Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.
What Customers are Saying
Susanna does an exceptional job working closely with you to help make the process as smooth as possible. Whether it is through phone calls, text messages, emails, or videos the Ruder group makes it happen!
Closed November 2025
Excellent people in the Manhattan office!!! Susanna and Angie were very helpful and definitely know their area of expertise!! Ray and Terry Matthews
Closed October 2025
Quick and easy
Closed October 2025
It was an amazing experience and she helped us and talked us thru everything.
Closed September 2025
She did an excellent job, and was very delightful to work with.
Closed September 2025
Susanna is absolutely amazing!! She really knows her stuff and makes the entire process so easy!!
Closed August 2025
Susanna and her team were amazing! They surpassed my expectations. I originally was going to go with USAA but decided on Prime Lending because of Susanna and her team. It just felt better. I was able to reach the team at a moment’s notice even when she was home sick. Can’t beat that personable attention I received. Kudos to the entire team. Thank you!!
Closed August 2025
Extremely thorough in explanation and gladly answered any and all questions.
Closed May 2025
I had an exceptional, stress-free, 5 star experience with Susanna. She is knowledgeable and takes the time to explain every step of the way. I have recommended her to several friends searching for their forever home and will continue to recommend her!
Closed May 2025
Everyone was very easy to work with.
Closed October 2024
Great experience, they made everything super smooth and easy.
Closed September 2024
I left a Google review for Susanna and her team, who were awesome.
Closed September 2024
Susanna was amazing, really nice and super sweet.
Closed August 2024
I really enjoyed Susana and Lorri (my realtor). They were both very helpful and helped make the experience smooth for me!
Closed July 2024
Everyone I worked with during the whole process put me at ease, made it stress free and much easier than I expected. I couldn’t be happier with everyone involved.
Closed July 2024
Susanna Ruder was very attentive throughout the loan process.
Closed July 2024
Adjustments made for overseas status.
Closed July 2024
Susanna made our process the most stress free experience for our first time. We will use her and recommend her over and over again.
Closed June 2024
"Susanna, Angie, and the rest of the team busted their rears to help us close in 3 short weeks. If an issue popped up they worked hard to figure it out and keep us moving forward. They were so kind and explained anything We needed them too, which was a lot as we navigated a different State's requirements! It made the process so easy and was actually enjoyable!"
Closed August 2024

