Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.
What Customers are Saying
Dora was always there when we had questions or concerns. She made the whole process smooth and easy.
Closed December 2025
My husband and I worked with Dora and Stephanie during our first time home buying process. Dora and Stephanie provided us with the knowledge needed during this time which was greatly appreciated; they were also always available to answer any of our questions. They also worked amazing with our realtor and building company and made this process as smooth and enjoyable as possible! Definitely recommend anyone to have Dora and Stephanie on their team!!
Closed November 2025
Dora and Stephanie made a very daunting process as painless as possible. They were both on top of every document and deadline, responded immediately or as quickly as possible to any inquiries, and did so in an exceptionally professional and friendly way. They were engaged with us from the start of our search and any time we needed their service, their responses were always prompt and never caused a delay. Any time they were sending documents that needed my attention, there was a heads up along with any explanation they required. They were both mindful of our concerns and clear when urgency was needed. Honestly, the entire experience felt genuinely personal with white-glove attention to detail. I am extremely confident we made the right choice and can easily recommend their services to anyone in need of the same.
Closed November 2025
Dora was the nicest person I met throughout this whole process. Always there for me and very knowledgeable about every question I had. She definitely made everything a little easier for me. I have zero complaints.
Closed October 2025
I had an absolutely amazing experience thanks to Dora and Stephanie! They went above and beyond with their customer service, making the entire process incredibly smooth and completely stress-free for me. From start to finish, they were professional, attentive, and genuinely cared about making sure everything was taken care of. It’s rare to find people who are not only great at what they do, but also make you feel so supported throughout. I can’t thank them enough for making things so easy. Highly recommend working with them!
Closed October 2025
Dora and Stephanie were absolutely amazing throughout the entire process. Dora explained everything clearly, was incredibly helpful, and I’ll definitely continue working with her for future home loans. I’ll also be recommending her to any friends and family looking to buy a home.
Closed
This is my third time working with Dora to get a home loan, and every experience has been excellent. She is always so helpful, patient, and willing to explain everything clearly whenever I have questions. I continue to seek her out because she consistently finds me the best rates and fees. Dora truly makes the process smooth and stress-free. I highly recommend her to anyone looking for a home loan!
Closed September 2025
The experience was great from the beginning to the end. Dora was always available to answer any concerns I had. She came to the closing which went flawlessly. I have bought and sold homes many times, and this was by far my best experience.
Closed July 2025
Dora and her team were great to work with. Dora went the extra mile every time I needed something during this process.
Closed August 2025
Dora was great. It was the smoothest procedure that I have experienced and I've been through quite a few. Everything was done in a timely fashion, and Dora was always available to answer my questions and concerns.
Closed July 2025
Dora and Stephanie were amazing to work with. They made the whole mortgage process easy and stress-free. They answered all my questions, kept me updated, and really cared about helping me get my new home. I’m so thankful for their help and would definitely recommend them!
Closed June 2025
Dora was very kind thoughtful and helpful. Such a sweet friendly person. She made the whole experience go very smoothly. I was extremely satisfied.
Closed April 2025
Dora was amazing to work with! She really made everything screamingly simple for us. As a first-time home buyer, we had many questions, and she answered all of them promptly, and made sure we understood what was going on. She ALWAYS had our best interest in mind, and guided us through the whole process. She is super sweet, I didn’t have to worry about anything throughout the whole process. She always made sure to follow up with us and even advocate for us. I would 100x recommend Dora to anyone, she is the best.
Closed May 2025
Dora was perfect from the beginning to the end. Excellent help when we needed it or to understand what was needed for our loan. Thank you, Dora, you were excellent.
Closed April 2025
A five-star review for Dora and PrimeLending Tri-Cities! Dora was there for me from beginning to end of my mortgage journey. She patiently guided me through the process, even with with my never-ending questions! Thanks again for all your help and kindness. PrimeLending is lucky to have Dora as part of their professional team!
Closed September 2024

