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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Nancy, S
Garland, TX

My fiancé and I worked with Ken recently while buying our first home and we are forever grateful to him and his wealth of knowledge!! We went into the process knowing very little, and Ken was readily and happily available every step of the way to answer any questions we had. He consistently went above and beyond to ensure we felt educated and confident about the big financial decisions we were making. You will not regret working with Ken!

loanplicity teal smile

Closed April 2025

Source: YELP

Tess D.
Fort Worth, TX

First time home buyer, here! With our multitude of questions, Ken was patient and knowledgable when explaining the entire process. From the beginning, he kept in contact - we felt as if we could reach out at any day or time. In the end, we were able to close on a great home with a lower rate and without any unexpected overcharges or delays!

loanplicity teal smile

Closed April 2025

Chloe S.
Bedford, TX

Ken was extremely helpful throughout the entire loan process. From the initial phone call to closing day, Ken was willing to help every step of the way. He answered all of my questions in a professional and courteous manner. As a first time home buyer, I would have been completely lost without Ken! I greatly appreciate him walking me through the process and continuously checking in to make sure I understood what I was doing. Once I closed, he made sure I still felt comfortable with what the next steps would look like. I feel very confident in Ken’s abilities and would definitely recommend him to my friends! & of course I would go with Ken and PrimeLending again in the future.

loanplicity teal smile

Closed March 2025

Nancy F.
Northlake, TX

Ken was very friendly and helpful! We will use him again!

loanplicity teal smile

Closed February 2025

Heidi G.
Dallas Forth Worth, TX

Ken Whisler was an excellent loan officer to work with! He proactively kept us apprised of the various steps throughout the process and was there on closing day as well. We would not hesitate to recommend him!

loanplicity teal smile

Closed February 2025

Steven P.
Coppell, TX

Ken Whisler was an excellent loan officer to work with! He proactively kept us apprised of the various steps throughout the process, and was there on closing day as well. We would not hesitate to recommend him!

loanplicity teal smile

Closed December 2024

MacKenzie M.
Coppell, TX

Ken is the best he's very knowledgeable and patient especially with first time home-buyers. I can rely on him to help be my back up for any client needing a loan. He's on top of communication and updates and I don't have to question where we are at in the process!

loanplicity teal smile

Closed June 2024

Source: Yelp

Steve B.
Dallas, TX

Ken was very communicative at every turn. he was very helpful in getting into a rate/term that fits my unique needs. There were a few hiccups along the way (out of the lenders control) and as an experience pro, Ken and team communicated and navigated right through.

loanplicity teal smile

Closed March 2024

Source: Yelp

Karen C.
Denton, TX

Ken Whisler took very good care of us during the purchasing of our new home. He helped understand the things we had questions about and was always available when we had questions. I can't say enough about him and his company. I highly recommend him on your team. Thanks Mr Whisler. You are awesome.

loanplicity teal smile

Closed November 2023

Source: Yelp

Carlos B.
Flower Mound, TX

Ken and his team were fantastic to work with through the home buying process. It can be overwhelming, even for someone who's done it before a few times. The team made things very simple, were in constant communication and never missed one detail. I'd highly recommend Ken and team for your lending needs.

loanplicity teal smile

Closed September 2023

Source: Yelp

Trey S.
Frisco, TX

We recently used Ken on a re-fi of our home. Nothing short of an outstanding experience! Ken and his team were very professional and pleasant to work with. They made the re-fi extremely easy and were very committed through the process. I have bought many home, re-fis, etc., and I have never worked with a finance team as professional and dedicated until now. Thank you Ken! We will be back.

loanplicity teal smile

Closed September 2022

Source: Yelp

Trey S.
Frisco, TX

We recently used Ken on a re-fi of our home. Nothing short of an outstanding experience! Ken and his team were very professional and pleasant to work with. They made the re-fi extremely easy and were very committed through the process. I have bought many home, re-fis, etc., and I have never worked with a finance team as professional and dedicated until now. Thank you Ken! We will be back.

loanplicity teal smile

Closed September 2022

Source: Yelp

Karen C.
Denton, TX

Ken Whisler took very good care of us during the purchasing of our new home. He helped understand the things we had questions about and was always available when we had questions. I can't say enough about him and his company. I highly recommend him on your team. Thanks Mr Whisler. You are awesome.

loanplicity teal smile

Closed November 2023

Source: Yelp

Carlos B.
Flower Mound, TX

Ken and his team were fantastic to work with through the home buying process. It can be overwhelming, even for someone who's done it before a few times. The team made things very simple, were in constant communication and never missed one detail. I'd highly recommend Ken and team for your lending needs.

loanplicity teal smile

Closed September 2023

Source: Yelp

Steve B.
Dallas, TX

Ken was very communicative at every turn. he was very helpful in getting into a rate/term that fits my unique needs. There were a few hiccups along the way (out of the lenders control) and as an experience pro, Ken and team communicated and navigated right through.

loanplicity teal smile

Closed March 2024

Source: Yelp

MacKenzie M.
Coppell, TX

Ken is the best he's very knowledgeable and patient especially with first time home-buyers. I can rely on him to help be my back up for any client needing a loan. He's on top of communication and updates and I don't have to question where we are at in the process!

loanplicity teal smile

Closed June 2024

Source: Yelp