She's personable and pleasant. She will promptly answer your question or have someone from her team answer in a timely fashion.

Shelly was wonderful to work with. She always checked in on me and made sure I was on the right track, she offered good advice, and was overall very nice. She was always reachable and open about her availability.

As usual Shelly is amazing! I would not hesitate to recommend her to anyone I know!!

Shelly is very knowledgeable and explains everything to you so you can understand. She is always looking out for your best interests. Our experience with her was top notch and couldn’t ask for anything more. Thank you through our whole process!

Wonderful.

Oh my goodness, she was the best! So friendly and knowledgeable and anyways got back to us right away. Even at night! Love her!

Shelly is fantastic!

She was great!

Shelly was knowledgeable and very friendly. She was quick to respond and more often that not best my realtor to giving me updates.

She's is definitely a Subject Matter Expert in the lending world. She answered every question I could think of and some I couldn't.

Shelly was absolutely fantastic. She’s on top of the market and never hesitated to reach out to my wife and I with valuable information. She kept us informed every step of the way and frankly I felt like I’d made a friend as well as having an outstanding lender. With people like her working for PrimeLending, I’m confident the company is unique and truly there for its clientele. I would most definitely direct business to Shelly and PrimeLending without hesitation.

She was awesome! We felt very cared for during the entire experience.

Shelly was great, very easy to work with and helped me get everything I needed.

Whitney Juenger was really on top of the final preparations and made a fantastic teammate with Shelly! I honestly feel that Shelly is probably one of the best loan servicers in the country! She is magnetic & engaged and does the behind the scenes work to make the mortgage approval process smooth. So, if I trust Shelly, I trust PrimeLending! I’ll refer everyone that needs a mortgage or refi to Shelly and the PrimeLending team!