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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Robert B.
Hamlin, TX

Great.

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Closed May 2025

Karyn H.
Abilene, TX

Mr. Hale was very professional, quick to answer emails and any questions we had at any point. He gave us tips and discussed many options with us in guiding us to make a financial decision that best fit our needs. He kept us updated through out the entire process. He was great to work with and I would recommend Mr. Hale to anyone in need of home financing!

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Closed May 2025

Paul P.
Abilene, TX

Curt was nice and knowledgeable.

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Closed April 2025

Michael H.
Anson, TX

Curt put in a lot more work than expected to make this purchase happen. Felt like he had my back and was working with my best interests as his primary focus.

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Closed March 2025

Alan N.
Abilene, TX

Curt was outstanding and professional.

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Closed March 2025

Terrill P.
Abilene, TX

Curt Hale, without question, is the best mortgage officer I have dealt with in the past 30 years. His knowledge, expertise, respect, courtesy and genuine care was exactly what was needed in this deal. The deal included a needed remodel with a general contractor and a seller issue concerning a guardianship. So, it wasn't a normal, fill in the blank transaction. It was full of complications and surprises, (due to the property circumstances). I can't imagine to have been successful with the deal and am confident that I most likely would have cut my losses and walked away, had I been dealing with an indifferent mortgage officer. He is an asset and should be recognized as such. By the way, this was my first transaction with PrimeLending but was not the first time I tried to do business with PrimeLending. Many years ago, I was looking for a mortgage to finance an investment property. I was given the impression that they were busy, didn't need my business, didn't return calls and generally did not impress me. I didn't do business with PrimeLending. Not out of spite, but purely from the perspective that I don't like to waste time. Curt was referred to me by Celia Gesting, a fellow realtor in my brokerage. That was the only reason I even considered PrimeLending again, and Celia's high opinion of Curt was spectacularly accurate. My entire experience with the PrimeLending team during this deal has been very positive.

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Closed December 2024

Elsa K.
Abilene, TX

Curt was supportive and informative throughout the process and checked in on my frequently. When I had a question or concern he was quick to respond with kindness and good/helpful information.

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Closed September 2024

Rhiannon L
Texarkana TX

I would highly recommend Curt Hail [Hale] to anyone looking to purchase a home in the state of Texas. For a first time home buyer, he made the process smooth and easy to understand. He took away stress and made what feel like the impossible happen. Not only did I learn so much about real estate, he also helped me save lots of money!

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Closed May 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Molly B
Abilene TX

Curt Hale was amazing, he took the time to explain everything to me in terms I understood. He took the time to get to know me and understand my needs and desires from a lender and he made sure they were met. He always was responsive even though our timezones were opposite.

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Closed July 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Troy B
Abilene TX

Curt was very attentive and knowledgeable! He made it all go smoothly!

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Closed May 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Dustin K
Abilene TX

Amazing people! Curt was awesome , this is my second house to go through him. I highly recommend going with curt and primelending it was so easy and great people

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Closed September 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Jake S
Abilene TX

Curt was great through the entire loan process. We had a few setbacks (on our end) and he helped us navigate the issues to still get the loan done. 10/10 would recommend.

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Closed September 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Beverly G
Hamlin TX

Kurt [Curt] Hale was always available whenever I needed him. He was very patient, kind, and knowledgeable. He projected a feeling of ease I would recommend him a thousandfold.

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Closed May 2024

Source: Mortgage CX Survey Alerts - PrimeLending

Blake H
Eldora IA

This is the second home we have purchased with the help of Curt Hale. We will never use someone different. Curt is the best!

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Closed May 2024

Source: Mortgage CX Survey Alerts - PrimeLending

Patrick H
Ovalo TX

Curt did an amazing job working his magic through the whole process. Magic might not be real but this guy has something different than the others. Curt has exceptional communication skills. Pair that with his abundance of industry knowledge and you end up with the best person to get the job done for you. His positive attitude and desire to hit a home run for you make the process extremely smooth. From the first hello through shaking your hand on closing day, Curt is THE MAN for the job. 

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Closed July 2023

Source: https://www.zillow.com/mortgage/lender-reviews/

Angela B
Abilene TX

I appreciate all of your help!

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Closed March 2024

Source: Mortgage CX Survey Alerts - PrimeLending

Debra G
Big Spring TX

Thank you.

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Closed March 2024

Source: Mortgage CX Survey Alerts - PrimeLending

Jesus V
Abilene TX

Curt being available and having the answers to all our questions or having a way to get them made this process way easier than I expected it was going to be.

