Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

What Customers are Saying
Alexis went above and beyond to help and keep me informed. 10/10 recommend.

Closed April 2025
Alexis was amazing to work with! She took great care in explaining any details we were unsure about, and we are so grateful for that! Alexis is very knowledgeable and super nice. Every step in the process was so smooth and we recognize that it’s because we had Alexis and her team working ‘behind the scenes’!

Closed April 2025
Excellent. Prompt, educational, effective. Absolutely great experience working with Alexis.

Closed March 2025
Alexis was always communicating with me so I appreciate that. We weren’t forgotten in the process.

Closed February 2025
The team was so professional, knowledgeable, and responsive.

Closed January 2025
Alexis was so incredibly helpful and available. She answered all my questions and was on top of any changes needed. She was a pleasure to work with and I look forward to working with her again.

Closed December 2024
Alexis was great to work with. She was very informative, personable and friendly.

Closed October 2024
The people I dealt with were very caring and good at communicating.

Closed October 2024
Alexis, led us through the entire process and kept my wife and I informed of every step we needed to complete. Her attention to detail and her courteous professionalism made our refinancing experience enjoyable and we finished in a timely manner.

Closed October 2024
Alexis Farrar is very pleasant, patient, and understanding all of our concerns. Her professionalism made it very comforting and easy. She always returned our calls and answered all our questions promptly and clearly. Very friendly. Thank you.

Closed September 2024
I was on a very tight timeline, selling a home in Arizona and relocating here. Very stressful but everyone involved was understanding and helpful.

Closed August 2024
Alexis and her team handled everything regarding my loan and were extremely helpful in any questions that I had regarding my loan. They are a great team and I completely enjoyed working with them on my loan.

Closed August 2024
Scott and Alexis were great! Super helpful, very communicative, very knowledgeable. Was very happy to have worked with them!

Closed
The entire team that was involved with my home purchase were wonderful. Responsive, professional, knowledgeable and the really cared about me and making things as smooth as possible.

Closed
Alexis, Loran, Marlee and Susan were absolutely amazing! We could not have asked for a better team to help us move from half way across the United States. They made the process easy and stress free. I would highly recommend PrimeLending to anyone looking for finance or refinance a home.

Closed January 2022
Alexis and her team were thorough and did a great job of walking us through the process and answering our questions. They were attentive to our needs and answered calls/emails anytime we reached out. We were pleased with the results and could not recommend them more! They did a great job!

Closed December 2021
Alexis was great on explaining everything and made this transaction so smooth. I will recommend PrimeLending and especially Alexis to all my friends that are looking to refinance or finance a new home.

Closed September 2021
This is the third time we have used PrimeLending and worked with Alexis Farrar. We were able to get a great refinance rate and Alexis kept us up-to-date every step of the process. Alexis and her team did a great job again for us!

Closed November 2021
Alexis and her team were great!! She was readily available whenever I had questions and explained the whole process just like the first time when we closed on our house. I would definitely choose PrimeLending again! Thank you!

Closed November 2021
Alexis, Scott and the team at PrimeLending are amazing! They were effectively able to provide detailed explanations of the process, offer competitive interest rates, and collect required information securely. I highly recommend The Farrar Team!

Closed October 2019
11/11/2019 KAREN E FRISCO, TX 2375004331 Alexis did a great job explaining the loan process and was able to answer all my questions immediately. She did an excellent job at helping me keep my mortgage payment where it needed to be.

Closed October 2019
Alexis Farrar was outstanding. She always picked up the phone, answered my questions, and was very knowledgeable and clear. Most important, she enabled me to close in a mere few weeks. She and her team -- I can't thank them enough.

Closed
Alexis was knowledgeable and helped steer us towards the loan that best suited our situation. I would definitely recommend her to my friends and family!

Closed
Alexis is absolutely amazing. She works tirelessly and creatively to make sure your needs are met. We are repeat customers and will never use anyone else. She has our loyalty for life. She is not only personable and caring, but she is extremely competent and professional. She was available to us at all hours and she worked nonstop to make sure we were approved for a loan and walked with us through the the whole process, including racing to get documents from us that we were late in providing, to ensure we could close on time. I can't say enough good things about Alexis. Prime Lending has been amazing but we keep coming back and referring our friends because of Alexis Farrar. She is a great asset to your organization.

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