5-Star Reviews From People Just Like You

Jack was outstanding with all of his process and keeping me updated even after hours in many cases. He seem extremely dedicated to his attention to details and pursuit to end results.

Jack was/is the GOAT. We have worked with several other lenders in our house buying/refinancing needs and Jack is head and shoulders above the others. We will never use anyone else for our future needs. He was available to us late a night when we had questions and treated us like we were his most important clients. I think it is a testament to Jack that we closed on our house in 14 days in this crazy market. In fact, the loan was complete within a week of us getting our offer accepted.

I strongly recommend Jack for your lending needs. He helped me purchase my first home and made the process extremely simple by breaking it down bit by bit. He's responsive and very knowledgeable and works directly with his clients. I just closed today and will go back to Jack the next time I need a loan or to refinance. Thank you!

We’ve worked with Jack 3 times now (2 purchases and 1 refinance) and the experience has always been fantastic. The first time, Jack saved us from making a HUGE first-time buyer mistake and saved us thousands. Every time we’ve worked with him, his information and guidance has been spot on and he is always super responsive. On our second purchase with Jack, we were even able to close 2 weeks earlier than expected! 10/10! We will definitely be work with Jack again.

Working with Jack was awesome for our first home purchase. He helped me understand the process and was always really responsive, even outside of business hours. Highly recommend!

Jack did a great job helping us secure a loan to buy a house. He was always just a text away and made the whole process easy and quick. You can tell he has been in the industry for a long time and his knowledge and expertise shows. This was not our first time buying a house, won't be our last, I would use him again and recommend him to others.

Jack is very professional and made sure we understood every step of the process. He was always available to answer any questions. We have had a very positive experience and highly recommend him.

Jack was a pleasure to work with. He was very patient and educated us every step of the way. Highly efficient and very personable we have found our go to loan agent. Highly recommend!

Had a great experience purchasing my first home. Jack did a fantastic job explaining everything to me and was easily accessible when I had questions.

Jack Loughborough at Prime Lending is a really great loan officer, it's been a long time since I've seen service in that manor. He will keep you updated on your loan process while putting in the time to make sure you loan truly fits your needs. He will hear the questions you have and not just give you an automated response like most. Jack is there to take care of business and after all is said and done you will feel like you are doing business with a really great friend. He's the absolute best!

Jack was absolutely amazing, every question we had from the very beginning was answered - we walked us through the entire process & we are so grateful! Thank you Jack!!!! ��

Five Star Review

I am a first-time home buyer and I didn't feel any of the stress that comes with the process. Jack made everything super easy, he was in constant communication with us and listened to exactly what we were looking for. Not only did he listen but he delivered. I couldn't be more pleased with working with Jack.

I can't say enough great things about Jack Loughborough of PrimeLending. Any time he has worked with one of my buyers with their mortgage, we move forward confidently to the closing table with no hiccups. He is honest and forthright and communicates well throughout the loan process so that we are never left wondering. I highly recommend Jack Loughborough for either a purchase or refinance. Know that you're in good hands when you work with Jack.

I can’t say enough good things about Jack and his team at Prime Lending. I was referred to him by another lender and he jumped right in and immediately got to work. My situation was a very time sensitive one and he was in constant communication with me daily about what he needed from me to get my loan approved. Jack was very professional as well as friendly. He took his time and explained anything that I needed clarity on and just made what can be a very stressful time a really comfortable one.

Jack and Emilia made the whole process super simple!

The whole process was smooth and easy. Didn't feel any of the first time buyer stress.

Jack was FANTASTIC! 10/10. He was always available.  Really appreciate how Jack always had my best interest in mind and got me into my first home. I can't recommend him highly enough! 

This was our 2nd time to use Jack, both times he made the process seamless and easy.  He was quick to respond and never made me feel as if I was bothering him.  He was able to get us payment information quickly and  pre-approval within hours.

We recently closed on our first home with Jack's help. Our home-buying process was more complex than others, and Jack was unwavering in his attention to detail, thoroughness, and help. Never hesitant to answer 1 million questions, or ensure you are perfectly comfortable before moving forward.

Jack was a pleasure to work with.  He gave great insights and was very easy to get a hold of--even during the craziness of Christmas when we bought our house.  Jack was always quick to offer solutions and to make the process as smooth as possible. 

Jack provided EXCELLENT customer service.  He answered questions quickly, whether it be by phone, email or text.  He was always available and kept us posted on the sequence of events.  His knowledge of the mortgage products allowed us to select a product that fit our needs perfectly.

Jack recently helped my wife and I buy a house and we could not be more grateful. He was professional, thorough, kept us in the loop at all times and provided us with libraries of information from years of experience.  Jack went far above & beyond my expectations.

Jack is always my Number 1 pick for lenders because of his unbelieveable speed with response. Hes always professional and understanding issues and willing to work toward resolving. He returns my calls "always". I've closed several transactions with Jack and am keeping him as my Number 1 Pick.

Merry Christmas to you too! My daughter and I are loving living in our new (to us) house. We wouldn't have gotten here without you. Thank you so much. I hope you have a wonderful holiday with your family!

As a first time home buyer, Jack Loughborough was the most helpful person I could have hoped for. He was professional, knowledgeable, personable and caring. He definitely knows his business and was very patient and thorough. He explained everything in a such a way that I was able to understand and feel comfortable with the whole home buying process. My Realtor and Title Co. even commented on what a pleasure it was to work with Jack. Many thanks, Jack!

Jack helped my client repair her credit scores which in turn made the home purchase possible. The loan closed on time without issue. The interest rate and closing cost Jack quoted my customer were exact at the closing table. I highly recommend Jack and I'll continue to send all my clients to him.

I was a first time home buyer and very nervous about the whole process. Jack was there to help me thru all my questionsl and concerns. He made it an easy exciting experience. I was totally happy with the whole experience.

After listening to what I wanted, several approaches were offered to accomplish what I needed. There was no pressure, just information, which made decision making very easy. The refinance was effidient and problem free and was completed in less than a month which for me is a record!

100% better than my experience with a previous lender. Thanks for the phone calls and the speed at which you got the loan approved.

My experience with Jack was excellent. Jack was very responsive and has great follow through.

I’ve known and worked with Jack Loughborough for over two years now. Jack's professionalism, honesty, efficiency, and his dedication to serving his clients has impressed me more and more over the years. Jack has always been available when I call or e-mail him, even on weekends. He's one of the best in the business and will go the extra mile to help his clients. His knowledge of the business helps me with helping my clients. I trust Jack to be able to refer him to my clients because I know he'll give his best to them. I highly recommend Jack for all your loan financing

One of the easiest transactions I've done lately. Even though I had difficulty in getting docs to you quickly, as soon as I did get them in you handled them very quickly and got back to me right away.

Our experience was very positive. Our expectations and concerns wer handled professionally. One little glitch with the clsoing cost was prompltly resolved. We felt like you went above and beyond with our best interests in mind.