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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

James K
Waxhaw, NC

I cannot recommend Casey more highly. He was incredibly helpful and patient all the way though our new home journey. He was always quick to reply and his advice was always spot on. We felt in safe hands with Casey. His team at Prime were also top class with thanks to Amy and Collette.


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Closed July 2022

Source: Google

Sanja R
Charlotte, NC

Casey was the absolute best. He is very knowledgeable and breaks things down for you to understand completely. This is our second home purchase and I must say it was the most seamless effortless process. Casey makes himself readily available for you whenever you may need him.

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Closed August 2022

Source: Google

Alison M
Vass, NC

Casey came highly recommended through friends and exceeded our expectations! As first time home buyers, we had a lot to learn about the process and he was there every step of the way to cover any questions we had. Casey was able to clearly guide us on next steps. 10/10

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Closed June 2022

Source: Google

Tanner H
Cameron, NC

Casey was great! Very active in the whole process and took the time to answer most of my questions before I even asked. Highly recommended, he will make your home buying process easy!

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Closed June 2022

Source: Google

Durwood W
Bailey, NC

Not only did Mr. Burns help us act fast with a pre approval on a new house we found, he was also with us the entirety of the home buying and purchasing process. Can’t say enough good things.

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Closed March 2022

Source: Google

Aaron F
Fayetteville, NC

We were recommended to Casey and PrimeLending through our realtor and we could not be more thankful. Casey was on top of everything from the get go and answered every question we had; often before we even asked. Though closing on a home always has a few hiccups that didn't slow us down at all. Casey

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Closed March 2022

Source: Google

Kelsey M
Fayetteville, NC

Casey was great to work with! He communicates everything so well and made us feel so comfortable every step of the way! Will be using him for all of our mortgage needs!

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Closed June 2022

Source: Google

Billie E
Vass, NC

Casey is awesome! Buying our first home in this market was crazy. Casey was always quick and helpful when we needed a document or a question answered. I have already recommended him to several coworkers. He will be my first call if we are ever purchasing another home.

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Closed May 2022

Source: Google

Katie
Bailey, NC

Casey made the whole process a total breeze. We couldn’t be happier with our experience!! Complete professionalism and promptness to all of our needs. If you are in the market for a lender, Casey won’t disappoint!

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Closed March 2022

Source: Google

Cole M
Fort Mill, SC

Casey was fantastic to work with. As first time home buyers, we had many questions and Casey was always responsive and professional in his answers and approach. He helped explain the process in a way we understood. I would highly recommend Casey!! 10/10

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Closed February 2022

Source: Google

Cassandra S
Fort Mill, SC

Casey is the best! He worked closely with me throughout the entire process. He was always a text or phone call away to answer my (many) questions! Casey made sure I was comfortable and understood everything I was signing. Work with Casey-- you will not be disappointed! 

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Closed January 2022

Source: Google

Chassity H
Clover, SC

Casey made this process incredibly smooth! From start to close, he was always available to answer any questions and offer his expert advice! He helped to make my home buying experience completely headache free!

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Closed January 2022

Source: Google

Katie S
Fort Mill, SC

Casey Burns there as an absolute pleasure to work with! I would highly recommend working with him. He made the very long process of getting into our dream home as easy and painless as possible. The happy bday email he sent me was also a nice gesture!

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Closed October 2021

Source: Google

Elizabeth W
Charlotte, NC

I couldn't recommend Casey enough for your home buying or refinancing needs. At a time when everyone is refinancing or buying a home, Casey made this the best experience for us, which allowed us to enjoy the excitement of buying our new home without the stress of it all. Thank you again Casey!

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Closed September 2021

Source: Google

Annalyse M
Cramerton, NC

Working with Casey and his team was absolutely amazing - being a first time home buyer was daunting enough but having Casey and his team help along the way made the process so much easier. They were incredibly responsive. I would absolutely recommend them to anyone I know!

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Closed November 2021

Source: Google

Phil L
Clover, SC

Working with Casey was an absolute breeze. He answered every random question I could come up with, and we ended up locking in an even lower interest rate than we signed up for!

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Closed March 2021

Rich F
Huntersville, NC

Casey Burns with PrimeLending provides an A+ experience from beginning to end making everything incredibly easy. Extremely attentive and willing to help the client always. Highly recommend.

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Closed October 2020

Source: Google

Luke C
Colorado Springs, CO

This was buy far the best mortgage lending experience I’ve experienced. Casey was extremely responsive and customer oriented. I’ve never seen a mortgage broker take a more engaged approach to the lending process. He answered every question and worked hand in hand with our realtor.

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Closed September 2020

Source: Google

Pankaj B
Fort Mill, SC

Highly recommend Casey Burns. He helped us with the whole loan process. He is very knowledgeable, communicates great and always available to answer all of our questions. He did an excellent job explain the closing costs and making sure there were no delays.

