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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Thomas B
Abilene, TX

Alberto did an excellent job handling the whole process from beginning till end and his communication was excellent. He was very professional and very informative through out the process on what was needed to keep things moving and on schedule. Thank you very much for job well done. 

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Closed February 2022

Laura T
El Paso, TX

Alberto was very professional at all times. He was knowledgeable of the process & kept me informed constantly. I really enjoyed working with him & would highly recommend PrimeLending because of the experience i had with him.

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Closed May 2021

Sylvia L
Arlington, TX

Alberto went above& beyond with the entire process. He walked me through the entire process & provided excellent customer service. I am pleased with the experience.

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Closed August 2020

ShelleyAnn H
Lubbock, TX

He is very professional. He answered any questions within minutes. He explained the entire procedure in depth & kept me up to date & he was able to lock me in to a lower interest rate a few days before we closed. He is a model employee & very customer service oriented.

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Closed May 2020

Kenneth S
Mint Hill, NC

Alberto was always available, and was very patient with me. I felt he had our back, so to speak, and certainly made the process less stressful. Thanks again!

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Closed May 2020

Tyler R
Forney, TX

The level of service I received by Alberto was unmatched. I was treated like I was the most important client in the world. I've done this many times & hands down this experience was unmatched by the competition! Thank you for a wonderful experience & I will share with EVERYONE!

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Closed December 2019

Nina C
Atlanta, GA

Alberto did an exceptional job assisting me in refinancing my home. He kept me abreast of the process & constantly communicated and answered all questions. He provided excellent customer service the entire process. Thank you Alberto & PrimeLending for a great experience.

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Closed December 2019

Pauline P
Cedar Park, TX

Under Alberto's expertise, a scary task of refinancing became clear. He gave me space to make decisions based on what would be courses of action for me. The knowledge he has is exceptional, & his ability to explain this to me was amazing.

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Closed September 2019

Brerhonda J
Dallas, TX

Alberto kept me informed every step of the way. He explained the reason for asking for a certain document everytime he asked for one. I was so satisfied with him that I referred a family member before I even closed on my home!


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Closed August 2019

William S
Hilliard, OH

Alberto was exceptionally helpful throughout our loan process. He went above and beyond explaining the process in detail and what our options were every step of the way. Alberto ensured that our experience with Prime Lending was overwhelmingly positive. 

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Closed February 2019

Estefania L
Allen, TX

Alberto is the BEST. He made sure we understood every step & was always available. Thank you for making the process SO EASY. Absolute 10/10 & have already recommended PrimeLending to friends. YOU GUYS ROCK!!!

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Closed July 2019

Dakota B
Yakima, WA

Alberto made the home buying process easy. He was there every step of the way. Nothing came as a surprise during the loan process. He always made sure I was aware with what was going on and what was next. Every loan I need in the future I will without a doubt go to Alberto.

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Closed June 2018

Source: Zillow

Leslie R
Carrollton, TX

Thanks to Alberto's quick response and willingness to help us figure out the snag we hit, it was because of his swift action that I would use him again for my next loan. He really showed his dedication to get us best rate and make the process as smooth as possible

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Closed July 2019

Source: Zillow

Whitney M
Little Elm, TX

It was just a quick and easy process. I'll use Prime Lending again for sure. Alberto helped make the process go smoothly and I appreciate all of the hard work that was put into this process.

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Closed August 2018

Source: Zillow

Christina B
Dallas, TX

Alberto was excellent at communicating with me through the entire process. He walked me through every step of the way. No matter what obstacle we approached, he always kept a clear mind and never let me get overwhelmed. Highly recommend!!

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Closed February 2018

Source: ZIllow

Zachary T
Saint Joseph, MO

Alberto did a stand up job. He was prompt, courteous, and energetic to help with my families needs and questions. Two thumbs up!

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Closed April 2019

Herminia R
Plainview, TX

Alberto was such a pleasure to work with. He knew my past experience with a lender was not the best, and he made sure this time around went smooth. He kept me informed and updated throughout the entire process. He was always friendly and willing to answer any of my questions.

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Closed January 2019