Communication, Knowledge, Experience, Team Work, Commitment, Accountability, Accessibility, Support, Flexibility.

Very friendly people and bilingual.

Frank Castro the loan officer and Shenekwa Roth were absolutely superb. They had excellent communication, they took time to explain issues and thoroughly answered n questions.They are extremely knowledgeable, and have a mastery of their respectively. I will definitely recommend them for their excellent services.

Hugo and the PrimeLending Team were very helpful and made this process very smooth.

Hugo always made himself available for us. If we had simple or hard questions he would take his time to explain everything until it was clear. He made sure we felt we were taken care of.

Mr. Castro kept my hopes up high...he really made me feel like I could trust him to do the job. He made the process so easy and communicated on all the documents I needed daily.

It was great working with Hugo Ortiz and team, they were on top of things letting me know ahead of time what is coming my way and taking the time to thoroughly explain everything and answer any questions we had. It was very convenient to communicate through text and also be reminded of pending items that required my attention. Hugo broke things down for us and gave us examples to help understand. I would definitely work with Hugo if ever needed in the future and continue to recommend primelending to friends and family