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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Kishaun W.
Fort Walton Beach, FL

Today feels full circle.

 

On February 9, 2021, during one of the hardest seasons of my life, right in the middle of COVID, I closed on my very first home. At that time, life was extremely difficult, and becoming a homeowner felt impossible , I never imagined it would become my reality.

 

Then God placed Alicia Lipsmeyer in my life.

 

What started as a conversation turned into so much more than a lender-client relationship. I told Alicia my situation, and instead of making me feel like my goals were impossible, she educated me on the first-time homebuyer program, helped me improve my credit, guided me financially, mentored me through the process, talked me through stressful moments, and became someone I could truly lean on. She became more than a lender, she became extended family.

 

And who would’ve thought that 5 years later, we’d still be connected and doing it all over again?

 

Fast forward 5 years later… she never disappeared.

 

Most people close the deal, collect the commission, and only reach back out when it’s time for another purchase.

 

Not Alicia.

 

Her check-ins were never, “Are you ready to buy again?” They were simply to make sure I was doing okay.

 

Last year, I purchased my first investment property 4-plex which was a huge milestone and showed me that building wealth through real estate was possible.

 

This year, I had a vision of continuing to grow and adding another investment property to my portfolio. After purchasing my first investment property last year, several lenders told me that securing another investment property so soon wouldn’t be possible.

 

But Alicia didn’t see limits she saw possibilities.

 

She believed in my vision, stayed committed, worked tirelessly behind the scenes, and helped me secure my newest investment property when others said it couldn’t be done.

 

That level of dedication goes far beyond being a lender. She didn’t just help close a deal she helped me continue building my portfolio and creating opportunities I once thought were out of reach.

 

Without God placing Alicia in my life, I truly don’t know if any of this would have been possible.

 

From helping me become a first-time homeowner… to reconnecting 5 years later and helping me continue growing as a real estate investor… thank you for believing in me before I fully believed in myself.

 

If you’re looking for someone who genuinely cares, educates you, checks on you beyond the transaction, and fights for your goals as if they were her own, Alicia is that person.

 

Forever grateful ����

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Closed May 2026

Source: Facebook

Kolby J.
Milton, FL

My experience with PrimeLending, and especially with Alicia and my realtor, Josh, was excellent. They made the process a lot easier, answered every question I had, were always on top of paperwork, and kept me updated. They really just made this whole process a cakewalk. I will definitely be recommending Alicia to all friends and family.

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Closed March 2025

Stacey J.
Cantonment, FL

Alicia Lipsmeyer was INCREDIBLE to work with!! So patient, caring, understanding and thorough! I felt so lucky to have gotten to work with her!! Such an amazing person all around!!! 10/10 isn't even a high enough score!!!

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Closed

Source: Google

Anthony B.
Navarre, FL

Alicia Lipsmeyerwas awesome to work with and I would definitely recommend her and her services to anyone who is initially turned down for a mortgage from other lenders. She went above and beyond to help us get into our new home. 

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Closed October 2023

Jessica W.
Navarre, FL

Alicia Lipsmeyer went above and beyond to help me through the mortgage process. From the moment I reached out for assistance, she was extremely professional, responsive and proactive. She took the time to explain every aspect of the loan application process in detail, ensuring that I understood each step along the way. She was genuinely concerned for my financial well-being and worked with me to find the best mortgage program for my needs. Alicia and Laura efficiently managed all of the paperwork, resulting in an early loan approval, which was a pleasant surprise and a testament to their professionalism and dedication to their clients. Overall, my expectations were exceeded in every aspect. I am grateful for their assistance and wouldn't hesitate to recommend them to anyone in need of mortgage services. Thank you, Alicia, for your outstanding work throughout my loan process. 

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Closed February 2024

Wayne R.
Navarre, FL

Alicia Lipsmeyer's knowledge of our needs allowed her to discuss the type of loan we needed to help accomplish our goal. Working with her has always been a pleasant experience. It was a comfort to know that she was in our corner. As a result, we talk about her to our friends because she has proven herself over and over again to us. I know 5 star is the highest score a person can receive as a rating and sometimes in PrimeLending's case, you use 10 points as the highest score. Her personality, knowledge, care and concern exceeds the top ratings on any chart. As a result, we keep coming back to her regarding our needs.

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Closed June 2024

Erin L.
Fairhope, AL

Alicia was so easy to work with and guided me through each step of the process. I highly recommend Alicia for her experience and knowledge and for going above and beyond for me throughout the entire experience. 

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Closed January 2023