R, Kansas City, KS
Brittany and Tylor were amazing to work with! They kept me informed every step of the process. I greatly appreciate all they did for me!
Aimee H, Mc Louth, KS
Lacey was AMAZING!! Great to work with!! She knew exactly what she is doing and made it very easy to understand my options and made the whole process perfect!
Mathew S, Lees Summit, MO
Lacey is FABULOUS!! Great to work with and very true and honest. She goes above and beyond to help you through the entire process. We are so blessed to have been referred to her. We will recommend her to everyone we know!!
Jill C, Lees Summit, MO
Lacey went above and beyond for us from start to finish. She was very knowledgeable and taught us about loan rates and gave us all scenarios of loan options to pick the best one for us! We had an unexpected problem arise and she took the reigns and tried to help fix the issue! When it was determined we couldn't fix it at this time, she gave us other options and suggestions on what to do once the issue resolved on its own! We've been in our home a week now and couldn't be happier! I think Lacey Moores and her whole team are wonderful. We felt like they were taking care of us like they would family. They are all so knowledgeable and helped us make the best decision for US, not the mortgage company. We will return to refinance with them and will always refer her and PrimeLending!
Jennifer S, Lone Jack, MO
Lacey was so great at explaining the whole process! We were very informed through out the entire process!
Madison E, Lees Summit, MO
The Moores Team in Lee's Summit, MO was great. They keep you informed the entire process and the weekly email of process is great. I have already referred my friends to Shirley White and Prime Lending.
Monica B, Oak Grove, MO
Lacey Moores is top notch. We had a small window of time to complete the transaction. / She was able to close the deal on time, even though the bank was difficult to work with. / I would definitely recommend her, and prime lending to anyone needing financial assistance in obtaining a mortgage loan!!!!
Lonnie Z., Holden, MO
Lacey and Team, we can't thank you enough for your diligence on our behalf!! You guys are HIGHLY recommended and I'll be posting reviews online soon! It was truly a pleasure and blessing to be able to work such diligent people, one last time.... YOU GUYS ROCK!! You are awesome, such quick responses and results, I really appreciatey our hard work on our behalf Lacey, we can't thank you enough! I'm in the customer field and I always look for great service and I just always feel the need to let you know when I recognize it!!
Veronica C. , Kansas City, MO
I was very pleased with the refinance process. After gathering quotes from three other lenders, I was able to get the best rate and closing costs through Prime Lending. Lacey and her team were very easy to work with and were concerned with getting me the best deal.
Kristopher P, Lee's Summit, MO
Lacey Moores and her team are exceptional at what they do! They handle their job with an expertise that is unparalleled and in the process make dreams come true! I would recommend Lacey Moores/Prime Lending to anyone in need of capable lending company. You will not be sorry!
Judy D. , Lee's Summit, MO
Lacey and her team are absolutely wonderful. She was able to meet with us at our convenience (evenings and weekends) and was very quick and efficient with our time. We asked several "what ifs" and she went above and beyond by finding us an even better scenario than we had imagined. Lacey and her team were super friendly and easy to get in touch with. I highly recommend Lacey and her team to anyone looking for a loan.
Beth C, Blue Springs, MO
Our experience from start to finish with PrimeLending and Lacey was easy and uncomplicated. We were able to share documents and do signatures digitally, able to communicate quickly by phone and even fax :), and were delighted to meet some of the team members in person at the office. Mark us as satisfied customers!
David and Cathy A, Grain Valley, MO
Lacey originally did the loan paper work for my son & his new wife on the purchase of their first home. Lacey had done a great job explaining everything to where my son could understand the many confusing documents they had to complete. They successfully closed on their home and in a very timely manner and were very satisfied.
I had already spoken to our current mortgage company due to a flyer I received in the mail with the lower rates. I had already gotten the ball rolling on refinancing with them on our first mortgage. When my son told me I should call Lacey and just see what she had to say.
I made the call to Lacey and she asked me some questions and asked if she could run some numbers for me to compare with what I received from the other company. She called me back in a timely manner and indeed had little better numbers. After several conversation I found the other company had misinformed me on a few very important issues.
Lacey ran the number for us on just our first mortgage and again in combining our first and second mortgages to saves us thousands of dollars that the other company wasn't interested in helping with. Lacey didn't give up and had to go above and beyond.
I am very glad we made the call and had the opportunity to work with her.
Rhonda D, Freeman, MO
She was amazing! Her and her assistant. They were prompt and answered EVERY question we had, which was an accomplishment for them. : ) I would HIGHLY recommend them to everyone!
