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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Kevin K.
San Diego. CA

Could not have asked for a smoother more professional experience navigating some challenging issues with our condo purchase. Great communication throughout which is always the most important. Thanks Kenny.

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Closed April 2025

Source: Google

Shelby R
Los Altos, CA

Ken and I have worked together for many years. I always get excellent service and I always appreciate how he keeps in touch. He is great at understanding where I am and what my mortgage goals are. When a rate appeared that he knew I would appreciate, he called me right away. He knows my needs!

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Closed June 2021

Ronald M
Los Altos, CA

I deeply appreciate Ken's efforts on my behalf. Despite some hiccups regarding the appraised value, Ken kept moving the process forward in a conscientious and expeditious manner. 

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Closed April 2021

Nick A
Los Altos, CA

Ken was knowledgeable, efficient, prompt and thorough. Being that I had very little experience dealing with refi's, Ken was there every step of the way. What was especially good was his ability to calm my anxiety! Ken made the whole process easy. I really appreciate having Ken there for me.

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Closed September 2021

Michael B
Los Altos, CA

Ken and the PrimeLending team were very responsive and communicated well through the process. Overall, a very positive experience. Would highly recommend them!

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Closed October 2021

Mark C
Los Altos, CA

We are very happy with Ken and PrimeLending. He made everything go very efficiently. The whole refinance process went so smoothly under his leadership!

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Closed June 2021

Juanita S
Los Altos, CA

I have known Ken for over 20 years. I have refinanced with him several times and recently, a loan for a home purchase. He is the epitome of an excellent mortgage lender; honest, calm, professional, and patient. I have no reservations to recommend him and use his services again and again.

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Closed August 2021

Jonathan B
Los Altos, CA

Working with Ken was a pleasure. Not only was he effective, and always responsive, he made the whole process comfortable. He has a warm personality, but his experience and expertise always comes through in all his communications and work. I cannot recommend Ken highly enough!

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Closed August 2021

Jennifer N
San Jose, CA

The was our fourth or fifth transaction with Ken. I would not go to anyone else. I have recommend him to numerous people. I find the whole process of borrowing a large sum of money to be quite nerve-wracking, but Ken makes it painless as possible and always has helpful insight.

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Closed August 2022

Chris P
Los Altos, CA

Ken was great. As seamless an experience as possible!

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Closed September 2021

Andrew M.
El Granada, CA

Ken was so quick and professional. He worked with us to make the process so easy. I've never had that type of relationship with a lender during the home buying process.

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Closed August 2023