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5-Star Reviews From People Just Like You

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Zachary F. - Greece, NY

“It was an absolute pleasure to work with Joe Cutaia again. He is super friendly, professional, answered all my questions, and just goes about and beyond for the customer!... I would highly recommend Joe... I will DEFINITELY send customers his way in the near future.”

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Colleen A. - Churchville, NY

“I could not have been more pleased with my refinance and I would not have gone to anyone else but Joe. Joe made the process easy and I came got a refinance that I am very happy with. Thank you!”

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Robert M. - West Henrietta, NY

“Joe was great, very helpful, worked with you and would go the extra step to help you with your loan. Would recommend Joe to anyone and would work with him again in the future. Thank you, Joe.”

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Jennifer K. - Chili, NY

“The process was easy right from the beginning. Joe did a great job of explaining everything and partnering with us along the way. He was kind, professional and knowledgeable.”

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Rosemary O. - Greece, NY

“We had such a wonderful experience working with Joe! He was very attentive to our needs and helped us through each step of the process by providing information and connecting us to any needed resources. I would highly recommend working with him!”

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John S. - Chili, NY

“Joe is, quite frankly, the man! He is knowledgeable, responsive, easy to work with, and did a great job at explaining the refinancing process while we worked through it. I would highly recommend him to family and friends for their personal home loan needs... He's a rock star!”

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Frank M. - Henrietta, NY

“Joe Cutaia went above and beyond my expectations. Kept me updated every step of the way. He made this a Pleasurable and carefree experience. I could not ask for a better representative of your company. Thank you, Joe!”

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Andrea L. - Honeoye, NY

Joe was AMAZING to work with! He was responsive, knowledgeable, and exceeded expectations every step of the way. We were looking for a 30 day close and Joe made it happen... I'm so glad our realtor referred us to him. I can't speak highly enough of our experience with Joe Cutaia & PrimeLending.

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Phillip G. - Chili, NY

“Joseph Cutaia was once again a true professional! His knowledge makes the mortgage process seamless and smooth throughout and his communication is outstanding. I would highly recommend Joseph to others and I plan on using him as I continue buying more investment properties in the future.”

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Kelli E. - Wellsville, NY

“Joe was fantastic! He was always there for me when I had a question or issue. I would recommend any Veteran, looking for a home or looking to refinance, to call Joe!”

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Mark K. - Victor, NY

“Joe was absolutely fantastic. Communicated all along the way. Used various forms of communication which were helpful. Tools are great. Timing was perfect.”

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Ann M. - Chili, NY

“Joe was excellent to work with. He made this process easy and stress free.”

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Shawn R. - North Chili, NY

“From the start Joe was very informative, knowledgeable and in constant contact with me along the entire process. Joe also wanted to know how the closing went!

Joe made the process seamless and I will definitely be referring to others.”


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Aura L. - Rochester, NY

“Great customer service! Excellent communication, refinance process was super fast and easy!”

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Shawna G - Dansville, NY

"Joseph was amazing. He kept us informed, kept us excited and made certain we locked in a good rate during a volatile time... This is our third home purchase using the PrimeLending team and we would never consider using any other firm. Simply the best!"

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Sean C. - Cheshire, MA

Joe was an absolute professional during the entire process and would highly recommend his services to anybody that is in need. Extremely satisfied with his customer service and helping us through the process.

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Kyle O. - Rochester, NY

Joe was awesome to work with! He got everything done so quickly and was always available if we had any questions or concerns! PrimeLending was a great company to work with! They were phenomenal at getting things done quick and efficiently! We are beyond happy with how everything worked out!

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Jeremy & Sandra Y. - Tully, NY

Great experience. Excellent results! Nothing this complex can be performed to perfection. Indeed this process had a few hiccups, but the were mediated by the amazing service Joe Cutaia. I would say we were likely not the easiest loan; our search was long with a few misfires on our part. We also settled on a house that did not require a realtor. Joe was patient, always unbelievably understanding, a comforting listener when advice was needed - all the things that make someone a truly good empath. Joe was available, and a step ahead of almost every issue before it happened. I really enjoyed working with him and I know he made this process as perfect as it could be. Even at the end, when rates changed in my favor, when the lock had to be extended a few days because of the seller's mistakes, Joe made up for any small hiccups by adjusting his end so we didn't adjust ours. We've bought two homes through PrimeLending now and Joe Cutaia(NY) has made the process as enjoyable as it could be. We'll be back!

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Melissa B. - Ogden, NY

Joe Cutaia was not only professional, responsive and knowledgeable he had patience. To be candid, my refinance was due to a divorce, and the details were less than customary. He handled every hurdle that was presented with grace and helped me achieve the best case scenario in the least stressful way possible. I would highly, highly recommend him to anyone.

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Derek D. - Grafton, WI

Joe Cutaia... hands down the best! In the worst moments of the process, he was the rock and got everything to the goal line!

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Matthew C. - Brockport, NY

Joe is phenomenal to work with. He is very personable and cares about his clients. He is always available to answer questions and makes the whole process seamless. Thanks again Joe! Very easy from my end. provide the documents and they take care of the rest!

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