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Closed March 2024

Source: Mortgage CX Survey Alerts - PrimeLending

Katelyn B
Abilene, Tx

Curt was the perfect lender for us first time homebuyers. This was a confusing and intimidating process for us and he took his time to explain every step and make sure we understood. He is very kind and such a pleasant person to work with.

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Closed April 2019

BrieAnna V.
Abilene, TX

Curt, at PrimeLending, did a wonderful job of helping us through our first time home buyer process! He was upfront with us on the process and answered all of the questions we had.


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Closed January 2022

Heather T.
Zephyr, TX

He did a great job. He was courteous and responsive to answering our questions. I would highly recommend him to my friends. 

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Closed December 2021

Amanda G.
Abilene, TX

Curt is absolutely amazing and helped us through everything from start to finish, he went above and beyond our expectations. 

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Closed December 2021

Stephanie A.
Merkel, TX

Curt was awesome, he kept me in the loop and was diligent about keeping me on track and getting in all the paperwork as needed. I would definitely use him and PrimeLending again in the future. I have already recommended him to another person.

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Closed November 2021

Scott S.
Tuscola, TX

My first cash out/refinance experience was awesome.

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Closed November 2021

Jessica H.
Abilene, TX

Curt went above and beyond for us. He helped us find lower priced insurance in addition to a better loan rate. 

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Closed December 2021

Stuart T
Abilene, Tx

Curt was an excellent loan officer. He kept us informed all the way thru the process and answered all of our questions promptly.

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Closed

Cadon B
Tuscola, Tx

I can honestly say that there is no one out there like Curt. Curt is not only hard working but extremely diligent in his work and will go to bat for you every opportunity he gets. If I ever have to borrow again, it will be with Curt. Thank you for everything you do!

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Closed

Wesley G
Stamford, Tx

We had a fantastic time dealing with Curt. We threw him every curve ball in the book and he handled all our questions very well. If I were to run PrimeLending, Curt Hale is a man I would be sure to keep on my team. I have already referred PrimeLending to 3 others. Loved the service and care.

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Closed May 2023

DIEUDONNE N
ABILENE, TX

Curt is an exceptional loan officer,a knowledgeable guy & humble man who treats people with respect.a great advisor.I am glad I got to work with him.His expertise in explaining the process & walking with you through it from the beginning to end made my experience very great.

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Closed March 2019

Steve L.
Stamford, TX

Mr. Hale was absolutely amazing!! His prompt attention to every detail made the whole process a lot less stressful! I would highly recommend Mr. Hale to any future home buyers!

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Closed

Tana M.
Stinnett, TX

You all made it very easy for me. I had no clue and Curt helped me every step of the way. Curt Hale did a great job of keeping me informed and holding my hand thru the entire process. I will refer Curt to all of my friends and family.

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Closed

Cade H.
Baird, TX

I couldn't have asked for a more professional and helpful person than Curt. What could have been very stressful was made easy and enjoyable by Curt. He accommodated my schedule very well.

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Closed

Merlin M.
Abilene, TX

Curt Hale was absolutely great. Excellent. We wanted to close fairly quickly. And he helped us make it happen. He was on top of every detail.

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Closed

Nicholas S.
Abilene, TX

I will always refer anyone I know to Curt. He made my whole home buying process...easy. Couldn't ask it for more.

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Closed

Lillie T.
Abilene, TX

He was great! Professional yet down to earth and VERY knowledgeable! He was also great at taking a complex subject and explaining it in a way we could understand. It was a good experience and we would use them again.

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Closed

Todd L.
Abilene, TX

Curt has been amazing to work with. As Realtors we have had him at Open Houses for Pre Qualifications. He works Quickly with the buyers to get them Pre Approved so we can begin the Home Buying Process. Curt's Customer Service Skills are Top Notch.

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Closed

Joshua D.
Abilene, TX

Curt was excellent and so helped and knowledgeable. He was always available to answer questions and responded promptly when we had concerns or questions. He is great!

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Closed

Cynthia W.
Abilene, TX

Smooooooth! Curt did an great job for us. He always kept us in the loop and answered all our questions, even when the answer wasn't what we wanted to hear. We will recommend Curt to anyone we know that is looking to buy a home.

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Closed

Sandra D.
Spring Branch, TX

If I could rate Curt at a 15 I would!! He is an AMAZING mortgage [originator] and gave us an unbelievable rate! Instead of our last company who tried to raise their fees (or hide them in the unallowable charges) he was honest and tried to save us money at every turn! Don't just use the first mortgage company you find, but shop around and make Curt one of your first calls! I guarantee he will beat any rate or offer you have...and if he doesn't, I guarantee you he will tell you the truth that you are getting a good deal! (he did this for a friend of mine). He is a rare find and truly is on your side!!

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Closed