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5-Star Reviews From People Just Like You

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Christian C - Austin, TX

Jack was FANTASTIC! 10/10. He was always available.  Really appreciate how Jack always had my best interest in mind and got me into my first home. I can't recommend him highly enough! 

Closed
February 2020

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Janet D. - Albuquerque, NM

Jack provided EXCELLENT customer service.  He answered questions quickly, whether it be by phone, email or text.  He was always available and kept us posted on the sequence of events.  His knowledge of the mortgage products allowed us to select a product that fit our needs perfectly.

Closed
May 2018

Source: Yelp

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Joseph G. - Austin, TX

We recently closed on our first home with Jack's help. Our home-buying process was more complex than others, and Jack was unwavering in his attention to detail, thoroughness, and help. Never hesitant to answer 1 million questions, or ensure you are perfectly comfortable before moving forward.

Closed
October 2017

Source: Yelp

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Joe C. - Austin, TX

Jack was a pleasure to work with.  He gave great insights and was very easy to get a hold of--even during the craziness of Christmas when we bought our house.  Jack was always quick to offer solutions and to make the process as smooth as possible. 

Closed
January 2018

Source: Yelp

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Randi L - Austin, TX

This was our 2nd time to use Jack, both times he made the process seamless and easy.  He was quick to respond and never made me feel as if I was bothering him.  He was able to get us payment information quickly and  pre-approval within hours.

Closed
May 2018

Source: Yelp

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Mark and Sandra L. - Austin, TX

Our experience was very positive. Our expectations and concerns wer handled professionally. One little glitch with the clsoing cost was prompltly resolved. We felt like you went above and beyond with our best interests in mind.

Closed

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Sandra & Rory B. - Bastrop, TX

As a first time home buyer, Jack Loughborough was the most helpful person I could have hoped for. He was professional, knowledgeable, personable and caring. He definitely knows his business and was very patient and thorough. He explained everything in a such a way that I was able to understand and feel comfortable with the whole home buying process. My Realtor and Title Co. even commented on what a pleasure it was to work with Jack. Many thanks, Jack!

Closed

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Traci C. - Austin, TX

Merry Christmas to you too! My daughter and I are loving living in our new (to us) house. We wouldn't have gotten here without you. Thank you so much. I hope you have a wonderful holiday with your family!

Closed

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Thomas G. - Bastrop, TX

Jack is always my Number 1 pick for lenders because of his unbelieveable speed with response. Hes always professional and understanding issues and willing to work toward resolving. He returns my calls "always". I've closed several transactions with Jack and am keeping him as my Number 1 Pick.

Closed

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Caryn C. - Austin, TX

One of the easiest transactions I've done lately. Even though I had difficulty in getting docs to you quickly, as soon as I did get them in you handled them very quickly and got back to me right away.

Closed

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Karen M. - Austin, TX

I’ve known and worked with Jack Loughborough for over two years now. Jack's professionalism, honesty, efficiency, and his dedication to serving his clients has impressed me more and more over the years. Jack has always been available when I call or e-mail him, even on weekends. He's one of the best in the business and will go the extra mile to help his clients. His knowledge of the business helps me with helping my clients. I trust Jack to be able to refer him to my clients because I know he'll give his best to them. I highly recommend Jack for all your loan financing

Closed

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Krista E. - Austin, TX

My experience with Jack was excellent. Jack was very responsive and has great follow through.

Closed

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Reed B. - Austin, TX

100% better than my experience with a previous lender. Thanks for the phone calls and the speed at which you got the loan approved.

Closed

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Susan M. - Dallas, TX

After listening to what I wanted, several approaches were offered to accomplish what I needed. There was no pressure, just information, which made decision making very easy. The refinance was effidient and problem free and was completed in less than a month which for me is a record!

Closed

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Alicia F. - Manor, TX

I was a first time home buyer and very nervous about the whole process. Jack was there to help me thru all my questionsl and concerns. He made it an easy exciting experience. I was totally happy with the whole experience.

Closed

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Joseph & Jennifer G. - Round Rock, TX

Jack made our first time home purchase as easy as possible. We got the best rate around and he was able to beat his own low rate with a float down of 1/4%. My wife and I got to experience identity theft first hand and without Jack's help we'd still be paying rent instead of paying ourselves.

Closed

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Regina C. - Austin, TX

Jack helped my client repair her credit scores which in turn made the home purchase possible. The loan closed on time without issue. The interest rate and closing cost Jack quoted my customer were exact at the closing table. I highly recommend Jack and I'll continue to send all my clients to him.

Closed

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Tyler M. - Austin, TX

Jack recently helped my wife and I buy a house and we could not be more grateful. He was professional, thorough, kept us in the loop at all times and provided us with libraries of information from years of experience.  Jack went far above & beyond my expectations.

Closed
November 2018

Source: Yelp