Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.
What Customers are Saying
Chad Crithfield was amazing! I would recommend any person looking to buy a home to do so with Chad. He made the process nice and simple!
Closed December 2025
Chad and his team are absolute professionals! They were more than willing to help through the whole process and made sure every question was answered. I cannot express how grateful I am for their help!
Closed November 2025
It was a great experience working with Chad. He really reviews and makes sure everything for your loan is submitted correctly. He was diligent in pointing out an error in my home insurance binder. The entire team is always available and ready to help and provide suggestions with preparing everything for the loan. The whole team was patient and willing to work with my busy schedule.
Closed October 2025
Chad and Stephanie were fantastic and made our journey as easy as possible!
Closed October 2025
We came across Chad from our realtor, Amber Short, and it was a pleasant experience working with both of them. Chad made my first loan experience smooth and we would highly recommend him!
Closed October 2025
Chad and Stephanie were “the dream team” for sure. They accomplished what another lender could not do!! If it wasn’t for them, their attention to details and knowledge of the industry, I would have not been able to purchase my condo. From the loan process through closing, they worked for me and kept me informed of the loan status. If you are NOT using PrimeLending, you are missing out on a positive and easy (yes, easy) experience in purchasing a home!!
Closed October 2025
Chad and his associates did a great job on getting us a loan on a new house, especially in a timely manner. We originally applied at a different lender and after 5 weeks, their offer did not meet our requirements. Chad took 3 days and got us the amount we requested. Everything went professionally and we are extremely satisfied.
Closed October 2025
Chad was awesome!!! Great communication and if he would not have been there at closing … things could have gone crazy. Thank you, Chad!!!
Closed September 2025
I had an incredible experience with PrimeLending! Chad and Stephanie were absolutely amazing—supporting me every step of the way from start to finish. Their dedication, professionalism, and genuine care made the entire homebuying process smooth and stress-free. If you're looking to buy a house, I highly recommend this team. They truly go above and beyond to ensure you’re taken care of. Thank you, Chad and Stephanie, for making my dream home a reality!
Closed August 2025
Chad and his group were very helpful with our house purchase. They were very knowledgeable and easy to work with, with personalized service. We highly recommend them!
Closed August 2025
Chad and his assistant, Stephanie, did an amazing job. Everything went super smooth and easy, very quick on answering emails and phone calls. I highly recommend Chad at PrimeLending.
Closed August 2025
Chad and his assistant, Stephanie, did an amazing job. Everything went super smooth and easy, very quick on answering emails and phone calls. I highly recommend Chad at PrimeLending.
Closed August 2025
Had an amazing experience getting our first house! Chad and his team did an amazing job making the process smooth as possible. From personally showing up to the title signing appointment to his support in person on the helping us get into our new first home!
Closed July 2025
I highly recommend Chad at PrimeLending for your needs. They are quick, personal, professional, and very knowledgeable.
Closed June 2025
Chad was always available during process. No issues, smooth buy, and would totally return when ready to buy my 2nd home
Closed April 2025
My wife and I just purchased our home, and Chad and his assistant, Stephanie, were so helpful with any questions we had over the whole process. They went above and beyond for us and helped us get our home loan. I'm giving 5 ⭐️
Closed April 2025
We had an amazing experience working with Chad to secure our home mortgage. From the very first interaction, the team was incredibly professional, knowledgeable, and responsive. They took the time to explain every step of the process, answered all of our questions, and made sure we understood all our options. Thanks to their expertise and support, we were able to get a great mortgage rate and close on our new home without any stress. We truly appreciate their dedication and would highly recommend them to anyone looking for a reliable and trustworthy mortgage lender!
Closed March 2025
Chad listened to my needs and made my dreams happen like they always do. I have worked with Chad multiple times over the last few years, and he never disappoints!
Closed November 2024
Chad and Stephanie were absolutely amazing!! From start to finish, they made sure I was on track to close on time with no hang ups. Thank you, Chad and PrimeLending, for a wonderful experience!!
Closed June 2024
A very beautiful experience with Chad. He was working with us at every moment to give us the best. Before Chad, I was working with a lender who gave me false hope, in addition to telling me that no one was going to help me. Chad came in and did EVERYTHING possible to make this happen. Now, thanks to him, my family and I were able to obtain our home. I recommend Chad 100%.
Closed June 2024
Chad is super knowledgeable and was more than accommodating for every question I had through a home loan application process. Overwhelmingly positive experience and recommendation. They are super fast too - had the entire loan secured and locked in weeks before closing!
Closed July 2024
I was referred to PrimeLending by a realtor and I got an immediate response from Chad. He was very attentive and worked on my loan over the weekend. He got everything done quickly and ultimately, took away our stress for buying our first home. Chad and his team are beyond amazing!
Closed July 2022
Chad made the home buying process easy! Chad informed me of
the loan products that were available to me based on my finances, and details
on estimated mortgage payments. With this info in hand, I was able to shop for
a home that fit my budget, put in an offer, and close on time!
Closed October 2020
Chad had the ability to explain what I needed to know. He
has the ability to listen and articulate responses at a time when someone is
new to the process and not sure how to ask the right questions. Critical
listening skills is vital for customer service and support. Thank you, Chad!
Closed April 2020
Chad has Always being there for me and my Family , and we the Tovar's will continue to do business Now and in the future with him , And will continue to refer him business . Thx you again Chad ,, Alex and Maricela Tovar ,, keep up the great Job ...
Closed May 2019
Source: Zillow
We loved how friendly and positive everyone was it was very warm and welcoming! I felt a part of a team and we were all in this together! We were always in the know and side by side with every step of the loan process!!
Closed March 2018
Source: Zillow
Chad Crithfield is excellent, friendly, and promptly returns phone calls. I’ve used him multiple times. I’d recommend him for anyone interested in a home loan
Closed March 2018
Source: Zillow
Closed September 2019
Source: Zillow
If you want someone who will be available when you have questions and make you feel like your business is important, Chad is your guy! Amazing experience.
Closed September 2019
Source: Zillow

