My wife and I purchased our first home with the help of Ron and his team at PrimeLending. Since then, we have worked with them for everything mortgage related (refinance, new home, etc.). Ron's team was incredibly helpful in answering our first time home buying questions and guiding us through the various options we had while weighing the pros and cons of each. He made the process of selecting the specifics of our mortgage easy while not forcing us into any specific methods. In addition, his team was incredibly well organized with what documents and paperwork we needed to complete the process. Even before the offer on our house was accepted, we had a list from Ron detailing all of the documentation needed as well as the different steps of the process. As a result, we were able to get all of the required information in on the first try and the rest of the process went extremely smooth and incredibly fast since they weren't waiting on us for anything or vice versa. I have yet to hear any of my friends being able to close on a house as fast as we have. I have since advised everyone I know to give PrimeLending a try and have yet to hear a bad review. PrimeLending is a rare find in the industry of people who truly know their trade and care for their customers beyond expectations.
James M., Spokane, WA.
Wonderful experience! Ron and Jessica are always looking out for your best interests! They stay late and start early if needed, always going the extra mile! My husband and I have only lived here for about 3 years. We have bought and sold a handful of times, by far the best lender we have ever worked with! They have helped us with our last two transactions. Everything went smooth and we barely had to lift a finger! They are my lender for life!
Jennifer B., Deer Par, WA.
I highly recommend Ron and his team. I am an investor, and have had 5 mortgages through Ron. Most places can do an adequate job on up to four mortgages, but once you get past that you need someone who really knows their stuff. If you need a mortgage lender who can do more than fill in the blanks on a computer form, do yourself a favor and call PrimeLending.
Don C., Spokane, WA.
Ron was extremely patient and very responsive. I had many questions as a first time home buyer, and he and his staff never brushed me off or treated me in a way that was less than courteous. A professional, courteous, and skilled team. I was so pleased with Ron's level of service, and it is obvious that his team strives to maintain service at the benchmark Ron has set.
Charmane S. , Spokane, WA.
Ron was great. He is knowledgeable in all areas of home financing. Our loan was a construction loan but Ron made the process easy and affordable. The loan closed quickly and we are building. If you are looking for an honest, reliable, ethical loan officer, then contact Ron at PrimeLending.
Mary L. , Spokane, WA.
Ron Thomas and Marcus Vogt were great to work with! Always courteous, available to answer any questions and lead me through the process making me feel comfortable about a major decision. Marcus had detailed meeting with me and I appreciate his knowledge and insight. My experience from the onset was so positive and I felt like I was really being taken care of. Between Ron, Marcus and my real estate agent Jim Lister, I was in capable hands.
Sandra F., Spokane, WA
Overall, very, very easy. Ron and his team do all the heavy lifting. I have done quite a few home loans and refinance, and in my opinion Ron is the best in the business. He has a great understanding of the available products and is terrific at presenting options to meet the client's goals. Highly recommend.
James G. , Spokane, WA.
Ron Thomas made purchasing a home very easy and convenient. I highly recommend him and PrimeLending to anyone buying a home. You hear some really bad stories about buying a home, but this purchase was easy.
Thomas D., Rathdrum, ID
It was a pleasure to work with Ron who had to get creative to help us close the deal on our home at a higher price than we thought we could afford. We were able to get our dream house and couldn't be happier!
Sean, M. , Spokane, WA.
I bought a rental and Ron Thomas was so easy to work with. Prime Lending made the process very easy. Ron Thomas was super helpful and he was very knowledgeable. I am looking for a second rental property and will definitely use PrimeLending of Spokane.
Thomas V., Spokane, WA.
I can’t thank Ron enough for all of the work he did to close our loan. His knowledge and professionalism is second to none. I highly recommend Ron and his team for any lending needs!
Tracy T., Spokane, WA.
Streamlined. Accurate. Personable. Couldn't be more pleased. Ron has a dedicated team that was always quick to respond to our questions. Thanks to Ron and his team!
