5-Star Reviews From People Just Like You

It was a pleasure to work with Valerie Franklin at PrimeLending. Valerie and her staff helped me every step of the way through the entire process. They went above and beyond what I expected. Terrific team to work with. Highly recommend.

Valerie was great! She notified me when I needed any extra information, and helped me as much as she possibly could. She got me into my new home- very very appreciated. We will recommend her to other people.

I had a very positive experience. Valerie was so patient and knowledgeable. She was available to answer any question. Thanks a lot!

Great service and unmatched on any platform!

Valerie and the rest of the team at PrimeLending made the process of buying my house effortless and fast! Absolutely recommend to anybody looking for any lending needs!

I am so happy that I chose to use Valerie and her team for my home loan. Jeannie was the best and made everything so quick and painless! I will recommend them to anyone and everyone!

For being a first-time home buyer it was a smooth process. They were very well attended to my questions and their responses were clear and also in a timely manner. This is a wonderful lending company to work with!

Working with Valerie Franklin and Kimberly Britner at PrimeLending was a great experience. Valerie and Kimberly offered excellent, clear, and timely communication and worked with our unique situation to help us secure a mortgage on time and on budget. It’s lovely to work with people who are experts in their professions and wonderful people to boot.

Valerie and her team were phenomenal! Very thorough and helped answer any questions I needed. I put my offer in and was moved into the house within a month! Sending all my friends her way!

Valerie at PrimeLending was very helpful with our first-time homebuying process. She communicated with us throughout the entire process and made sure to explain everything carefully and thoughtfully. She gave us the best rate for our home loan and always made sure to answer all of our questions. She was professional and very patient with us. I will recommend her to friends and family. Will be using her again in the future.

Valerie and her team at PrimeLending were awesome. They helped me through every step, were super communicative and the process went very quickly. I highly recommend using Valerie at PrimeLending for your home loan needs!

Valerie and her team were awesome! Buying my first home in West Virginia long distance and online, no less, was a scary thing. Valerie really eased my fears, answered all my questions and I really felt she looked out for me. I am now a happy homeowner and look forward to many years in my new place.

Valerie and her team are professional and are the lending team you want on your side as home buyer. She communicates well, streamlines the process, is thorough, and very knowledgeable. Whether you are a first-time home buyer, investor, or buying your 3rd or 4th home, you will appreciate how Valerie and her team operate, and have confidence as a purchaser from start to finish!

As a retired veteran, Valerie and her team made the VA loan process simple. The support and communication was outstanding which made the process less difficult. Through these difficult economic times and with careful planning, Valerie was able to provide me with a great home loan (which by the way received a compliment from a real estate attorney). I appreciate you Valerie and your team for your service.

It was easy to work with Valerie. She helped me with my loan, I had some moments which made it a bit difficult. Anyway it all happed, I got approved for the amount I expected. And Valerie done her job really professionally and fast. We had it all go smoothly. I recommend Valerie.

Valerie Franklin and PrimeLending really works for you. I recommend them 100%.

Valerie helped make the loan process easy and comfortable. She was a pleasure to work with throughout the process and was there to answer any questions we may have had whenever they came up. Valerie was knowledgeable, professional, and courteous. We would definitely recommend Valerie and her team!

Did EVERYTHING she could to get me in my new home. Amazing communication and always updated me on anything and everything as soon as she knew anything!

Our experience could not have been better! Highly recommend Valerie at PrimeLending!!! Thank you so very very much!

You all made it so easy. Thank you!

Our home refinance was fast, easy and exactly as promised!! Valerie was super helpful and responsive even after hours. We were very pleased with the whole process and highly recommend Valerie, PrimeLending and All American Title!!

Valerie Franklin was a pleasure to work with and made my first home buying experience easy and practically stress free. She advocates extensively for her client’s best interest and is available any time to answer all questions and explain.

Valerie was amazing to deal with. She was very patient . She answered all are questions and concerns. She was very professional and patient. I would highly recommend Valerie and her staff.

Valerie was amazing to deal with. She was very patient . She answered all are questions and concerns. She was very professional and patient. I would highly recommend Valerie and her staff.

Valerie is always ready to help, has up to date & accurate information regarding lending & works very diligently for her clients & the agents that work with them. She has a vast knowledge of her industry. It is always awesome to work with her!!

Valerie and her team were amazing!!!!!! We were told we not going to be able to qualify for a house for 6 months Valerie made it happen in 2 months she put in her all for her customers she really is a true gem!!!!!!! We will continue to recommend and do business with her and her team!!!!!!

They were great. Valerie was easy to work with and the loan was processed fast. Our situation was pretty straightforward, but they made the whole process painless. I would definitely recommend Valerie and her team.

Valerie and her team were fantastic! They kept us informed throughout the entire mortgage process! I would highly recommend Valerie!

Pretty cut and dry process with Prime Lending. They were available at a drop of a hat for any questions or concerns. They kept to a schedule and alerted us of any changes immediately. They simply made us feel less stressed during the process knowing their team was on it! I would highly recommend

Valerie was very knowledgeable and always available when we had questions. We closed on a home within 6 weeks of starting our search and we definitely couldn't have done that without her! Smooth sailing! Thanks again, Valerie!

She was prompt, professional, and always on time. She responded almost immediately and answered every question we had. In addition, when the inevitable snag showed up, during the loan process, she worked double time to find a solution. I could not have asked for better service.

As young, first time home buyers, we had a lot of questions and insecurities as to how to proceed with getting a loan. The Prime Lending group took the time to answer all of our questions— sometimes even after business hours. They made us feel like people and not just customers. I strongly recommend

We wish we would’ve sought Valerie’s help much sooner than we did. We had been with our current (now prior) mortgage lender for over 8 years and refinanced with them years ago. She was unbelievably efficient, knowledgeable, and professional. You can’t go wrong when choosing Valerie and her team!

Valerie is amazing! She is personable, available, and truly cares, not only about her home buying clients but her vendor clients as well! Thank you Valerie for all your support!

Valerie helped my wife and I with our first time home buyers loan. She exceeded our expectations with how helpful and knowledgeable she was. She did everything in a very timely manner. We highly recommend her/Prime lending for anyone buying a home. 

The best experience we could have asked for as first time home buyers!

This was my first time buying a house and the process was easy, thanks to Valerie. Anytime I had a question I could ask by email, a phone call, or even text and I always received a quick response.  Highly recommended.

I really appreciate everything Valerie did for me, to refinance my mortgage. She was pleasant to work with, after having a bad experience with a previous lender. I am very happy & satisfied with the outcome. I would definitely use her again..thanks for everything you did.

Absolutely unbelievably reliable & amazing! Close our house in 3 weeks! She stayed in constant contact answering any all questions quickly. Recommending her to my son & anyone interested in buying.