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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

David Z
Bedford, IN

Kate is amazing at getting your home loan financed and everything cleared through closing. She is very cheerful and efficient. You will also be glad that you went through PrimeLending as they are able to get great loan rates.

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Closed June 2025

Stan S
Meridian, ID

Kate was superb. She was helpful, knowledgeable, compassionate, and considerate of our needs for the home loan.  She gave us useful information and showed us how to move forward. She was always happy, smiled, and enjoyed helping us. I’m extremely glad that we were able to connect with Kate. She is one of those few people that I have had the pleasure of working with, who manage to make their business look awfully good.  And, in my 60 years of special senior scientific and local governmental agencies, I have met only a few individuals such as Kate.

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Closed April 2025

Mara G
Boise, ID

Thank you, Kate, for all your help! Your efficiency, professionalism, knowledge, and responsiveness made the process stress-free. I appreciate your commitment to ensure it was a smooth process. You are amazing! Thank you for everything!

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Closed

Kimberly T
Boise, ID

Kate at PrimeLending helped us with our new construction loan. She was amazing to work with. I am no stranger to this industry and she is top shelf. Her communication, knowledge, and sense of urgency made her wonderful to work with. I am a customer for life. She was even able to close our loan early. I can't recommend her enough.

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Closed June 2024

Natasha F
Greenleaf, ID

This is the second time we've worked with Kate.  We really enjoy working with her.  She's on top of everything and is a good communicator.  We recommend her to people and would choose to work with her again.

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Closed August 2020

Natasja G
Kuna, ID

Kate was wonderful!  We were in a bit of a pickle when we called, and she was on vacation but the process moved quickly and she was very available for questions.  She was more than willing to crunch numbers and look into options for us.  We loved working with her.  

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Closed August 2020

Source: zillow review

Edmund B
Eagle, Idaho

We really enjoyed working with Kate Asbury. She made the whole process easy and kept us well informed and updated. She is one of the nicest people we have ever worked with from a mortgage company. If we ever need to refi or purchase in the future she will be who we contact. 

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Closed November 2021

Source: MortgageSAT survey

Thomas P
Syracuse, UT

Kate made the process so easy. Literally the first conversation with her, to the final closing, was perfect. Kate was very nice and more importantly, efficient and responsive. I have made many purchases over the years, and this was by far the least stressful and turned out exactly as planned

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Closed April 2021

Rebecca M
Eagle, ID

Kate is everything you want in a Loan Officer. Not only is she knowledgeable, but she also goes the extra mile for her clients in finding the best loan product that suits their needs & situation. She went above & beyond to make the process smooth & easy for my client.

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Closed December 2022

Rich G
Meridian, ID

Kate was phenomenal during the whole mortgage process.  She was friendly, easy to talk to, very knowledgeable about the whole process, and easy to reach when I had a question. The next time I need another mortgage or to refinance, I'll definitely contact Kate again.  

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Closed July 2020

Source: Zillow review

Cody L
Spokane, WA

Kate's communication, weekly updates, and high level of professionalism throughout, allowed me to focus on the client's property concerns rather than the lending status. It was evident Kate cared about working together for our client's home purchase. Highly recommend Kate to be your loan officer!

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Closed September 2022

Chelcie G
New Plymouth, ID

Right from the very beginning, her communication was stellar. She eased our fears and kept the stress way down by explaining everything in detail. Documents that were needed were explained. She communicated through text, email and phone we felt like we were kept in the loop the entire process. 

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Closed April 2022

Kenneth W
Meridian, ID

Kate was quick to answer all of my questions.  She took the time to understand our situation and provided us with the best options. I had shopped around initially too, and confirmed that the rate I was getting through Kate was the best option for us. Will definitely work with her again.

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Closed April 2022

David Z
Boise, ID

Kate was amazing. She let us know each step of the process along the way. When we mentioned that we were working with PrimeLending, only favorable responses were heard. We could not be more pleased with Kate's performance at every turn, and PrimeLending in general.

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Closed August 2021

David P
Eagle, Idaho

In short, Kate Asbury was outstanding!  Great communication, and felt like she was really working hard for us throughout the entire process to get us the best deal!

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Closed September 2021

Source: Zillow review

Eldredge S
Meridian, ID

Kate did a fabulous job on our loan! Her communication is stellar and she never makes you feel like you are asking silly questions. Our file was super complicated but she kept on it. She works hard for her clients and I felt that.

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Closed May 2020

Source: Zillow

Brandon M
Eagle, ID

Kate was VERY professional and knowledgeable. She knows the answer to every question and does NOT ask for additional info or time, which made this process simple. Kate handled my issues seamlessly. Everyone should be fortunate enough to have an opportunity to work with Kate. I highly recommend!

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Closed September 2022

Danny
Boise, ID

Kate was responsive and assertive, the process was clear and the rates were competitive - I would use Prime again and recommend them to anyone.

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Closed October 2020

Source: Zillow review