Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

What Customers are Saying
Diane was very available throughout the process and was a delight to work with. We did not expect the process to go as smoothly as it did. We were very happy.

Closed August 2022
Diane Castro made our mortgage process as easy as possible. Every expectation I had, she blew out of the water. I will be recommending both her and Jennifer to everyone from here on out. Amazing team and so lucky we got to work with them!

Closed March 2022
Diane
was great to work with. Always kept us informed throughout the process. She
delivers on the 24 seven approach! Definitely earned our business!

Closed July 2018
She
was Great and knowledgeable and was able to answer All of our questions will
definitely use her again down the road

Closed April 2020
Diane
is the Best Loan officer I have ever worked with! She works evenings and
weekends. She is great at communicating! She follows thru immediately. She
shows buyers all of their options, and has a wealth of knowledge! I recommend
her to everyone!

Closed April 2020
Diane was a joy to work with. Very professional and always available to answer any questions we had. We had a very smooth, pleasant experience during the loan process.

Closed November 2019
Very knowledgeable on VA loans, professional and kept in close communication throughout the entire process.

Closed September 2019
Diane was a pleasure to work with. Knowledgeable, considerate, and very informative. She contacted us with updates as soon as they were available and often after regular business hours.

Closed August 2019
I just wanted to send a quick thank you for all of your efforts in helping Kelly and me close on our brand new house!!! I really appreciate the time, effort, and attention to detail you had during the entire process. Thank you again for giving us an opportunity, when other lenders would not go to the level that you did. I will certainly recommend you in the future and look forward to doing business with you again in the future. Thanks again!!

Closed
Diane and Amy were very friendly and never made me feel like I put them out when I made inquiries and responded to every phone call, email or text in a more than reasonable time frame. The organization that they demonstrated, showed me this wasn't their "first day" and together proactively handled potential problems before they occurred, making the process even more enjoyable. I was also impressed how Diane handled my mortgage as though it was her own and watched mortgage rates to make sure I received the best rate possible. I will definitely recommend PrimeLending and Diane in particular to someone looking for a home mortgage (in fact, I have already passed along the word to a friend of mine).

Closed