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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Matthew M.
Abilene, TX

I would say my experience with Shawn Winter and PrimeLending, was flawless. Shawn was excellent throughout the entire process. He is very knowledgeable, and demonstrated his ability to navigate underwriting, appraisal, title, and had a thorough understanding of all the loan programs that would be available for my situation. His follow-up was tremendous, and he stayed on top of everything the entire way. I cannot recommend Shawn enough, and will use his services for any future mortgage lending.

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Closed November 2025

Jonni M.
Gulfport, MS

Wow, oh my gosh! There are not enough words to describe how magnificent Shawn was. I have always said communication is key and Shawn certainly did just that! Every step of the way Shawn kept me informed. He answered every question I had, even when my neurotic self showed up, he talked me off the roof and through any issue. Shawn knows his stuff, again, not enough words to describe how truly awesome he is. He made the financing side of a home purchase smooth , everything just fell into place. I also feel like he is part of my family now. Anybody looking for home financing needs Shawn on their side!

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Closed October 2025

Americo R.
Abilene, TX

Thorough.

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Closed October 2025

Tracy T.
Lubbock, TX

Shawn is the best. I'm a return customer to PrimeLending because of Shawn. He take good care of his clients.

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Closed July 2025

Stacy C.
Abilene, TX

We did not initially begin with Shawn when exploring lenders but he was quick to work with us in getting our application going. We had a good talk with him after he worked on our application where he explained our loan options and then emailed over workups of these options so we could not only hear but also look at the numbers that were being presented. Throughout the process there was always open communication, updates, we felt free to ask questions and would get quick responses. Overall a very positive experience; being first time home-buyers going through this process, we were really helped by Shawn at PrimeLending!

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Closed June 2025

Randy C.
Merkel, TX

Shawn made it very easy and gets you the best rates. Also he keeps you informed every step of the process. Highly recommended. Thank you Shawn.

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Closed May 2025

Tracy T.
Abilene, TX

Shawn was the best. He's the best there is, the best there was, and the best there ever will be! Show him the $$$$.

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Closed December 2024

Amy M.
Abilene, TX

I honestly cannot say enough good things about Shawn Winter! From the first time we spoke on the phone, clear up to closing, Shawn was available, helpful, and encouraging. We are so grateful for his willingness to push through some of the challenges of our file, and to search for solutions when we hit snags with underwriting. He went to bat for us and was a fierce advocate. We have him to thank entirely for finally getting to become homeowners!

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Closed October 2024

William W.
Buffalo Gap, TX

My loan officer, Shawn, provided invaluable support throughout the entire home-buying process. Shawn was always available to answer my calls and texts, no matter the time. His expertise made the entire experience smooth and stress-free. I truly appreciate his dedication and how he helped me understand every aspect of buying a home. I couldn’t have asked for a better team!

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Closed October 2024

Rosendo G.
Merkel, TX

It was excellent and everything was explained perfectly.

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Closed August 2024