
I deal with a lot of lenders,so I feel I'm a pretty good judge. I have to say your office and your company handled this transaction in the most professional manor I have ever seen. I would definitely refer you and your company to any potential borrowers.
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This was my third time buying a house, and this time the process seemed so simple. Michael was so helpful, responded to questions immediately and explained the process completely. I have already given his name to friends who are considering buying a new home.
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I really can't say enough about Michael and his team. I'm a self-employed freelancer and you hear all the time about how hard it is to get a loan as a self-employed person. We ran into a major hurdle during our mortgage processing. There were a few hours where I thought we wouldn't get the loan and, somehow, Michael was able to make huge changes on the fly and find a mortgage that worked for us. It really was incredible. On top of that, we had a tight closing timeline and Michael and his team were able to meet that deadline, a fact which I think is a testament to his concern for us and his team's commitment to doing what it takes for the customer. Here's the best part: We had a relatively small mortgage but Michael treated us like we had a million dollars on the line. He was always helpful and showed a lot of tenacity and commitment and he never gave up. He had creative solutions to problems, too. Now we're in our beautiful new home and couldn't be happier.
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Michael and his team were extremely thorough and detailed throughout the entire process which was super helpful since this was our first home loan. It was a pleasure to work with them as they kept everything as stress free as possible and I would highly recommend to anyone!
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By far the best home financing experience we've had. This our 4th new home build and we're very familiar with the process, but with Michael and his team it was different. We had regular communication and he quickly answered any of our questions. His quote from the start was spot on. He went above and beyond to make sure everything was buttoned up. How many lenders attend your closing with a smile and a handshake?! He loves what he does and it shows!
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Michael and his team provided us with the best service and results available when it came to securing our recent home mortgage. We would have paid more and endured high stress with any of his counterparts. We will utilize him again whenever we have home financing needs.
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I do not have internet at home yet and have been so busy at work that I have not have had the time to write to you, Cindy and Amanda the beautiful e-mail each of you deserve and that I have drafted in my mind. I have NEVER received the kind of service the three of you provided. My vocabulary is not large enough to praise each one of you. You immediately replied to all my questions and addressed my concerns. I know that Amanda stayed beyond closing hours more than once working on my file to ensure we could keep the closing date. All of you took this personally and for that I am grateful forever.
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Michael, I want to thank you and your team personally for working with us to reach our goal of home ownership. We have moved around a lot as a military family for 22 years and I really look forward to a normal life after the military by simply drinking coffee with my wife on the back porch on weekends. It's the small things that count, unfortunately I was present for only two births of our children because my duties. My wife is deserving of this home, she has supported me over the hardship and deployments. Knowing that this is the last time we will move says something in itself. We applaud and appreciate your guidance, patience, and support of this milestone. As the head of the CASA DE JACKSON OF JACKSONVILLE (got a name for it) please pass on our sentiments to your professional team and staff. Trust me; we will pass your information on to any potential home buyers we know. God Bless.
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Thank you for making my closing on time! Your team made the process simple! I heard all of the terrible stories from friends and families about their closing experiences. I really appreciate all of your help during our first home buying process with the great service you and your team offered me. Thanks!
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My wife Leslie and I can't thank you enough for a job well done on the closing of our new home. We really appreciate your hard work and the work of your team. If there was an award to show you how grateful we are, you would have several of them by now... You and your team are wonderful.
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Process and personnel were excellent in all respects. Michael Gayda, Amanda Timmons, and Cindy Murphy were the most helpful individuals I've ever had the pleasure to work with. Courteous, professional, knowledgeable, and thorough. Very responsive, prompt and accurate. Highly recommended!
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