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Customer Testimonials

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Christopher S.
Saint Peters, MO

Was awesome knowledgeable made my comfortable sorta the glue that kept me on track , I will use her again

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Closed November 2025

Eric E.
Hamilton, MO

Laurie did a fantastic job helping us with our loan in MO, she was able to secure financing for us after a few options fell through. She was always willing to help and answer any questions we had about the process. Thanks Laurie!

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Closed August 2018

Source: Zillow

Brent D.
St. Charles, MO

We tried to get a VA mortgage but were told by our bank we were ineligible for any government home financing due to a short sale in our past. We could get private financing but at a high interest rate and with a large down payment. Our realtor contacted Laurie Phillips to see if she could help. Laurie immediately contacted us and asked us about our situation. She said she would like to try to get VA financing for us and asked us to apply for a VA loan. She asked us to provide some additional information concerning the circumstances of our short sale. She then went to the VA with our situation and got our application approved. She kept us informed every step of the way and answered our questions promptly and professionally. She worked very well with our realtor to set up the closing, which was a smooth and efficient transaction. It is no exaggeration to say that we would not be homeowners without Laurie's help. She was able to get us VA financing, with very good terms, when others could not.

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Closed May 2018

Source: Zillow

John B.
O Fallon, MO

I had an FHA loan and had a hardship which did substantial damage to my credit. I was afraid to sell my house because I didn't think I would be able to get a conventional non-FHA loan, Laurie worked with me from pre-application and gave advice on how to take steps to repair my credit and get to a comfortable spot and now I have the perfect house with a loan I feel I actually had control over. I find it hard to believe anyone else would have given me the time and attention Laurie gave in helping me full approval on an FNMA conventional and the most important part, I closed on my original house and then four days later was able to close on my new house thanks to Laurie and her team. Thanks Laurie and all the behind-the-scenes helpers, you are all my heroes.

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Closed December 2018

Source: Zillow

Jill K.
O Fallon, MO

We recently purchased our home and Laurie was absolutely amazing during our entire experience. She is extremely detailed, communicates excellent and is on top of everything! We are first time home buyers and Laurie worked with us every step of the way. I really cannot even begin to explain the level of service she provided us. She even answered questions in the evenings and weekends and was always available to us. She really made us feel comfortable and did everything she could to walk us through this process. We even hit a few snags towards the end and Laurie advocated for us and went well above and beyond her job duties. If you want top notch service Laurie is definitely your go-to-person. She truly gives 110% to her clients and is amazing to work with.

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Closed June 2019

Source: Zillow

Jonathan C.
Ballwin, MO

She was great with communication and was always available.

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Closed June 2025

Richard T.
Belleville, IL

Laurie was amazing, patient & kind and so intelligent. She answered all of my questions and I asked quite a few. She was there for us through the whole process, and she worked hard to help us get our mortgage. I couldn't have found a better lender or lending company. Very happy with it all!! I've already recommended her & the company to others and will continue to do so. If we ever buy a home again, I'm using the same lender, lending company, real estate agent & closer. They made our first time home buying process a really good experience.

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Closed December 2024

Mary B.
Wentzville, MO

Getting to know Laurie Phillips & keeping me in contact with everything that was going on & also helping me get through rough parts she’s perfect & I highly recommend her to others.

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Closed August 2024

Philip H.
Lansing, KS

The online tools are amazing and so easy.

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Closed June 2024