Darlene Shackelford was fantastic. As first time home buyers, we were nervous. Darlene made the entire process go smoothly, and my husband and I were always in "the know". She made sure we were never confused and informed us about process, documentation, and costs upfront.
Closed
August 2020
Started with my realtor arranging a meeting with Darlene Shackelford for getting the process going to get the approval for my loan, they were both very helpful in the process and everything went very smoothly! Darlene was a great help in getting my loan started and approved,
Closed
Darlene an done multiple loans for myself and family. She is honest, upfront and responsive. I hope she never retires!! There simply are not enough positive adjectives to decribe her. I know I never have to worry when doing a transaction with her. Whether a purchase or a refi.
Closed
We are very happy for what out loan office did, she i well-informed, very friendly, prompt to response to our questions, very patient, and work very fast. For these reason i will recommend my friends and families to PrimeLending.
Closed
Darlene was amazing during this process! She made everything simple and flow so smoothly! Would definitely recommend her to friends and family!!
Closed
Darlene made this experience a quick, easy, and great process from start to finish. Will definitely use her with PrimeLending in the future!!!
Closed
Darlene was fabulous to work with. She was extremely quick to respond to messages. She took time to explain things and answer questions. She is also very knowledgeable about what's available.
Closed
Timely processing, ease of digital signatures and having someone that cared in getting everything correct. Darlene was very professional. Darlene was always available for questions and concerns. Very professional which made for a smooth process.
Closed
Darlene was very informative and helpful. I didn't know what to expect with the financing process and she took her time to explain it to me. I am very grateful that she was patient with me.
Closed
October 2019
Darlene was great, super helpful, and she really took the extreme stress of needed paperwork and such out of the equation. She and her team stayed right on top of things all the way through! Their regular updates provided confidence and assurance in the process!
Closed
December 2019
Darlene was great at getting back to me in a timely fashion and answering all of my questions as a first time home buyer!
Closed
September 2019
Darlene was excellent. This was my first time buying a home, and I was pretty nervous about everything. Darlene answered all of my questions, and explained all things that helped ease some of the nerves.
Closed
Darlene was clear, helpful, responsive, and made the mortgage side of our home purchase seamless. I would absolutely work with her again and recommend her to others.
Closed
Darlene was amazing!! I was a first time homebuyer and i had PLENTY of questions! She was more than happy to answer anything or find the answers for me in a VERY timely manner! Darlene was AMAZING and I would recommend anyone to work through her on their home loan process!
Closed