Extremely good.

Talk about picking the right lender! Brandon Walters is a rock star. He was always available, gave clear guidance, and helped me through the whole process. You can tell when people care about what they are doing, and his team cares! Thank you for all you did to get me over the finish line.

Brandon was extremely helpful and attentive to all my questions and concerns throughout the process. A+ on customer service and the entire experience working with Brandon Walters and PrimeLending.

The people are great...Brandon and his associates were amazing.

To say that Brandon Walters was professional throughout the transaction would be an understatement - there is being knowledgeable and timely, and then there is Brandon's approach. Amongst a constant stream of questions from my side, calls at any hour of the day, and a couple of different instances of me referencing competition from other lending institutions, Brandon remained a true subject matter expert throughout and unequivocally transformed what is likely an overwhelming process into a positive, first home buying memory. I never thought that I would have a preference when working with a lending institution, but as long as Brandon is involved, I'll undoubtedly be looking to work with him again.

Brandon and his team were very responsive and helpful through every step of the process.

Brandon did a phenomenal job of communicating and making this a streamlined process for us. Beat our competing rate easily. Was a no brainer. Very much appreciated Brandon’s assistance with this as we are first time home buyers. Much easier than I would have expected thanks to him. Every deadline we were completely prepared for.

Easy to work with the mobile site. Ease of communication with loan officer.

The process was super simple and seamless. Brandon provided a really good overview of the process at the start and gave great status updates along the way. It felt like, once I provided the needed documentation, all the activity occurred behind the scenes with little work needed from me. This was a great team to work with!

PrimeLending made sure, I get the mortgage and made the entire process super smooth. I have already referred you guys to few more collogues who are in the process of relocating from Canada to US.

Brandon made the process easy and clearly communicated throughout the entire process.

This was the best experience I ever had with a lender. Brandon really cared and did everything to help and support me through this process. Alicia was awesome as well. They both answered my very call and question I had. I was very fortunate and blessed to be able to have them to service my loan.

When faced with a relocation, it can be overwhelming at times. But obtaining financing with a great rate was area that caused very little stress. Brandon and the rest of the team were all first class, and I thank you all for the superior support.

Brandon was super awesome. He answered all my questions patiently and explained everything so I could understand. I really appreciated him working with us and getting us taken care of. I never felt like I was a bother to him.

Brandon was excellent.  He was able to work with me on a potential situation that the other lender couldn't understand or help with.  Communication was excellent.  Documents were excellent.