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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Nilia P
Freetown, MA

Lenore was a joy to work with. I was a very nervous and impatient buyer and she calmed my nerves and was very patient with me. This was my first home purchase and I was very unfamiliar with the process. She took her time and explained everything to ensure I understood fully. She was always available to me when I had questions and she also gave me a call push when necessary. I would absolutely recommend her and would use her again. She was amazing! 

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Closed August 2026

Gabriel D
Fall River, MA

I would say that my experience with Lenore Tavares was phenomenal. She was very professional, supportive, knowledgeable and communicative. I felt very good having her on my side. I would recommend her to anyone who is looking for a lender!! 10 out of 10. 

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Closed September 2026

Jessica B
Chatham, MA

Lenore is the absolute best! She went above and beyond throughout this entire process. She worked very hard to make sure I was able to secure the mortgage I needed to close on my new home. She answered every call and checked in on me daily. I cannot sing her praises enough! I’ve already recommended her to friends and coworkers!

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Closed August 2026

Ashley M.
Duxbury, MA

Lenore is phenomenal in every sense of the word! I couldn’t have asked for a more kind, honest, and knowledgeable production manager/loan officer to work with. I cannot recommend her enough!

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Closed August 2026

Tara G.
Massachusetts

Lenore was very professional and available all the time! Very thorough, helpful, and knowledgeable. She made the process so simple and seamless. I would recommend her to my friends and family without a doubt.

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Closed June 2026

Lisa U.
Massachusetts

Lenore is truly exemplary in her craft and communication. Financing and finding a home is a daunting task already, but doing it from out of state added another layer of complexity. Even so, Lenore went above and beyond from start to finish. She is a consummate professional, incredibly knowledgeable and experienced, and works tirelessly to serve her clients. As an attorney with very high standards and meticulous attention to detail, Lenore met every one of my expectations with aplomb. She has my highest recommendation. Anyone seeking a mortgage professional would be very well served to work with her.

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Closed June 2026

Erin H.
Massachusetts

Lenore is extremely knowledgeable and accommodating. She kept me on track informing me of the necessary documentation needed for mortgage approval and closing. She was also extremely helpful with outlining the cost of each property and the payments I would need to make for each property I was interested in, 100% will recommend Lenore to all my friends and family.

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Closed June 2026

Daniel D.
Mass

Lenore was knowledgeable, professional, and patient when needed throughout the entire process. She made the complex experience seem straightforward and guided us every step of the way. Would strongly recommend Lenore to anyone for their home financing needs.

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Closed July 2026

Joseph H.
Massachusetts

Lenore was incredibly helpful and reliable throughout the entire loan securing process. The process seemed intimidating as a first time homebuyer, but Lenore made everything easy to understand and made sure I was taking every step necessary to secure my mortgage.

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Closed July 2026

Jennifer B.
Norton, MA

Lenore is amazing—knowledgeable, supportive, and great to work with. She helped us achieve our financial needs while making the process easy, thanks to her friendly, caring personality. Highly recommend her to anyone who needs real life advice with pointing you in the right direction.

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Closed December 2025

Carole D.
Plainville, MA

Lenore was fantastic ! The very best mortgage experience i have ever had thanks to her expertise and patience.

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Closed December 2025

Fredrick P.
Taunton, MA

She did an excellent job. She was on top of everything.I highly recommend her.

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Closed December 2025

Pedro O.
Fall River, MA

She's very polite friendly and knowledgeable.

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Closed November 2025