They kept me informed and were very fast to provide updates and get changes implemented. I never felty out of the loop and even though I had a slightly complex situation, they handled it with ease.
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November 2024
Everyone involved with the process was very helpful and made the process simple.
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August 2024
Craig Killen did an outstanding job. Craig is very knowledgeable and was present throughout the entire process. Craig did a great job guiding us through the Home loan process. I highly recommend Craig Killen to anyone who is in the market for a home loan.
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April 2022
Source: Mortgage SAT
Very professional, courteous, and informative. Craig was always available for me and my family, always there answering our questions even the ones we already asked previously.
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March 2022
The team at PrimeLending was excellent! From the selection process to the closing, the team was always engaged and supportive. Communication was prompt and the services offered were competitive with other lenders. The complete experience was smooth without any issues.
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September 2021
I worked with Patrick and Craig who were both great to work with. They were both professional and responsive to any messages sent to them. Both very knowledgeable and was able to help guide us through the loan process. Great experience with them both.
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October 2021
PrimeLending worked with me, got me where I needed to be. If I ever had any questions they were always available, and if they weren't they reached out as soon as possible. All of my questions were answered. Craig Killen and partners exceeded my expectations.
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December 2021
Our experience with Craig Killen and PrimeLending was excellent. Craig has been extraordinarily responsive. His team has been professional and courteous. My wife and I appreciate his patience and candidness throughout the home-buying process. I intend to reach out to him for future lending needs.
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Craig Killen with PrimeLending contacted us various times through the frustrating house search just to see how things were going. At that time, not well and we were ready to throw in the towel. Once we found a home, PL assisted us with a quick contract deadline and showed superior patience with us as first time buyers with many questions and unknown expectations. We appreciate the people at PrimeLending and don't see a need to switch Lenders in the future. PrimeLending really came through for us and we couldn't be happier. Thank you again for all of your help. We appreciate your time and efforts.
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With a group of sluggish attorneys and realtors, Craig Killen and The PrimeLending team was a refreshing addition to my home-buying process. They made it clear what they needed, when they needed it and how they needed it. I couldn't have asked for a more pleasant group of people to work with.
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Craig Killen and team were great to work with, always professional. This is my second mortgage with them and I would highly recommend them for your mortgage services.
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I would highly recommend Craig Killen and his team! They were extremely helpful and patient during our loan process. We have used them now for 3 moves and wouldn't go anywhere else! Thanks again!
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I wanted to recommend Craig Killen and his team for their superb work during our loan process on a recent relocation. Their attentiveness and professionalism is like none other--they genuinely know the business and care about you. They marched us steadily through the process. Near the end, we had some last minute challenges arise, and the team chased down the necessary parts to insure we closed on schedule (Craig stayed in the Office well past 8:00 pm to make certain everything was squared away--just what he does), I recommend them highly--there is a reason they are top-rated in Texas and the US--that reason? Superior Customer service!
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Craig Killen was my loan officer for obtaining a mortgage on a property that I recently purchased. He was highly professional and very conscientious. He made the painstaking process of applying for and obtaining a loan easy. I would highly recommend Mr. Killen and his team if you are looking for a mortgage.
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I cannot begin to thank Craig Killen and his team enough for shepherding me through the entire home loan process. I know with you all being one of the largest lenders in the nation, that it is not always easy to get the job done sometimes. However, I felt that I was in very capable hands all the way. Thank you for your patience and for your guidance. Craig you provided teaching to me all along the way. I just want you all to know just how exceptional this process has been!
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I don't always write recommendations for service companies, but in this case I feel compelled to do so. Craig Killen and his team were outstanding. They took a potentially difficult and stressful situation, being relocated to another state, and made it a breeze. I couldn't imagine ever moving without them now. I'd recommend them to anyone without hesitation.
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Craig Killen and his team are wonderful! I cannot begin express what a positive experience I had during my recent relocation! His team at PrimeLending walked me through the process and answered every question or concern I had in a timely and professional manner. More importantly, the personal attention I received from everyone on this team was amazing – I would definitely work Craig Killen and his team on any future mortgage needs.
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