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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Ashley P.
Jamestown, OH

Richard was AMAZING through the whole process. He provided information about every step of the process and made sure I understood it. I would definitely recommend Richard in the future and nothing but positive feedback for him. 

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Closed September 2022

Linda B.
Dayton, OH

Richard took care of us. We are looking forward to working with him in the future.

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Closed August 2022

Rhonda R.
Fairborn, OH

“Richard is a very personable, extremely knowledgable and very detail oriented Mortgage Loan Originator. I have had the privilege of hiring Richard several times to take care of my home mortgage loans and would highly recommend him to all my friends and family. My experience working with Richard was stress free from beginning to end and I can't thank him enough. He is and will always be the Loan Originator that I will always come back to for all mortgage needs.”

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David O
Centerville, OH

Richard was excellent at response timing and information needed. He made the process very easy on us.

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Closed July 2020

Heather C
Dayton, OH

Rich was easy to work with and exceptionally responsive to any questions I had through the process. I would highly recommend him.

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Closed August 2020

Marianne F.
Fairborn, OH

I have used Richard to purchase/refinance at least a half a dozen times. He is the absolute best! Thorough, professional, extremely helpful.

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Closed August 2020

Sarah E.
Roverside, OH

Richard is very knowledgeable and we were very thankful for that as first time homebuyers. His explanations through each step of the process really helped us. If there was something we didn't quite understand, we would contact Richard and he would clear it up and help us understand. 

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Closed May 2020

Braden M.
Xenia, OH

Richard was very informative and made sure we knew every step and answered our questions in a very timely manner. He made the process easier than we could have imagined! 

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Closed February 2020

Rebecca H.
Schertz, TX

As a first time home buyer I needed lots of help getting through the process. Richard made the whole process painless! He was always available to answer my questions and explain what was next. Can't recommend him enough! 

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Closed January 2020

Andrew E.
Riverside, OH

I have done multiple loans with Richard Winters II and each time it has been an excellent experience. 

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Closed October 2019

Thane G.
Macon, GA

Rich is awesome and helped us through the entire process, we never felt hurried and he took the time and was available to answer all of our questions.

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Closed November 2019

Sat Want K.
Leesburg, VA

Richard has guided me through two purchases and a refinance, and I have found him to be very knowledgeable and extremely responsive. I expect I will have some more business for him in the future. 

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Closed October 2019

Michelle S.
Norman, OK

We had a great experience working with Richard Winters to buy our first home. He was always very on top of everything and explained the process step by step.

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Closed September 2019

Ronald B
Dayton, OH

... If you need a lender that will go above and beyond to take care of you and your needs when buying a home, Richard is the guy you want (and really need)!!!

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Closed February 2019

Source: Zillow.com

Susana W.
Columbus, OH

“In mid-2004, I was a first time home buyer. Richard Winters was wonderful in helping me traverse the many options available for financing. His calm demeanor helped me stay calm in what can be a very stressful and exciting situation. At the end of the year, I needed to refinance due to a family situation. Because I had such a great experience with him, I again selected Richard to help me refinance. He was there every step of the way. When the need to use a mortgage broker arises, I will again use Richard Winters. He was honest, trustworthy, knowledgeable and calm. As you can see, I highly recommend Richard as a mortgage broker.”

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Sheri F.
Dayton, OH

“Richard was wonderful through the entire process of our home equity loan. He is an expert in his field and I am hoping to use him again when I am ready to purchase a new home!”

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John T.
Fairborn, OH

“Richard provided exceptional service in working a real estate mortgage for me and my eldest son. This was a first time home buyer loan with several unique issues due to income and debt. EXTREMELY SATISFIED!”

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Alex C. & Sheila R.
Dayton, OH

“Richard is a very skilled and detail-oriented loan officer who took us through the mortgage process for our new house with great professionalism and knowledge. He went the extra mile to find a mortgage that fit our needs and budget. I highly recommend him.”

