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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Henry J.
Inwood, WV

Brian made the loan process amazingly simple. Brian makes the complex loan process easy to understand by explaining each element in a way that anyone can understand. I will be recommending Brian to everyone.

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Closed April 2023

Lauren S.
Winchester, VA

Brian was an OUTSTANDING communicator between us and other parties.  He went over and beyond explaining and dissecting any questions we had.  I will definitely recommend Brian to any of our friends and family.

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Closed May 2023

Audrey T.
Inwood, WV

What a GEM! Brian is one of the best professionals I’ve ever had the chance to work with. As a first time homeowner I wasn’t very knowledgeable about the whole process. Brian made sure I thoroughly understood every part of my loan. I was told several times I was unable to get the loan I wanted, but Brian made it happen. He was kind and caring and overall a great person! His communication skills are excellent and he helped me every step of the way. I highly recommend him! Thank you Brian!

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Closed June 2023

John G.
Front Royal, VA

From start to finish Brian was available with clear and honest information. He was very personable and never once tried to push us in one direction or another. Instead, he laid out all of our options in an easy to understand format so we could make the best educated decision and plan of action during our home buying experience. When we finally found our forever home, he acted quickly and consistently checked in to get us to the finish line. Brian is GREAT and we couldn’t be happier.

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Closed July 2023

Jo P.
Winchester, VA

From the first call, Brian was a wealth of knowledge. As a first time home buyer, I was nervous and confused about almost all the legalities of how to go about purchasing a home. He communicated with me consistently, aiding in my understanding, offering advice, and taking time to explain a multitude of information. My first time buying experience was perfect, solely because of his professionalism and positive attitude.

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Closed August 2023

William A.
Martinsburg, WV

Brian was exceptionally great about communicating with me through the entire process of obtaining a home loan. He was timely with requirements and if I fell behind he made an above and beyond effort to help me stay on the time line. Also, during my home buying process my family experienced the loss of my father in law. Brian was understanding and supportive to our family not only as a professional, but as though he was a friend. We appreciate everything he has done to help us move.

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Closed September 2023

Michelle E.
Winchester, VA

Brian is always a pleasure to work with. He kept me posted on when I can refinance and got me a great interest rate.  He did an amazing job explaining everything and goes above and beyond to make things super easy. Couldn’t be happier! Thanks Brian for all you do!!

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Closed October 2023

Rebecca G.
Front Royal, VA

Brian was very calm and down to earth, which helped relax me throughout the experience. He was also very helpful and knowledgeable from day one, always giving real and honest feedback and advice. 10/10 would recommend Brian to anyone looking to finance a home!

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Closed October 2023

Ronald L.
Martinsburg, WV

No question was left unanswered. We were constantly informed of procedures and updates on a multiple time a day basis. We will definitely be using Brian again if the need arises. I am completely satisfied with our experience. Thank you again, it was a pleasure!

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Closed November 2023

Brandon S.
Winchester, VA

Brian Scott was the best Home Loan Advisor I have ever seen or heard of. He took time out of his personal time (weekends and such) to assist me and my wife in this process. Everything he did for us speaks highly of the work ethic he has, as well as the kind of person he is. I could never thank him enough for the help he has given my family. I would recommend to Brian to everyone. I guarantee there is no better man for the job. Thank you so much!

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Closed November 2023

Ryan G.
Winchester, VA

Brian was fantastic! He brings knowledge and experience to the table and always finds a way to get it done quickly. He should be trusted with all your Mortgage Needs!

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Closed December 2023

Paula G.
Front Royal, VA

Brian is AMAZING, he is super patient and he takes the time to explain every aspect of the home buying process. He brings knowledge and experience to the table, always being responsive and flexible.

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Closed December 2023

Samantha L.
Winchester, VA

I could not be happier with my experience! Being a first time home buyer trying to obtain a loan on my own was stressful, nerve wracking and seemed almost impossible at first, but Brian Scott was there every step of the way! He made the process so much easier. I am grateful for him!

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Closed January 2024

James M.
Inwood, WV

In this market you need an experienced loan officer that stays on top off things. Brian is superior at every aspect of the loan process.

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Closed January 2024

Chelsea D.
Front Royal, VA

Brian is the person you want in your corner when buying a home!  He had fantastic communication and frequently gave updates throughout the process before we even thought to reach out. He made us feel confident throughout the process because we knew our financials were organized and ready. He was clear on what we needed to do and exceeded our expectations for the closing timeline. Brian went above and beyond to personalize our home purchase and made it a very positive experience.

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Closed January 2024

Joshua C.
Winchester, VA

Brian’s knowledge and willingness to help with everything I needed and wanted to know about the entire home buying process. He made everything for me easier to understand with all the numbers that are associated with the process. Always willing to answer a call or a text.  10/10 would recommend him to anyone.

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Closed February 2024

Darcy C.
Inwood, WV

Brian is very knowledgeable. He is willing to explain, give his advice and let you make a decision based on what you want with no pressure.

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Closed March 2024

Aaron W.
Winchester, VA

Brian made himself available when we needed paperwork to submit an offer on short notice, and was responsive to questions and concerns from a first-time homebuyer in a challenging market.

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Closed March 2024

Matthew K.
Front Royal, VA

Brian was extremely helpful throughout the entire loan process.  His professionalism and transparency was greatly appreciated.  Brian made sure we were looped in on every step from beginning to end, which allowed for a worry-free closing day.

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Closed March 2024

Elian L.
Inwood, WV

Overall a great experience. Was present during the whole process and made sure that I understood the whole process. Answered messages reasonably fast.

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Closed April 2024

Kathryn J.
Winchester, VA

Brian went above and beyond to make sure everything was set for closing. He worked with us every step of the way and answered any and all questions as quickly as possible. 10/10 customer service. 10/10 recommend.

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Closed April 2024