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Closed April 2021

Source: Google

PJ H
Fort Mill, SC

We had a great experience with our funding process. Casey and his team were communicative, timely, and patient throughout the entire process. Questions were answered in timely fashion and at no point did we feel that we were missing out on something better. 

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Closed January 2021

Source: Google

Jason D
Fort Mill, SC

First time home buyer here. I thought I knew a lot about the process but I soon realized I needed some help. Casey Burns was an amazing help. I had a few other lenders I was considering but after my first conversation with Casey I knew I would be going with Casey at PrimeLending.

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Closed January 2021

Source: Google

Stephanie M
Fort Mill, SC

Casey is the best! I have never before been able to describe the home mortgage process as "easy," but Casey made it so easy. He's full of knowledge, answered all of my questions quickly and thoroughly, and just all around a great guy to work with.

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Closed June 2021

Source: Google

Tommy B
Fort Mill, SC

Casey is the best! This was an amazing experience. We built our house using PrimeLending as the lender. Throughout the 6 month process Casey and team were always available, extremely helpful and honest. Very happy we were told about this company and worked with Casey.

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Closed July 2021

Source: Google

Richard B
Clover, SC

Working with Primelending made my second home buying process seem like the most seamless and simple process ever! My Loan Officer Casey Burns was extremely knowledgeable and super supportive! He took the time to call and check-in, even when we didn’t have any business to discuss.

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Closed August 2021

Source: Google

Andrew C
Charlotte, NC

Casey did an incredible job from start to finish. The entire process was made simple and someone was always there if I needed assistance. Kind staff. I will be a returning customer for years to come.

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Closed April 2020

Source: Google

Evan I
Fayetteville NC

I worked with Casey and he was phenomenal on all accounts. It turned out my loan wasn't a simple one with some unforeseen dilemmas, but Casey was an absolute champ in working through all issues. I will be using him in future projects and would gladly recommend him to anyone else.

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Closed April 2020

Source: Google

James T
Chapin, SC

Casey Burns was amazing. He knew his job and he did it quickly and efficiently. At no point did I feel like I couldn't rely on him to guide me in this process. Moreover, he went above and beyond to ensure that I understood why things were happening rather than just giving me blind directions.

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Closed March 2020

Joshua A
Kuna, ID

Casey Burns was awesome and knowledgeable, and was there for us during the entire process. Thank you!

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Closed February 2020

Source: Google

Kalli A
Kuna, ID

We worked with Casey Burns, he was so great! Made the process super easy. He explained everything very well and answered all of our questions super quick. I recommend this company and Casey.

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Closed February 2020

Source: Google

Jarrod H
Charlotte, NC

My agent was Casey Burns and to say he goes above and beyond is an understatement. He was on top of everything, answering any questions I had. Everything lined up for me to close early which was a plus. I will most certainly be using PrimeLending for any future home purchase as well.

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Closed November 2019

Source: Google

Constance E
Salisbury, NC

Our home buying experience with PrimeLending was amazing! There were no surprises or hiccups. Honest and immediately available to answer all our questions. If you're looking for a great team to ensure your home buying process is easy and enjoyable contact Casey Burns! Thanks for everything!

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Closed November 2019

Source: Google

Jeremy A
Boise, ID

Casey was very helpful, nice, and easy to get a hold of. I will definitely be contacting him again for future lending.

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Closed December 2019

Source: Google

Chandler M
Interlachen, FL

Just ask for Casey. He was a top notch guy to work with and very genuine. Will definitely tell everyone I know about the great customer service I received. Would highly recommend.

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Closed December 2019

Source: Google

Beth D
Waxhaw, NC

I worked very closely with Casey Burns and he was fantastic. Kept me up to date on everything and made the entire process seamless.

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Closed August 2019

Leslie H
Concord, NC

Casey Burns provided excellent customer service. He was very proactive and made the process easy. I highly recommend him.

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Closed August 2019

Source: Google

Benjamin J
Asheville, NC

Casey Burns was so easy to work with. He made this such an easy process for me, as a first time home buyer. I couldn't of asked for a better lending agent! Thanks Casey!

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Closed August 2019

Source: Google

Timothy P
Charlotte, NC

David and Casey made home buying a pleasurable experience! Very professional and helpful every step of the way!

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Closed March 2019

Source: Google

Grace L
Charlotte, NC

David and Casey make a strong team each equally dedicated to exceptional customer service! As an agent I am grateful to have them as a resource I can trust to take care of my clients with expert knowledge and integrity.

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Closed

Source: Facebook

Linda N
Charlotte, NC

I have done a lot of transactions with different lenders and hands down Casey with PrimeLending was the best ever! Everything went smoothly and on time. He answered all my buyers questions and was available anytime he was needed! Highly recommend!

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Closed June 2019

Source: Google

Maeve L
Concord, NC

Casey was amazing! We had a thousand questions during our home buying process and our situation wasn't an easy one. Casey was more than helpful and I would recommend him and PrimeLending to anyone!

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Closed June 2019

Source: Google