Steven D., Blue Springs, MO
I would like to say that my experience with PrimeLending was very pleasant and Lacey's team and PrimeLending is 5 star. As we all know purchasing home is a big investment and can be very stressful. Several things I truly liked was the knowledge of your team members and the different types of loans that your company offers. The most important thing was how I was updated on the process of my loan. I would highly recommended PrimeLending and how they conducted business on a professional level.
Bill P, Blue Springs, MO
Laceys knowledge, service, and team was better than we could have ever hoped for. We had a hard property, but she was amazing to get us thru and we will recommend all of our family and Friends to her. Lacey, we cant thank you enough for everything you did for us. We are so happy we were referred to you!!
Nathan S., Grain Valley, MO
Lacey was extremly helpful & patient. I traveled across the area to work with her due to the great reputation & was glad I did. I do not believe anyone could have done a better job & I will highly recommend her!!
Brandy H. , Raymore, MO
Lacey, we really appreciate all of your help with our home loan! Your love for what you do shows and we were so happy to be able to work with you!
Colin M, Aliso Viejo, CA
Lacey talked to us, not over our heads, and didn't ever make us feel like we weren't good enough to get the loan. She kept us informed, knew w/in 24 hours that we would be able to get the loan. She is amazing and very knowledgeable and she did everything in her power to get us the best rate, and best of everything else. She was great to work with!
Tammy K., Pleasant Hill, MO
Lacey Moores was incredible to work with. She was unbelievably prompt in responding, went out of her way to make this a positive experience, and explained the details in a very clear way. I would definitely recommend Lacey to anyone looking to finance a home!
Tara M., Blue Springs, MO
Lacey was very prompt on getting back to me with an answer to my questions and was very personable. Thanks for making buying my house so much more stress free!
Kyle W. , Blue Springs, MO
Lacey and Kelli were prompt, and answered all questions I had in a nice and timely fashion. They exceeded my Expectations!
Jennifer N. , Independence, MO
Lacey Moores and Stacey Hatch were very professional as well as very knowledgeable. They were both very responsive and answered all our questions.This was such a positive experience I have already referred several of my co-workers to Prime Lending. Thank you for your excellent service.
Anthony C., Odessa, MO
They found the best loan for me and were able to quickly answer all of my questions as they came up. Lacey took time to explain and make sure I was comfortable with all the loan information.
Tiah P., Blue Springs, MO
Lacey gave me the most information about our mortgage options up-front, unprompted, and did a great job explaining loan types, fees, etc in detail, which was very much appreciated. Of all the loan officers I spoke with, Lacey's level of service was by far the best.
Rachel H., Kansas City, MO
I did not interact directly with Lacey, but I did interact with her assistant, Billie Hernandez. Billie was an absolute pleasure to work with. I have never had a loan process go as smoothly as this one went.
Marilynn A., Blue Springs, MO
I want to make sure that Robert Hastings was mentioned. The initial contact and subsequent contact that I had with him was a definite factor. Missy was also attentive and made sure I got everything I asked for.
Edward M., Kansas City, MO
Absolutely the greatest experience! I couldn't of asked for better people. Lacey Moores was amazing, she made my first time home buying experience a very good experience! Well done.
Matthew J., Independence, MO
Carlton and I can't thank you enough for your diligent assistance in helping us with our first home buying process. It's been a tedious task nonetheless but we are grateful for your patience, kindness and hanging in there with us to the end.The work that you do is really changing lives and making a difference in our communities. Thank you so much, we couldn't have done it without you. We will enjoy our home for years to come!
Shilene A. , Blue Springs, MO
Lacey is absolutely wonderful and an asset to Prime Lending. Not only is she extremely knowledgeable and personable but what comes across the most is how passionate she is about her profession. She is wonderfully genuine and was absolutely indispensable in our home buying process.
Ilinca R., Kansas City, MO
Overall, this was a "great team" to work with and I am very happy with my new home. Overall it was a happing ending. I closed on the property and I am a proud homeowner thanks to you!
Dorothy B., Lees Summit, MO
I had no idea what to expect as this was our first home purchase. Lacey made it beyond understandable and met us on our level. She was wonderful to work with. Spent hours explaining the whole process to us and was always available.
Michelle M. , Lees Summit, MO
This was a scary process, but after leaving Lacey's office the first time we met, I felt completely comfortable with the future chaos ahead. Her team was available to answer any questions, any time of day. I appreciate her and her team for their time and advice during this new stage of our lives.
Jane C, Lees Summit, MO
We really appreciated Lacey's straightforward approach and her clear explanations of the different types of loans available to us and why one or the other might be better, as well as her taking the time to walk us through the different types of financing (e.g. PMI options).
Tiffani P. , Kansas City, MO