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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Christian S.
Houston, TX

Lauri is very knowledgeable, courteous, and professional. She answered all of our questions with a great attitude. We are happy to have chosen PrimeLending for our first-time-home-owner journey.

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Closed May 2025

Herbert L.
Rosharon, TX

Glen Reaves was very helpful and informative throughout the process.

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Closed February 2025

Alex A.
El Campo, TX

Lauri was AWESOME and SUPER KNOWLEDGEABLE. I couldn’t have done this without her. She always responded and was very easy to keep in contact with whenever I had questions. She made this experience smooth even during the stressful processes.

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Closed December 2024

Norman L.
League City, TX

Lauri Coppock is both professional and down to earth.  She could not have been more helpful.  We will be using Lauri for any and all future mortgage loan needs.

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Closed May 2024

William M
Houston, TX

We are repeat clients of Lauri Coppock. Using her to refinance our house for a second time was easy. The responsiveness, professionalism and easy to use tools made our experience with Lauri Coppock enjoyable. That's not something often said during a real estate transaction!

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Closed September 2020

Jerry T
Pearland, TX

Lauri was on top of the process from the beginning. She was very informative and could answer any and all questions, which we had plenty, everytime...

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Closed July 2020

Larry W
Spring, TX

We have used Lauri before, excellent work before and maintained excellent loan performance, documents and communication.

We will use Lauri for any future loans.

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Closed July 2020

Ivett A
Houston, TX

This is my third loan with Lauri. Outstanding personal service. She is always available throughout the entire process. Best rates in town. I wouldn't go anywhere else to get a new loan or refinance a home.

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Closed July 2020

Hannah H
La Porte, TX

Lauri was very responsive and informative and helped to choose the perfect loan option. She was definitely looking out for our best interest. She was also very efficient. She explained thoroughly until we understood. We would use her again and recommend to everyone.

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Closed December 2019

Malinda L
League City, TX

Lauri was the perfect fit for us. She was patient and knowledgeable and answered all of our questions. As first time homebuyers, she was always kind and explained things understandably. She made the usually stressful process much more pleasant.

 





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Closed December 2019

Prince A.
League City, Texas

Lauri was AWESOME! Having a tough situation she was not only able to get me approved, but quickly without skipping a beat. It seemed she was only working on my loan! Because of my experience with her, I will refer everyone to her. Also for my future investments!

 



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Closed July 2019

Erica
Clear Lake, TX

"Couldn't make my business work without her!" I've been a realtor for 8 years and Lauri has made my career a pleasure. I can count on her to deliver what she says, when she says! I couldn't do my business without her and wouldn't want to!

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Closed

Brian and Christie
Houston, TX

My wife and I recently bought a house and used Lauri as our lender. She gave us accurate information up front so there were no surprises at our closing. She was very good to lead us through the process whenever we had questions. We were very confident and comfortable with everything when we went to the closing on our house and are very grateful to be in our first home.

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Closed

Scott
League City, TX

I have worked with Lauri Coppock for the past 8 years. After recommending various mortgage broker and banks, in the past, it’s a no brainer- I ONLY recommend Lauri. Her ability to follow up, trouble-shoot potential problems, and all around attention for detail sets her apart from the rest. It is also important to me that she represents a solid, dependable mortgage company.

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Closed

Debra K.
Spring, TX

Lauri, Just a note to express my personal thanks and convey my appreciation of your hard and diligent work on my client's loan. Before Shari introduced us (virtually, that is!) last year, I didn't have a dedicated "go-to" lender. Now I can say that I do. I don't have a steady stream of business (closings), but be assured that, in the future when I next have the opportunity, I'll not only refer you again, but do so with the highest of accolades. If you ever need a testimonial, know that I can write a mean one! In fact, if you have any higher-ups to whom you wouldn't mind having your horn tooted, I'd be very happy to share with them my opinion of you and your professionalism.

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Closed

Christine and Frederick G.
Pearland, TX

My experience with dealing with Lauri Coppock. Wherever she may go is where my business will go because she has been just a pleasure to work with. I've worked with her on the purchase of my first two homes, so when it was time to purchase our third it was a no brainer who we'd contact. She is extremely professional but very down to earth. She has such grace and patience when dealing with those of us who have so many questions during the purchasing process. She provides the time and dedication to the client to make them feel like their purchasing process is the only one she's working on. By far, she is truly a gem to your industry!

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Closed

John and Dede R.
Pearland, TX

Lauri Coppock was professional, knowledgeable, and all out great! She was patient with us as first time home-buyers and bent over backwards to help us!

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Closed

Patrick S.
Portland, OR

I just wanted to take a moment to thank you for making this such an easy process! I am one of the top-producing Realtors in Portland and me and my team produce a very high volume of business and work with a few excellent lenders. However, I can say with confidence that your level of professionalism and expertise far surpass that of most lenders. If I could steal you away to Portland I would! Thanks Again,

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Closed