Growing up, I was taught not only to work hard in life but to also continually invest in an education. At the University of California at Davis, I graduated with a Bachelors of Science in Managerial Economics. During this time, I also enjoyed the extra-curricular activities of self-employment. I owned and operated a college painting franchise which ultimately led me to my next career in commercial construction management via a client of mine. Here I learned many things but left with a new, sizeable business/life principle: My client’s needs will always be put ahead of any transaction.
Upon my arrival in the residential mortgage lending industry and with my token business/life principle in play, I began building my business by referral. Working by referral requires a bit more resilience in today’s world but it is the one avenue that allows me to employ my core beliefs and focus on my vested interest in making sure everyone I serve is completely satisfied at the end of each transaction. Consequently, when in need of a service of my own, I look for someone to trust and rely on—someone who comes highly recommended and is willing to go the extra mile to help me best serve my clients.
That said it is always the very highest compliment when a client refers my team and me to more great people like themselves. Serving people who appreciate the level of service I provide allows me to focus on our purpose to provide knowledge to my clients. As you may have figured by now, we don’t just want to meet expectations; we do not rest until we exceed them.
This is the type of service we appreciate and it’s certainly the type of service we are proud to deliver as we continue to actively build a community of life-long relationships, serving the needs of our clients, their family, close friends and business partners before, during and after each transaction.
Scott Storace