5-Star Reviews From People Just Like You

It was easy to work with Valerie. She helped me with my loan, I had some moments which made it a bit difficult. Anyway it all happed, I got approved for the amount I expected. And Valerie done her job really professionally and fast. We had it all go smoothly. I recommend Valerie.

Valerie Franklin and PrimeLending really works for you. I recommend them 100%.

Valerie helped make the loan process easy and comfortable. She was a pleasure to work with throughout the process and was there to answer any questions we may have had whenever they came up. Valerie was knowledgeable, professional, and courteous. We would definitely recommend Valerie and her team!

Did EVERYTHING she could to get me in my new home. Amazing communication and always updated me on anything and everything as soon as she knew anything!

Our experience could not have been better! Highly recommend Valerie at PrimeLending!!! Thank you so very very much!

You all made it so easy. Thank you!

I am so happy that I chose to use Valerie and her team for my home loan. Jeannie was the best and made everything so quick and painless! I will recommend them to anyone and everyone!

Our home refinance was fast, easy and exactly as promised!! Valerie was super helpful and responsive even after hours. We were very pleased with the whole process and highly recommend Valerie, PrimeLending and All American Title!!

Valerie Franklin was a pleasure to work with and made my first home buying experience easy and practically stress free. She advocates extensively for her client’s best interest and is available any time to answer all questions and explain.

Valerie was amazing to deal with. She was very patient . She answered all are questions and concerns. She was very professional and patient. I would highly recommend Valerie and her staff.

Valerie was amazing to deal with. She was very patient . She answered all are questions and concerns. She was very professional and patient. I would highly recommend Valerie and her staff.

Valerie is always ready to help, has up to date & accurate information regarding lending & works very diligently for her clients & the agents that work with them. She has a vast knowledge of her industry. It is always awesome to work with her!!

Working with Valerie Franklin and Kimberly Britner at PrimeLending was a great experience. Valerie and Kimberly offered excellent, clear, and timely communication and worked with our unique situation to help us secure a mortgage on time and on budget. It’s lovely to work with people who are experts in their professions and wonderful people to boot.

Valerie and her team are professional and are the lending team you want on your side as home buyer. She communicates well, streamlines the process, is thorough, and very knowledgeable. Whether you are a first-time home buyer, investor, or buying your 3rd or 4th home, you will appreciate how Valerie and her team operate, and have confidence as a purchaser from start to finish!

Valerie and her team were amazing!!!!!! We were told we not going to be able to qualify for a house for 6 months Valerie made it happen in 2 months she put in her all for her customers she really is a true gem!!!!!!! We will continue to recommend and do business with her and her team!!!!!!

They were great. Valerie was easy to work with and the loan was processed fast. Our situation was pretty straightforward, but they made the whole process painless. I would definitely recommend Valerie and her team.

Valerie was great! She notified me when I needed any extra information, and helped me as much as she possibly could. She got me into my new home- very very appreciated. We will recommend her to other people.

Valerie and her team were fantastic! They kept us informed throughout the entire mortgage process! I would highly recommend Valerie!

I had a very positive experience. Valerie was so patient and knowledgeable. She was available to answer any question. Thanks a lot!

Pretty cut and dry process with Prime Lending. They were available at a drop of a hat for any questions or concerns. They kept to a schedule and alerted us of any changes immediately. They simply made us feel less stressed during the process knowing their team was on it! I would highly recommend

Valerie was very knowledgeable and always available when we had questions. We closed on a home within 6 weeks of starting our search and we definitely couldn't have done that without her! Smooth sailing! Thanks again, Valerie!

She was prompt, professional, and always on time. She responded almost immediately and answered every question we had. In addition, when the inevitable snag showed up, during the loan process, she worked double time to find a solution. I could not have asked for better service.

For being a first-time home buyer it was a smooth process. They were very well attended to my questions and their responses were clear and also in a timely manner. This is a wonderful lending company to work with!

As young, first time home buyers, we had a lot of questions and insecurities as to how to proceed with getting a loan. The Prime Lending group took the time to answer all of our questions— sometimes even after business hours. They made us feel like people and not just customers. I strongly recommend

We wish we would’ve sought Valerie’s help much sooner than we did. We had been with our current (now prior) mortgage lender for over 8 years and refinanced with them years ago. She was unbelievably efficient, knowledgeable, and professional. You can’t go wrong when choosing Valerie and her team!

Valerie is amazing! She is personable, available, and truly cares, not only about her home buying clients but her vendor clients as well! Thank you Valerie for all your support!

Valerie and her team were phenomenal! Very thorough and helped answer any questions I needed. I put my offer in and was moved into the house within a month! Sending all my friends her way!

Valerie and her team at PrimeLending were awesome. They helped me through every step, were super communicative and the process went very quickly. I highly recommend using Valerie at PrimeLending for your home loan needs!

Valerie helped my wife and I with our first time home buyers loan. She exceeded our expectations with how helpful and knowledgeable she was. She did everything in a very timely manner. We highly recommend her/Prime lending for anyone buying a home. 

