Hear What Your Neighbors Have to Say About Susanna

Sadly, Susanna could not attend closing due to covid-19 and businesses limiting interactions between people. However, throughout the process, she kept in touch with me, took the time to explain all the steps, and answered all the questions I had in a timely manner. 

Considering everything that has transpired in my complex loan situation I am very pleased with how it turned out, once again this satisfaction is due to the service provided by Susanna Ruder

Susana was great throughout the process. Really took the time to get to know us. Didn't make us feel like just another customer. By far the best experience I've with a lender. She was awesome!! Great experience that is usually a stressful event. Susana was very knowledgeable and put us at ease.

Susanna was a superstar - incredibly helpful and friendly throughout the entire process! We are so happy to have worked with her for our purchase!

We have used Prime Lending twice for home mortgages. Each time was a breeze. Susanna and everyone was very patient and explained everything very well. We were updated on each step of the process and it was very easy and painless. Susanna Ruder is very knowledgeable and made herself available at all hours any day of the week. She is dedicated to her clients' needs and does an excellent job at representing Prime Lending.

Susanna was absolutely amazing! I have bought several homes and hands down she was the BEST! If we ever buy again we will go back to Susanna! It was an amazing experience! I would recommend PrimeLending to anyone!!!!!! I am forever a lifelong customer.

Susanna Ruder was an excellent person to work with. Extremely efficient, professional and personable!

Having 28 years in the Army, attention to detail is the catalyst for duty and mission accomplishments and Mrs Ruders' professionalism, honesty, and knowledge gave my wife and I a sense of relief knowing she was working on our behalf. We are very satisfied with all personnel of Prime Lending throughout the entire process and even personnel in the office who didn't have anything to do with the loan process was very friendly and helpful as well. A very friendly and professional atmosphere.

Susanna was simply amazing. She knew what she was talking about and always took the time to explain everything to us. I will refer anyone I know to her!

Susanna is energetic, knowledgeable, professional and always pursued the best interests of my family.

Susanna went above and beyond helping us with our loan process and walking us through the process so we knew exactly what everything meant.

Susanna was truly a dream to work with. She made the process seem seamless and kept me informed throughout. I could not have asked for it to be better.

Susanna Ruder is THE BEST! She helped me in more ways than one. Between moving to a new area, looking for and buying a home, starting a new job, tasks can get away from you. Susanna was always available with friendly reminders of papers she needs, items to be signed etc. She was always available to answer any questions I had and explained the process in ways that I could understand. This was a pleasant experience and I will be using Susanna on future home purchases. Very trustworthy and honest an asset to your company!

We had no idea what to expect since this was the first time we had done this with someone other than a local bank. We were very satisfied and would do it again. We would not have gone this route without the good feeling we got from working with Susanna. She was fabulous and eased our minds.

Susanna made the entire process stress free for us. I now know why our friend referred us to her. Susanna was wonderful. Even through all my anxiety through buying our first home she was always willing to explain things thoroughly.

It was a very easy process due to Susanna keeping me informed and letting me know where we were in the process until the very end. Susanna was amazing. I would highly recommend her to anyone buying a home and needing financing. She made the process very easy even with all my questions. Very prompt and understanding.

Susanna answered any and all questions day or night! She was able to explain all the financing lingo and paperwork in such a way that was understandable! I don't think that we could have had a better experience anywhere! I was so impressed and am still so impressed that I don't even have the words to express it. Susanna made a stressful event of relocating so much easier in that she gave the sense that all was in control and moving forward at all times!Again, it was made so easy. We always felt that our best interests were being looked out for! We never wanted to go anywhere else with our needs!