Carl W., Spokane, WA.
Ron Thomas and his team are absolutely amazing to work with. This is our 3rd time working with Ron and we could not ask for better customer service. They are completely on top of everything and genuinely want the best for you. They are friendly, professional and trustworthy!
Kimberly B., Spokane, WA.
Ron and his team were wonderful! They were able to get our refinance done, even when a few issues arose.
They were very helpful and I am so very happy with our refinance.
Steven K. , Ravensdale, WA.
Ron made our re-fi experience go very smoothly. He was professional without feeling distant, took the time to answer my many questions, and overall made me feel very at ease throughout the process. I drug me feet for some time waiting for one more drop in interest rates, and Ron remained patient and responded in very short order each time I reached out to him. I will definitely seek Ron out if I ever need help with a mortgage again.
Jon S. , Moscow, ID.
We loved working with Ron Thomas and his lending team! They were amazing and so helpful. Ron was always there to answer any questions we had along the way! He made the whole process very easy for us.
Jakki H., Spokane, WA.
Ron and his team were a pleasure to work with. All I had to do was furnish the required paperwork and they took care of the rest in what seemed like record timing. Ron was exceptionally knowledgeable and attentive. His team made the process as smooth of an experience as I can imagine being possible for my first time home-buying experience. I highly recommend Ron and the PrimeLending team to take care of any of your home loan needs.
Jill P., Spokane, WA.
I already knew the process, as I am a licensed agent, however every email and phone call was returned in a timely fashion and never felt like I didn't know what was going on.
Caylin N. , Spokane, WA.
Ron was very knowledgeable about our region of WA. Ron and his team are professional in every way. The are kind, thoughtful, and considerate. Ron was available from beginning to end. Ron took the time to understand my specific needs; he didn't make me feel small for asking lots of "routine" questions. During the process Ron "took care of the details" and communicated verbally and digitally all along the way - even though I live 3 hours away. I would not hesitate to recommend Ron to anyone - family and friends alike.
Tim P., Electric City, WA.
Ron assisted our team in an investment property cash purchase and refinance. Ron and his team did a great job in keeping the process moving and meeting deadlines. Ron communicated information with his staff so that our team could communicate with anyone at the office. Nothing seemed to get lost in translation. Investment properties can be tricky but Ron and his team did a great job. Can't wait to do the next one.
Tim I., Spokane, WA.
We have used Ron Thomas twice for home purchases in Spokane. We were referred to him by my brother, and both times he has provided outstanding service. We have closed on time on both purchases and have been satisfied with lending rates on both occasions. I would recommend them without hesitation.
Jason S., Spokane, WA.
In an industry where only rates and the bottom line usually make the difference in who you choose to be your lender, Ron's team should be at the top of your list. PrimeLending is very competitive with rates and Ron is very knowledgeable. Until you've had experience with a few "green" mortgage lenders, you won't appreciate that. Simply put, knowing the laws and the available options for mortgages can save/cost the customer money. I lend with Ron because of his knowledge and his exceptional customer service. Keep up the good work Ron (and team)!
Clarence B., Newman Lake, WA.
Jessica and Ron were very helpful during the whole process. Ron earned my business a couple years ago when he went above and beyond what was required attempting to help us with a loan. When it was time to buy our house, I immediately remembered how hard he worked before and decided to use him again. We closed in under a month and were able to fund the loan on a Friday afternoon and take possession of the house the same day. We will definitely use PrimeLending again for a new home.
Chad K., Edgewood, WA.
Loan process was extremely easy and Ron helped us find some better financing options for our remodel that saved us money. We would highly recommend and work with again!
Brian U., Spokane Valley, WA
I got a 30 Year Fixed for my first home through PrimeLending. Their staff were knowledgeable, quick to respond, and on top of their communication with my realtor, insurance company, etc. I'd use them again for any future mortgages.
Daniel M., Spokane, WA