Rates are on the move! Lock yours in today
Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

Family

What Customers are Saying

Jacob N.
Parma, OH

I would recommend Mary Ellen to ANYONE! She was extremely helpful, reliable, and trustworthy. It was a very pleasant experience working with Mary Ellen

loanplicity teal smile

Closed November 2025

Dane Z.
Aurora, OH

We recently worked with Mary Ellen Ganyard on our mortgage, and the experience was absolutely exceptional from start to finish. Buying a home can be stressful, but she made the entire process seamless, transparent, and genuinely enjoyable. From our first conversation, Mary Ellen Ganyard took the time to understand our goals and walk us through every option available. She communicated clearly at every stage, answered every question (no matter how small), and went above and beyond to ensure we got the best possible rate and terms. What really stood out was the level of professionalism and care — Mary Ellen treated us like more than just clients. We always felt informed, supported, and confident that we were in the best hands. The entire process moved quickly and efficiently, and closing was smoother than we could have imagined. If you’re looking for a loan officer who combines deep expertise, incredible communication, and a personal touch, look no further than Mary Ellen Ganyard. We can’t recommend her highly enough — truly the gold standard in mortgage lending.

loanplicity teal smile

Closed November 2025

Colby K.
North Royalton, OH

Mary Ellen is great to work with. She’s extremely efficient, professional, and easy to work with. Shes always available and willing to help walk her clients through any questions they may have. I would recommend her to any of my friends looking to purchase a house because I know they’d be in good hands!

loanplicity teal smile

Closed November 2025

John B.
Wickliffe, OH

My experience with Maryellen was absolutely remarkable. She guided me through every step of the way and was available to answer any questions I had at any time that I was free to talk. She also added a personal touch that made me feel less like I was speaking to a financial officer but rather talking to an old friend. Thank you Maryellen for all of your help!

loanplicity teal smile

Closed September 2025

Lisa R.
Ohio

"I really appreciate your communication with me. It's not very often that I find a lender who communicates this well!"

loanplicity teal smile

Closed

Anna B.
Garfield Heights, OH

Mary Ellen sealed the deal for PrimeLending. Having met her many many years ago, she has always been my go to for advice and encouragement and I am a loyal customer. Any company that is smart enough to have her on staff will always be in a winning position because her personality and professionalism will drive business to whatever organization she is affiliated. She is knowledgeable, confident, professional, honest and trustworthy.

loanplicity teal smile

Closed

Katherine F.
Parma, OH

Mary Ellen is wonderful. She took the time to explain everything to me and I would call her often with questions.

loanplicity teal smile

Closed

Douglas H.
Akron, OH

Mary Ellen Ganyard is the best loan officer in the business!!! Her friendliness and professionalism is beyond compare!

loanplicity teal smile

Closed

Anthony J.
North Ridgeville, OH

Mary Ellen made the process of buying our first home so easy. She was thorough, knowledgeable, and communicated with us every step of the way!! We tell anyone in the market for purchasing a home to contact her!!

loanplicity teal smile

Closed

Thomas C.
North Ridgeville, OH

Mary Ellen was by far the most professional and easy person to work with. She made this home buying process easy and stressless for me, my wife and everybody envolved. I will refer her to everybody.

loanplicity teal smile

Closed February 2025