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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

Family

What Customers are Saying

Christina D.
Broken Arrow, OK

As first-time homebuyers, we couldn’t have asked for a better mortgage lender than Evelyn! She was incredibly helpful, personable, and made the entire process feel manageable and less overwhelming. Even when we hit a few hiccups during negotiations, she stayed on top of everything and made sure we still closed as close to on time as possible. Her efficiency, speed and attention to detail is truly impressive! She explained everything thoroughly and was always quick to respond and answer any question we had. We highly recommend Evelyn with no reservations to anyone navigating the home buying process. She will support you each step of the way!

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Closed April 2015

Kimberly C.
Broken Arrow, OK

Evelyn, was efficient and professional, she reached out and followed up and helped us get into a new loan program that was a tremendous blessing to our family. Thank you Evelyn you are appreciated.

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Closed February 2025

Source: Zillow

Alma H.
Broken Arrow, OK

I have used Evelyn Cumberland several times with a purchase /refi of my homes. She is my go to when I am interested and ready to do another purchase. I feel so confident in her hands and always know everything is taken care of.

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Closed September 2024

Leah M.
Jenks, OK

"Mrs Evelyn Cumberland, and Mrs Missy Hagin Pittman have made my life a lot peaceful. They both share kindness, gentleness, and lots of grace towards my lack of knowledge of the process of buying a house, and being fairly new in the state of Oklahoma, ( not knowing much about living here ).

They went above the subject of Buying a house. They actually cared about my welfare as a human being. Yes, l have recommend them to other people who are seeking buying a house. These people are my neighbors, and at the church l attend. For example: Mr and Mrs David April."

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Closed August 2024

Leah M.
Tulsa, OK

Mrs. Cumberland listened to what l needed with an open heart of understanding. She guided me through every step of the process, and had a lot of patience. I had no idea what it took to buy a house in Oklahoma. Mrs. Cumberland made this process easy for me. She encouraged, and supported me every step with a kind, and gentle heart. Thank you.

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Closed August 2024

Source: Zillow

Charles C.
Broken Arrow, OK

Great service, a very friendly lender, quick response to calls and text.. would highly recommend!

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Closed May 2024

Source: Zillow

Dennis G.
Broken Arrow, OK

Evelyn made everything go smoothly for us. She showed us all our options, helped us choose the best for us, and was a joy to work with.

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Closed April 2024

A & E H.
Broken Arrow, OK

19 day closing! SUPER FAST and EXTREMELY professional. Evelyn was an absolute joy to work with. She was there every step of the way and worked all hours of the day to ensure a smooth and fast closing! This was our first time using Evelyn's services with PrimeLending and she will absolutely be our go-to lender for our next property. Thank you Evelyn for everything you did and we will see you again on the next property!

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Closed February 2024

Source: Zillow

Steven P.
Tulsa, OK

Evelyn was great. She made herself available at hours outside 8-5, returned all calls and texts in a very timely manner, and she is very professional AND experienced. Instead of a headache, she took some stress and load off my plate. I have not a single negative thing to say throughout the whole experience.

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Closed January 2024

Source: Zillow

John and Cynthia M.
Broken Arrow, OK

Evelyn did a great job finding us the right loan to meet our needs. She answered questions respectfully and thoroughly. She was aware of deadlines and making sure we made those deadlines. She was courteous, ethical, and positive.

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Closed June 2023

Source: Zillow

Levi H.
Kiefer, OK

Evelyn was very professional and worked with us during a job change to ensure we got our perfect home.


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Closed May 2023

Amber B.
Haskell, OK

Evelyn was amazing! Super friendly, always available and extremely helpful. The home buying process went seamlessly and we even got to close a week early thanks to all of Evelyn's hard work. We will for sure recommend her to any one looking for help with their home loan or refinancing process! 

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Closed March 2023

Source: Zillow

Derik M.
Ft Collins, CO

We had an excellent experience with PrimeLending. Scott was very attentive, helpful, and assisted throughout the process. We are very pleased to have work with Scott and his team and highly recommend them!