The best experience we could have asked for as first time home buyers!

This was my first time buying a house and the process was easy, thanks to Valerie. Anytime I had a question I could ask by email, a phone call, or even text and I always received a quick response.  Highly recommended.

I really appreciate everything Valerie did for me, to refinance my mortgage. She was pleasant to work with, after having a bad experience with a previous lender. I am very happy & satisfied with the outcome. I would definitely use her again..thanks for everything you did.

Absolutely unbelievably reliable & amazing! Close our house in 3 weeks! She stayed in constant contact answering any all questions quickly. Recommending her to my son & anyone interested in buying.

Valerie is an amazing lender and works diligently for my potential buyers.

The employees were very professional and friendly. They stayed on top of each step and kept me informed weekly

Thank you Valerie for all the hard work you put into making sure my loan went through. You've been an integral part of making my dream of being a homeowner come true! You and your entire team at PrimeLending were fantastic!

Thank you for helping us get our first house so quickly!! Each team member has been very helpful and we appreciate you guys so greatly!

Valerie is amazing! Was very patient w me throughout the process and very thorough!

If you ever get the chance to work with Valerie Franklin she’s amazing!

Super friendly and helpful. Worked really hard to ensure we got the best rate possible and the best option for us. Kept us informed throughout the process. Went above and beyond to help us. Excellent Customer Service.

Valerie Franklin, my loan originator, responded quickly to my online application. She was extremely helpful and kept the lines of communication open by phone, email, text, and phone. Overall, she provided me with all around superior and efficient service. 

Valerie and her team were awesome! Buying my first home in West Virginia long distance and online, no less, was a scary thing. Valerie really eased my fears, answered all my questions and I really felt she looked out for me. I am now a happy homeowner and look forward to many years in my new place.

Great work and always a great help for anyone looking to get a home. We recommend Valerie to everyone we know!

Valerie and the rest of the team at PrimeLending made the process of buying my house effortless and fast! Absolutely recommend to anybody looking for any lending needs!

Valerie was so friendly and knowledgeable from day 1! She was quick to help and respond throughout the whole process. My husband and I truly felt cared for as people from day 1 until closing. Thanks so much Valerie!! You are the best!!!

Valerie and the team at Prime Lending are absolutely amazing! They worked hard and kept us updated every single step of the way through the loan process. Highly recommend!!

My Husband and I were very pleased with our experience with using PrimeLending for our first home purchase . We would like to thank Valerie Franklin and her entire team for all their hard work and dedication throughout this entire experience. I highly recommended Valerie Franklin at PrimeLending.

PrimeLending can do what regular banks tell you blatantly “can’t” be done. Have used them multiple times and will continue to use them. Valerie Franklin was my contact and she put a lot of work in to get me what I needed/wanted. I ended up with a very clean loan at the end of the day.

As a retired veteran, Valerie and her team made the VA loan process simple. The support and communication was outstanding which made the process less difficult. Through these difficult economic times and with careful planning, Valerie was able to provide me with a great home loan (which by the way received a compliment from a real estate attorney). I appreciate you Valerie and your team for your service.

Valerie Franklin and here team made home buying a literal dream. We could not share enough great things about working with them as first time homebuyers. They’re efficient, knowledgeable, and so very kind. They did not disappoint. 1000000/10 recommend!

Valerie helped me through every step of the way. She was always available and answered every single question I had. I couldn't have asked for anybody better to help me secure my home loan. 

Valerie did a wonderful job from the first moment through the very end. I ran into some technical issues on my end electronically in relaying pertinent information she needed to get my loan to underwriting, but we pulled through and got it done.

It was a pleasure to work with Valerie and her team. My loan process was stress free and they took care of everything. I highly recommend her for your loan needs. She’s the best!!!

Valerie's team made the entire loan process easy and stress free. As first time homebuyers we were nervous/intimidated with a lot of questions, but her PrimeLending team was so knowledgeable. 100% recommend!!!

Valerie is a great lender partner! She works diligently for our clients to ensure the best possible experience. Our clients love working with her because she makes sure they understand the lending process from start to finish. Always a great experience working with Valerie!

It was a pleasure to work with Valerie Franklin at PrimeLending. Valerie and her staff helped me every step of the way through the entire process. They went above and beyond what I expected. Terrific team to work with. Highly recommend.

Valerie has been a huge help in refinancing my house as I am going through divorce. She is kind, knowledgeable and very understanding of my circumstances. I would 100% recommend her.

Valerie at PrimeLending was very helpful with our first-time homebuying process. She communicated with us throughout the entire process and made sure to explain everything carefully and thoughtfully. She gave us the best rate for our home loan and always made sure to answer all of our questions. She was professional and very patient with us. I will recommend her to friends and family. Will be using her again in the future.

Great customer service. It was a pleasure. Thank you.

Great service and unmatched on any platform!

Valerie helped my wife and I with our first time home buyers loan. She exceeded our expectations with how helpful and knowledgeable she was. She did everything in a very timely manner. We highly recommend Her/PrimeLending for anyone buying a home.

Seamless process! Great customer service!!!