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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Janet N.
Plano, TX

Kimberly is a true professional. She listened to my needs, reassured me that she would work with what I was going to need , and came up with some creative solutions. I felt that she held my hand extremely effectively during the whole process. She was available whenever I needed an answer or had a question. She has a delightful, caring, loving personality. She is a definite an asset to the company.

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Closed January 2026

Edward D
Argyle, TX

Kimberly was recommended to us by our realtor, Andrea Dodd. Andrea and her partner Robert have helped us with three real estate purchases so I trusted her recommendation. So happy I did! Kimberly was amazing with a quick close and constantly kept me in the loop communicating with me in how I like, making sure I could stay on top of what was needed during the process. Kimberly also has an excellent team behind her filing in all the important gaps. Lastly, the prime lending platform is so easy to use from loading up documents and staying on target with the loan tracker, which complimented the excellent service we got from the team. All of it was done in less than 25 days! Kimberly met us at the closing to celebrate with us on our new home. Thank you Kimberly and team!

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Closed January 2026

Juan J.
Sansom Park, TX

Kimberly is very helpful and answered all our questions and doubts and her team as well we had a great experience with them and will definitely recommend! Thank you so much Kimberly and your team.

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Closed December 2025

Victoria M.
Richardson, TX

Kimberly was very responsive and willing to talk us through not only the lending process and answer any questions we had. She helped us think through scenarios with the market and shared the knowledge we needed to make the best decision for ourselves. It was a pleasure working with Kimberly!

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Closed December 2025

Laurie B.
Henderson, TX

She is fantastic! She helped me the entire way! I would 100% recommend Kimberly to everyone.

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Closed December 2025

Christopher V.
McKinney, TX

Kimberly was an excellent loan officer. She was very communicative, responded immediately to questions and concerns we had, and educated every step of the way as far as what we needed to do and what to expect.

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Closed December 2025

Claudia W.
Richardson, TX

Kimberly helped us thru the entire process…we’re not very tech savvy and she met us with the old school copies, got them back promptly, and was incredibly nice and pleasant to work with.

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Closed November 2025

Shawn Ayala
Hurst, TX

Kimberly was knowledgeable yet neighborly. She was quick to help and worked evenings and weekends when we needed her.

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Closed October 2025

Landry H.
Dallas, TX

Excellent experience and the communication was top-notch!

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Closed July 2025

Whitney N.
Richardson, TX

Super easy and smooth. Kimberly kept us informed the entire time.

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Closed July 2025

Michael P.
Dallas, TX

Kimberly is very open with sharing her knowledge of the mortgage process and industry. She made us feel very comfortable during every conversation we had with her. She is patient with questions and explained everything well.

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Closed May 2025

Ryan L.
Krum, TX

She was amazing. Was a major help through my whole process.

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Closed May 2025

Stephen M.
New Braunfels, TX

Kimberly was so attentive. I was a first time home buyer with a lot of questions and she patiently answered all of them expertly.

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Closed November 2024