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Testimonials | PrimeLending
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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Samantha E.
Midlothian, TX

It was amazing. She did everything possible to get me what I needed.

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Closed April 2025

Margaret L.
Richardson, TX

She was fantastic to work, as were her team members. She was very responsive and able to answer all of my questions. She wasn't pushy or intimidating to work with, and too care to explain how the process would work so I knew what to expect.

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Closed April 2025

William N.
Dallas, TX

Great process. The PrimeLending team was fantastic!

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Closed March 2025

John W.
Dallas, TX

Julie and her team are consummate professionals. I can't imagine working with anyone else in the future. Julie was always available to discuss any questions I had, even if I didn't understand something the first time around. I knew nothing about home financing entering this process and came out knowing a lot more by the end. The PrimeLending team always got me what I needed in a timely fashion and made sure I was appraised of all requirements, and they were all pleasant to work with. PrimeLending made my first-time home purchase approachable instead of intimidating.

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Closed March 2025

Arthur K.
Dallas, TX

Julie Howell and her entire team were extremely professional, thorough, efficient and very pleasant throughout the entire process. They were always available to answer my questions, and were extremely proactive with communication throughout the process.

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Closed February 2025

Douglas F.
Allen, TX

Julie Howell is incredible! Our relationship with her is what ensures we will always use PrimeLending in the future for either refinancing or a home purchase.

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Closed December 2024

Robert E.
Rockport, TX

Julie and her team are great and very professional to do business with.

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Closed December 2024

Michael J.
Fort Worth, TX

Julie was amazing and available at all times. Without her, we wouldn't have made it.

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Closed November 2024

John E.
The Colony, TX

Julie and her team were excellent.

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Closed October 2024

Stephanie G.
Cibolo, TX

Julie was so patient and communication as effortless since she was happy to text me!

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Closed August 2024

Kerry P.
Dallas, Texas

This was the third loan from Prime Lending over 6 years. I am a Chase Private Client and Chase simply could not handle a loan application. Prime is far and away the best place to get a home loan. It was simple - quick and everything went like clockwork.

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Closed May 2022

Source: MortgageSAT survey

Juan M.
Grand Prairie, Texas

I want to Thank the PrimeLending Team, including Julie, Randi and Kelli which were wonderful on helping me purchase my first Home. They made the process a lot easier, especially for my age at 22, I didn't know much about purchasing a home. I Thank them so much, and I wish them nothing but the best.

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Closed April 2022

Source: MortgageSAT survey

Margaret G.
Lubbock, Texas

The team we worked with was very professional, informed, and helpful. They streamlined the process for us and were available any time we had questions. Great experience! Very happy to recommend Julie and Randi!!

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Closed March 2022

Source: MortgageSAT survey

Leo G.
Burleson, Texas

The entire Team at Julie Howell's office was AMAZING! A special thank you to Randi for being patient and answering all of my questions and making this process smooth.

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Closed December 2021

Source: MortgageSAT survey

Olivia B.
McKinney, Texas

We worked closely with Randi Kerr on Julie's team. She was completely wonderful--professional, imforative, and patient with us as we were first time home buyers. I would absolutely recommend Julie and Randi to anyone purchasing or refinancing a home.

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Closed October 2021

Source: MortgageSAT survey

Julie P.
Fort Worth, Texas

I love Prime Lending! Randi Kerr is the best and so is Julie Howell! I am so blessed to work with these Ladies! :)

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Closed October 2021

Source: MortgageSAT survey

Johnnie M.
Lubbock, Texas

I can not be any happier with the service i was given from the Primelending team. They were awesome and I have referred so many people in just the last couple of weeks.  It was perfect!

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Closed August 2021

Source: MortgageSAT survey

Ellen H.
Westworth Village, Texas

I have worked with Prime Lending and Julie, and her team, MANY times and will continue to do so. She is always very professional and makes this process very easy!

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Closed July 2021

Source: MortgageSAT survey

Margaret
Lubbock, TX

The team we worked with was very professional, informed, and helpful. They streamlined the process for us and were available any time we had questions. Great experience! Very happy to recommend Julie and Randi!!

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Closed April 2022

Jessica S.
Hurst, TX

Very smooth and easy process from start to finish! Everyone was fantastic to work with and knowledgeable. Would highly recommend! They are very good at explaining every step and respond super fast to every question.

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Closed March 2022