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Closed February 2023

Laurie S.
New Kensington, PA

Evelyn was very nice to work with. I had a little confusion with some of paperwork I needed to provide. Just knowing exactly what was needed. She was there to make sure I got it right and answered my questions very nicely and on time.

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Closed January 2023

Michele G.
Owasso, OK

Evelyn was fantastic. She helped me through the whole process and made sure I was saving money every step of the way. Would highly recommend Evelyn and Primelending.

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Closed November 2022

Source: Zillow

Alex B.
Tulsa, OK

Evelyn was fantastic, and worked very hard to find a financial solution that worked for us. She was amazing to work with, and got us a great rate on our new house!

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Closed September 2022

Source: Zillow

L.B.
Broken Arrow, OK

In my opinion, Evelyn went above and beyond to help us. She let me know every next step and what to expect. I was never caught off guard with anything. Evelyn is a gem I would work with her again in a heartbeat!

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Closed July 2022

Jason L.
Owasso, OK

She was exceptional with communication and knowledge of the loan process. She made my relocation very stress free.

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Closed February 2022

Source: Zillow

Connith M.
Tulsa, OK

Very professional, kind and caring.  Kept me informed throughout the process.  Very quick approval as well.

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Closed August 2018

Berny H.
Tulsa, OK

Outstanding service! Working with Evelyn was wonderful. Very responsive, honest and kind! She supported us until the very end. If we buy another house in the future, she will be the one we will go to!

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Closed May 2021

Source: Zillow

Nom L
Tulsa, OK

  • Great experience,  I would like to say thank you very much for  helping me and giving me a lot of your expertise. You took your time with me and it helped me a lot.

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Closed March 2018

Source: Zillow

Tony R.
Broken Arrow, OK

Evelyn is by far the best loan officer I have interacted with. She is available at any time to answer uncertainties and responds in detail without ever feeling rushed. Her professionalism makes the process seamless and without any surprises. I have had the privilege to work with her more than once!

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Closed March 2022

Olivia C.
Tulsa, OK

Evelyn helped me through each step of the loan process, and I was able to buy my dream home. She and her company's software made it super easy to know what to expect, and each next step I needed to take was clear. Any time I had a question, Evelyn was quick to respond, and incredibly helpful.

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Closed January 2022

David M.
Broken Arrow, OK

Evelyn is the best! Hands down the best buying/refinance experience I’ve ever had! Thanks Evelyn for making this so simple!! She went beyond my expectations for sure!

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Closed May 2021

Source: Zillow

Steve H.
Tulsa, OK

Evelyn has now helped us with two home loans. Both times it has been smooth sailing. She is knowledgeable, efficient, and friendly. Highly recommend her!


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Closed

Source: Zillow

Chee X
Broken Arrow, OK

  • Evelyn was wonderful to work with. She made sure the process was easy and was always on top of things and answered all my questions in a timely manner.

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Closed January 2019

Source: Zillow

Susan B.
Broken Arrow, OK

Evelyn is the best. She walked us through the process of home buying, we never felt like we were being judged. We worked together for months and she was always available for whatever we needed. Evelyn always wants a positive outcome.

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Closed June 2019

Source: Zillow

Erik & Stephanie E
Bixby, OK

  • We  bought our first home this summer. My husband is self employed  so the process was a bit more difficult. Evelyn was so patient and guided us every step. She answered all the hard questions and held our hand through the entire process. So grateful and will always recommend her!

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Closed August 2019

Source: Zillow

Jordan D
Broken Arrow, OK

  • We had a preapproval elsewhere. She created a plan that was so much better for our family financially.  Personable and kind, Evelyn made sure we understood the process.  Efficient, knowledgeable and on-top of things, Evelyn saved my sanity during the process!

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Closed February 2019

Source: Zillow

Jeremiah H
Broken Arrow, OK

  • Working with Mrs. Evelyn was a wonderful, easy and enjoyable experience. She went out of her way to make everything work to our benefit! I highly recommend her!

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Closed May 2019

Source: Zillow

Brian D.
Bernice, OK

 Evelyn was sweet, professional, knowledgeable. If there was anything negative - we closed too fast - lol. She is on top of everything and keeps you in the loop at all phases and willing to listen and try other possibilities. I recommend her purchasing a home.

