Extremely knowledgeable, very friendly, and very helpful. I texted her at 10:30 at night before and she answered within 5 minutes. This woman is very dedicated to her job, and I recommend 10 out of 10 times. I'm a goober and I had a lot of dumb questions, and she treated me with a lot of respect.

Lisa is by far the best lender partner I’ve worked with!

I had an excellent experience working with Lisa during the home-buying process. She made everything incredibly easy and was always available to answer any questions I had. If there was ever something she didn't know immediately, she would quickly reach out to the right channels and get back to me within minutes. Her dedication and helpfulness throughout the entire process were truly appreciated. I would highly recommend Lisa to anyone, and I’ll definitely refer her to my family and friends who are looking to buy a home. Lisa is very passionate about what she does and is very knowledgeable about her profession.

We moved to Fallon in winter 2024 from the east coast. Lisa B at PrimeLending was awesome! She answered all the questions we had professionally and in detail. She did the best she could to get us the best possible rate and terms and I wouldn’t hesitate to work with her again. Despite having to do a “virtual” close from across the US and a last-minute funding hiccup (PSA: Barclays does not do wire transfers!!) she made sure the process ran smoothly and we never worried. Lisa is kind, attentive to detail, flexible and will make sure your lending experience is as pleasant as possible.

Lisa will forever be my recommendation to anyone needing an amazing lender! She was extremely knowledgeable and understanding. She never let me struggle when I didn’t know what was going on. She was truly just amazing! I will continue to go back to her if I ever buy another home or anyone I know needs to. 10/10 experience!

Lisa is amazing! I would recommend her to anyone.

Lisa broke down all of the numbers for me any time I needed them broke down always made sure i was pre qualified so I could look at houses and it was very nice having a professional with me the day of signing!

Lisa was amazing and always found a way. She was so patient with us and informative when we needed guidance. Highly recommend Lisa for first time homebuyers looking for a loan!

It was a very fast process from start to finish and free from any hang ups along the way.

Lisa was super professional through the process and helped even during the holidays. We had a small timeline to work with and it was crazy how well we worked together. I'll be using her for all my investment properties as well. 

Lisa went far above and beyond for us to close in our home in time. Not only did she get us an incredible rate, but she did it on a sharp fast deadline. she worked late hours and helped finalize paperwork on Christmas Eve!! You'll never find anyone else that makes it such a personal and smooth experience. 

Loved having a local loan rep. Lisa Bertok was phenomenal. I've used PrimeLending before, and would definitely use them again...plus i would (and do) recommend PrimeLending to everyone i know looking to finance a home. 

Lisa Bertok is professional as well as patient, kind and always ready with any answers we needed to our questions. She was very understanding of our confusion and fear while making these life changing decisions. My family has business history with Lisa and always very pleased with the process and the results. I and my family believe if you need lending expertise, Lisa Bertok is the way to go.

Lisa is absolutely the BEST! We've had her guidance through our last few loan transactions and I regret not finding her sooner. She's super knowledgeable, prompt, focused, and always happy to answer any questions no matter how crazy! Reach out...you won't be disappointed!

Lisa Bertok went out of her way to ensure that our business interactions were both pleasant and enjoyable. We were impressed with her hard work, and her willingness to go out of her way for her clients. Her team is great, they're locals, and I would not go to anyone else for lending needs! We truly couldn't have walked away more happy and impressed.

Where do I begin?? Lisa and her team were absolutely stellar! As first time homebuyers, there were plenty of obstacles and jargon and calculations that we had no experience with, but Lisa made sure we were well-informed and comfortable with any financial decisions. Best of all, we were able to lock in an amazing rate!! I will definitely look to Lisa and her team for any future home-buying needs!

Lisa was incredible to work with. She kept in touch, found a great rate, and pushed through all the paperwork. She came up with things I hadn’t considered and made this entire process more simple than I thought it could be. I would highly recommend her.

Lisa took care of our original mortgage and we told her that if it ever was worth it to refinance to give us a call. She got a hold of me in April and said she could bring our mortgage down to 2.75%. We said let's do it! Now realize, we live in a different state from Lisa and we always feel connected to her We always feel like she's on our side taking care of us. She has a magical ability to never let us have surprises at the end of our first year of our mortgage. Always recommend Lisa.

Lisa provides beyond excellent customer service and makes what can be a stressful experience into a seamless one! She is so knowledgeable and is right there when you need her to answer questions or explain something as many times as you need to thoroughly understand it. We’ve used Lisa for both a purchase and a refinance and couldn’t be happier with the service provided. We look forward to working with Lisa for future lending!

Lisa and Ashley are amazing to work with! They we always available and answered all of my questions! I will always use them for any future needs!

All questions asked were answered in a positive way. Very prompt on submitting paper work. The whole loan process was done very swiftly. Lisa and Ashley were very friendly and obviously know what they are doing. I would definitely recommend them to anyone looking to refinance a home loan.

Lisa was so sweet and patient. Answered all my questions, some of them more than once so I could understand. I never had to wait for a response, even if it was after normal business hours. Thank you Lisa!

This was my second loan with Lisa. She is friendly, professional and very knowledgeable. I have recommended her to others. My daughter recently obtained a mortgage with Lisa.