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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Nancy G.
Austin, MN

Great service! He was always on top of answering all of my questions super timely. He walked me through every step of the way. I've worked with Brandon for my past 2 home purchases and would continue to work with him if I ever buy again.

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Closed November 2025

Lisa S.
Denison, TX

Seemless process, everything was smooth and went like clockwork!

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Closed October 2025

Elizabeth B.
Moncks Corner, SC

Brandon was amazing. He was always available when I needed him. The process was very efficient and I cannot say enough good things about Brandon and Alicia.

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Closed October 2025

Warner R.
Weiser, ID

When we bought our first home it was a terrible experience. My husband and I were incredibly nervous to have that experience again. Brandon listened to us, was incredibly helpful and this whole experience was painless. Brandon and his team were transparent about cost, what to expect, and everything went smoothly. Brandon answered all my questions with kindness and was very knowledgeable on anything I threw at him. I will make sure to refer my friends and family to Brandon!

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Closed September 2025

Reed D.
Saint Peters, MO

Brandon provided constant, helpful communication along the way and did absolutely everything he could to get us the best deal! Buying a home is a big deal but Brandon made it as easy as it can be.

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Closed September 2025

Richard C.
Las Vegas, NV

We highly recommend Brandon! He made the financing of our new home simple, stress-free, and efficient. His clear communication, expertise, and dedication ensured everything went smoothly from start to finish. We’re grateful for his support throughout the process.

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Closed September 2025

Tena H
Lake Wylie, SC

Brandon and his team were fantastic. They answered all my questions and stayed on top of the process.I would definitely recommend them.

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Closed August 2025

Sara B.
Greenville, NC

The loan officers were very communicative and responded quickly with answers to my questions.

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Closed August 2025

Muhammad I.
Raleigh, NC

Great help, he was easy to work and always accessible, very responsive and even proactive. Highly recommend.

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Closed August 2025

Thomas D.
San Antonio, TX

Brandon did a great job communicating with me throughout the process and was consistent at beating the competition. He was helpful in the closing process and made sure that we were able to secure our loan before we sold our old home.

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Closed July 2025

Kyle C.
Bixby, OK

Brandon was great. He is very friendly, knowledgeable, and easy to contact.

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Closed July 2025

Andrew K.
Victoria, MN

Brandon was very responsive and helpful when I spoke with him. He answered a lot of questions and was eager to help keep me informed as market rates changed.

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Closed May 2025

Vladyslav K.
Dallas, TX

Excellent. My third property purchase with Brandon.

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Closed May 2025

James G.
Midlothian, TX

He was great to work with. Always available and quickly answered questions.

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Closed May 2025

Hugo M.
Saint Peters, MO

Brandon was fantastic, it was a pleasure doing business with him and his team.

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Closed May 2025

Balaji S.
Wildwood, MO

Extremely good.

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Closed April 2025

Robert S.
Wasilla, AK

Talk about picking the right lender! Brandon Walters is a rock star. He was always available, gave clear guidance, and helped me through the whole process. You can tell when people care about what they are doing, and his team cares! Thank you for all you did to get me over the finish line.

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Closed March 2025

Peter M.
Katy, TX

Brandon was extremely helpful and attentive to all my questions and concerns throughout the process. A+ on customer service and the entire experience working with Brandon Walters and PrimeLending.

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Closed March 2025

Stephanie C.
San Diego, CA

The people are great...Brandon and his associates were amazing.

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Closed February 2025

Todd B.
Vestavia Hills, AL

To say that Brandon Walters was professional throughout the transaction would be an understatement - there is being knowledgeable and timely, and then there is Brandon's approach. Amongst a constant stream of questions from my side, calls at any hour of the day, and a couple of different instances of me referencing competition from other lending institutions, Brandon remained a true subject matter expert throughout and unequivocally transformed what is likely an overwhelming process into a positive, first home buying memory. I never thought that I would have a preference when working with a lending institution, but as long as Brandon is involved, I'll undoubtedly be looking to work with him again.

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Closed December 2024

Michael B.
Denton, TX

Brandon and his team were very responsive and helpful through every step of the process.

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Closed December 2024

Jacob W.
Durango, CO

Brandon did a phenomenal job of communicating and making this a streamlined process for us. Beat our competing rate easily. Was a no brainer. Very much appreciated Brandon’s assistance with this as we are first time home buyers. Much easier than I would have expected thanks to him. Every deadline we were completely prepared for.

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Closed November 2024

Matthew C.
Folsom, CA

Easy to work with the mobile site. Ease of communication with loan officer.

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Closed October 2024

Amanda K.
Middleburg, FL

The process was super simple and seamless. Brandon provided a really good overview of the process at the start and gave great status updates along the way. It felt like, once I provided the needed documentation, all the activity occurred behind the scenes with little work needed from me. This was a great team to work with!

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Closed October 2024

Rahul G.
Holly Springs, NC

PrimeLending made sure, I get the mortgage and made the entire process super smooth. I have already referred you guys to few more collogues who are in the process of relocating from Canada to US.

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Closed September 2024

Jason H.
Edmond, OK

Brandon made the process easy and clearly communicated throughout the entire process.

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Closed August 2024

Riece B.
Coral Springs, FL

This was the best experience I ever had with a lender. Brandon really cared and did everything to help and support me through this process. Alicia was awesome as well. They both answered my very call and question I had. I was very fortunate and blessed to be able to have them to service my loan.

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Closed August 2024

Michael S.
Hot Springs, AR

When faced with a relocation, it can be overwhelming at times. But obtaining financing with a great rate was area that caused very little stress. Brandon and the rest of the team were all first class, and I thank you all for the superior support.

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Closed May 2018

Daniel B.
Deerfield Beach, FL

Brandon was super awesome. He answered all my questions patiently and explained everything so I could understand. I really appreciated him working with us and getting us taken care of. I never felt like I was a bother to him.

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Closed

Stephen H.
Auburn, WA

Brandon was excellent.  He was able to work with me on a potential situation that the other lender couldn't understand or help with.  Communication was excellent.  Documents were excellent. 

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Closed July 2017