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Erin & Scott P.
Centerville, OH

“Richard was extremely professional and helpful for our mortgage business when we purchased our home in 2005. I strongly recommend him for any of your mortgage needs.”

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Robert C.
Morristown, NJ

“My friendship with Richard has spanned 4 decades. Richard has never failed me in friendship or business. When I needed some assistance with my mortgage, without question it was Richard that I called upon. Richard guided me through the entire process squashing any and all anxiety. I cannot say enough about his professionalism. He is truly one of a kind.”

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Kimberly H.
Centerville, OH

“Richard demonstrated his knowledge in the mortgage lending business in a very successful manner. He pays great attention to detail and gets the job done quickly and professionally.”

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Pamela & Roger L.
Dayton, OH

“Anytime we need a mortgage or are thinking about refinancing we call Richard Winters. He quickly answers our questions and gets us the best rates possible on new or refinanced mortgages. He also works with us on our rental properties. We wouldn't deal with anyone else in the mortgage industry.”

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Tom V.
Lebanon, OH

“Richard and I have worked together on a personal basis financing homes over the years. he is detailed oriented and keeps the customer first. I recommend his services."

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Robert & Teresa D.
Oakwood, OH

“Rich has done three 1st mortgages and one refi for me and Teresa since we bought our first home in 1995. I never had to worry about a thing, peace of mind is how I would describe how I felt when Rich was working for me."

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Chris & Heidi L.
Loveland, OH

“I have known Richard for 30 years and would not make a large financial decision without first seeking his advice. He has always provided competitive rates, detailed financial analyses and top tier customer service. I would highly recommend Richard to anyone needing to finance a home purchase or to anyone needing to open a home equity line of credit.”

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Craig M. & Sylvia E.
Yellow Springs, OH

“Richard Winters is a skilled professional that can find the best financing options for anyone wanting to be a homeowner. You and your clients will be fully informed on the whole process during the loan processing period. He is a solutions guy.”

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Michael B.

“Exceeding expectations is an understatement when referring to Richard. His in-depth knowledge of the mortgage industry, his attention to detail, and his unparalleled customer service are the reasons I have and will continue to use ONLY Richard Winters for my mortgage needs.”

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Erik & Carla N.
Bainbridge Island, WA

“Simply the best! Richard Winters provided my wife and I with the best, most professional and friendly service we have ever received from a sales manager. His knowledge regarding VA loans was not only impressive, but also leaps and bounds ahead of his peers here in the state of Massachusetts. On several occasions he educated the real estate brokers and mortgage lenders representing the sellers due to their lack of knowledge, which greatly facilitated closing on time. Additionally, Richard handled our affairs while my wife and I were still stationed in Italy. We couldn't have asked for a smoother, less stressful transaction. Richard certainly sets the bar extremely high for his competition. I highly recommend Richard Winters to anyone seeking a mortgage or other financial services.”

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Steven & Jennifer H.
Fairborn, OH

“Rich is always looking out for his clients - watching rates and knowing when it is right time to refinance. He did the break-even analysis for us on various alternatives to help us make the best decision for our family. He delivers when he says he will and makes this process as painless and smooth as possible, A true professional whom I trust to help me make the right decisions.”

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Sharon S.

“Richard was very helpful in understanding our specific circumstances and coming up with innovative solutions.”

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Ashlea S.
Beavercreek, OH

“This was my first home purchase and needless to say I was rather nervous. Richard took the time to explain the entire process, as well as, price out several potential home purchase options until we were able to find the best one to fit in my price range. I would recommend him to anyone looking to finance a home. You will not find a more knowledgeable or dedicated man to work with during this very stressful and exciting time. Thanks again for everything Rich.”

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Philip & Shannon M.
Bellbrook, OH

“Richard has been very helpful and proactive in helping us stay up to date and making sure we find the best program.”

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Yaquoub & Beatriz G.
Kettering, OH

“Richard Winters is People Person, Well Communicator and an honest helpful Mortgage Loan Originator... Definitely I would work with him again.”

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