5-Star Reviews From People Just Like You

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Mary O - Reno, Nevada

The biggest factor in business transactions is great clear and concise communication. Susan and the staff were always available to guide me through the entire process. They went over and above expectations in getting my loan completed in our short timeline.

I certainly will recommend them!

Closed
May 2021

Source: Experience.com

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Brian K - Reno, Nevada

Susan was a total rock star. From the moment we first spoke I knew I could trust her to process my loan and she made it happen despite a super aggressive timeline that I requested. So impressed and pleased with the process!

Closed
June 2021

Source: Experience.com

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Manuel M - Reno, Nevada

Susan and her entire team were just beneficial and helpful and overall supportive.  They made this process way less stressful than the previous time that we attempted to buy a house. I would recommend Susan to anyone else that wants to get a house.

Closed
August 2021

Source: Experience.com

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Charles P - Reno, Nevada

This is the third time we have worked with Susan.  As always, very professional and great to work with.

Closed
September 2021

Source: Experience.com

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William L - Reno, Nevada

Everyone on the team was extremely helpful and we even ended up closing early!

Closed
September 2021

Source: Experience.com

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Nathan H - Reno, Nevada

Susan was very accessible and never made us feel like we were asking stupid questions. Her and her team were communicative, walked us through every step and explained everything in ways we could understand, and were friendly every time. They were good at keeping us on track and helped us buy a house during a crazy holiday season efficiently and quickly. We will be recommending them whenever we can!

Closed
December 2021

Source: Experience.com

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Amy R - Reno, Nevada

The entire team was wonderful and made the process easy. Thank you for your help with our loan. We LOVE our new house!!

Closed
January 2022

Source: Experience.com

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Craig S - Reno, Nevada

She is very responsive. Gave great advice and was willing to break down rates, estimates and work to get us a better rate.  She was easy to work with and I would be happy to work with her any time in the future.

Closed
March 2022

Source: Experience.com

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Constance D - Reno, Nevada

Susan was communicative and informative with us during our house hunting process. When we finally had an offer accepted on a home, her team worked hard to meet all the deadlines and made sure we were informed along the way. Thank you!

Closed
April 2022

Source: Experience.com

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Margaret O - Reno, Nevada

SUPER EXCELLENT CUSTOMER SERVICE!!!  Susan was exceptional beyond belief!!! She kept us informed on the whole process from beginning to end. She has the patience of an angel.  Really, no one has that much patience to answer stupid question after stupid question. She is more like a sister than a loan officer. Can't possibly thank her enough. Please give her our love, Tim and Margie Bates

Closed
June 2022

Source: Experience.com