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Closed December 2018

Paul D.
Tulsa, OK

We hadn't had time to go through the pre-approval process at all. We contacted Evelyn first thing the next morning. We were pre-approved before noon and our bid was accepted by early afternoon. Evelyn continued meticulous and professional work throughout the rest of the process.

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Closed

Michael B.
Tulsa County, OK

Evelyn is wonderful! She made the stress of home buying so much easier. She worked really hard to find the right loan for me, worked quickly to make sure everything was ready in time for closing, and kept me informed during the whole process.

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Closed October 2019

Source: Zillow

David S.
Broken Arrow, OK

Our experience was excellent. Everything was accurate and fast. Evelyn was available to answer any questions I had. I would definitely work with Evelyn and PrimeLending again.

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Closed October 2019

Source: Zillow

Mike S
Muskogee, OK

My wife and I are both 69 yrs old. Evelyn helped us tremendously to get everything taken care of. We thank her very much for what she done.  God bless her.

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Closed October 2019

Source: Zillow

Heidi H.
Broken Arrow, OK

Evelyn went way beyond  getting an approval in the short time that I had to get into a home.  She always answered questions and clarified things for me.  She is skilled, polite, hardworking and takes the job to a rare level.  So grateful for all her help!

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Closed September 2018

Kellie H
Burlington, NC

  • We have used her twice and both times were excellent. She always on top of her game, making sure all ducks are in a row. Even out of state, and time zone, she was easy to work with. We recommended friends to use her and we will again, if we ever need to. Very friendly and professional!

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Closed August 2019

Source: Zillow

Shakira D.
Providence Village, TX

I have a rare work situation that was a challenge.  Evelyn knew exactly what to do.  She made sure I was informed and sent in what was needed so there were no delays.  She was professional and patient as I changed scenarios.  We closed in 3 weeks!

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Closed March 2017

Source: Zillow

Joseph M
Broken Arrow, OK

  • Evelyn went above and beyond to make sure that everything went smoothly and we closed on time. I highly recommend her to anyone looking to buy a house!

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Closed November 2018

Source: Zillow

Alexis C
Tulsa, OK

  • When I started this process I didn't know what to expect.  Evelyn was there every step of the way to answer any questions. She was on top of everything that needed to be done and made this process a lot smoother! She is great to work with and I would definitely recommend her to anyone.

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Closed June 2017

Source: Zillow

Alexis S
Tulsa, OK

  • Awesome and super friendly!! This was our first time buying and she made everything so easy! I seriously didn’t feel any stress! I appreciate all the info she gave us!

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Closed May 2019

Source: Zillow

Richard Powell
Broken Arrow, OK

Thanks for all of your goodness to us! We are so grateful for your gracious and faithful, reliable, trustworthy, consistent, ever ready, patient help.  You truly demonstrated throughout the process that you were on our side.  God BLESS you in your work and life!

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Closed September 2018

Source: positive survey feedback

Jurhi R.
Broken Arrow, OK

My Husband and I were very excited to work with Evelyn. She knows her stuff! She works very hard on your behalf. We were able to get approved for our loan and find our house within a few days. She loves what she does and you can tell she is a very passionate person and cares about your concerns. I have recommended many people to her. Wouldn't want to work with anybody else. I can see that buying a home can be very stressful but I remember Evelyn having a plaque that read be still and know that I am. Psalm 46:10. I took hold of that the first day I stepped into her office and it got us through the whole process.

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Closed

Patrick V.
Broken Arrow, OK

As a first-time homebuyer, I was overwhelmed by the mere thought of what I’d heard from so many people to be a grueling process. Thankfully, a friend of mine recommended Evelyn Cumberland. She instantly put me at ease, explaining the entire mortgage loan process in terms I could understand. She quickly got me pre-qualified, and once I found the house I wanted, she once again took the time to walk me through each of the steps, making me aware of all the things that were required of me along the way. As a result, everything came together quickly and I was able to close on my house in only a couple of weeks. I am beyond grateful to her for making my first home-buying experience such a pleasant one! -Patrick Vandiver

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Closed