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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Micky D.
Dallas, TX

The most wonderful excellent person to work with very caring and very knowledgeable in her field.

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Closed November 2025

Carrie B.
Newport, OR

Yancey went above and beyond for us. She made us feel as if buying a house was actually possible when we didn't think we could. She was always there and was more than anything I could have dreamed of for a loan officer.

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Closed October 2025

Tedria W.
Hermitage, TN

She was EXCELLENT!! Yancy showed patience, care, and took time to explain the home buying process!! She answered question I had. Yancy ALLOWED me to take my time in purchasing a home. She gave sound advice!! I TRULY ENJOYED WORKING WITH YANCY!!

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Closed September 2025

Sandra G.
London, TN

Yancy is not only a joy to work with but a wealth of information. She's great at communication and super helpful. I highly recommend Yancey and PrimeLending!

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Closed September 2025

Martha J.
Falls City, OR

Yancey was absolutely wonderful. She coached me on some items to check out when looking for a home and held my hand through the mortgage process. Steller job!

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Closed August 2025

Hoang L.
Augusta, ME

She is very knowledgeable, nice, and honest. She definitely earns 5 out of 5 stars. Thanks!

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Closed August 2025

Tahjaneal S.
Oak Grove, KY

Yancey is AMAZING! She was attentive, kind, very informative, and made the buying process seamless. I appreciate her transparency the most. I will recommend her to future homebuyers. You all have the most kind spirited southern asset to your team.

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Closed August 2025

David S.
Burleson, TX

She is amazing to work with and is knowledgeable and always has time for questions. Makes you feel as if you are her only customer.

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Closed August 2025

Caitlyn R.
Cleburne, TX

She was easy to work with and made the process go very smoothly. She was always available to answer any questions we had along the way.

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Closed July 2025

Kyan F.
Waxahachie, TX

Yancey was very professional, extremely helpful and helped explain and walked us thru every step making the process very easy. She took every call immediately and handled or helped us handle every situation that came up.

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Closed July 2025

Aaron S.
Ashland, NH

Our Loan Officer, Yancey, was such a god send. Every time we hit a snag, or thought we were screwed, Yancey performed a miracle. Words cannot describe how much we appreciate how she actually showed that she cared about us!

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Closed July 2025

Mitchell K.
Columbia Heights, NM

Yancey was extremely helpful in answering all of the questions that my wife and I had as first time homebuyers (there were a lot). She was very responsive, and walked us through the process every step of the way. Yancey was great to work with!

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Closed June 2025

Brandon W.
Joshua, TX

She was wonderful and a pleasure to work with.

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Closed May 2025

Paloma C.
Clackamas, OR

Knowledgeable, reliable and attentive.

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Closed March 2025

Cody M.
Memphis, TN

Yancey was AMAZING! She went above and beyond to ensure we knew and were informed of everything going on all the time. She would call and check in with us on the weekends to see if we needed anything and make sure we knew she was available. She made us feel like we were her only clients and was able to address urgent needs very quickly and professionally. Yancey answered all our questions and overall provided us with an exceptional experience. Jennifer our processor also provided us with exceptional service, communicated effectively, and made the process of closing on our home a breeze. Thank you to Yancey, Jennifer, and anyone else involved behind the scenes to make the loan process very simple and easy!

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Closed August 2024

Shea S.
Weatherford, TX

Yancey was almost always available for me to call with questions. She was so patient with me when I asked her sometimes the same thing more than once.

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Closed August 2024

Lucille E.
Independence, MO

The process for me had taken longer due to my credit. Overall I learned a lot and can share my experiences with family and friends. Yancey is incredible and knowledgeable about the entire process. She's the best around!!

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Closed August 2024

Julie C.
Walla Walla, WA

I would just like to give Yancey kudos. She was extremely approachable and available - she was great!

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Closed August 2024