5-Star Reviews From People Just Like You

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Matthew V. - Rochester, MN

Doug was always upbeat and optimistic. He would provide recommendations intended to benefit us.

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September 2024

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Joshua C. - Saint Charles, MN

Doug was amazing to work with. He was on top of everything. He made us feel comfortable during the whole process, he was never rude or pushy. I felt like he genuinely cared.

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June 2024

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Catherine A. - Rochester, MN

He was kind, informative, compassionate, and took great care of us.

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June 2024

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Michael N. - Albert Lea, MN

I really enjoyed Doug's patience and professionalism. It really helped me through the stress of the home buying process.

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May 2024

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Laura B. - West Concord, MN

The smoothest process.

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March 2024

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Ryan H. - Zumbrota, MN

Douglas Gillard made the stress of home buying go away.

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March 2024

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Erin K. - West Concord, MN

Douglas Gillard was the best part of my home buying process. He provided me with up-to-date information and kept me in the loop with all of the steps to purchasing a home. I will recommend him to anyone looking to purchase a home in the future. Very grateful to have worked with such an educated and caring individual.

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January 2024

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Logan E. - Rochester, MN

Doug Gillard at PrimeLending was a pleasure to work with. Doug made the process simple, and as smooth as possible!

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May 2023

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Zwabene B. - Zumbrota, MN

Douglas was great. I love how he made me feel through the whole process.

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March 2023

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Brandon S. - Rochester, MN

My experience was great! Very friendly and helpful people to work with. Douglas Gillard was extremely helpful with the situation I was dealing with! I spoke with 5 different lenders before speaking with Doug and he helped from beginning to end.

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November 2022

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Ann T. - Rochester, MN

Once again, Doug Gillard and his team are great to work with.


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Tim B. - Rochester, MN

Doug and Logan were excellent to work with. From the start of the process, they were on top of everything I needed for a smooth closing. I am a repeat customer of Doug’s and I will definitely use them again. Great to work with.


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June 2022

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Adam & Jenna S. - Rochester, MN

We so appreciate all of your help & guidance through our home buying/relocation process. We couldn't have done it without you! This is our 3rd time working with you & we know it won't be the last. You make it all so stress-free & easy to understand. We appreciate you SO much! Thank You!

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June 2022

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Jason I. - Rochester, MN

Working with the PrimeLending team was a breeze and really took the anxiety out of it. Working with Doug Gillard and his assistant Logan Heintz on my 2nd home felt just as special as when I was buying the first one. I really felt like I was a priority. Thank you so much.


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December 2021

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Brenda B. - Rochester, MN

My experience with PrimeLending was nothing but great! Doug was fast and efficient. His knowledge of refinancing got me to where I needed to be. High praises to Mr. Gillard and PrimeLending.

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December 2021

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Shea K. - Rochester, MN

I have worked with Doug professionally for years & used him for my first home purchase, the process was extremely easy. His team was fantastic with communicating from start to finish!

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Shelby W. - Rochester, MN

Doug was super helpful and knowledgeable. He helped get us the mortgage we needed and helped set us up for the future! Highly recommend PrimeLending!


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Max R. - Rochester, MN

Doug and Logan helped me through the process of purchasing my first home. They made the experience very easy and we’re very professional. Would extremely recommend!


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Michael M. - Rochester, MN

Doug and his partner Logan are very organized and helpful. The loan and closing process went smoothly, and the financial numbers were exactly what they said they would be. I have not had a smoother process than with PrimeLending.

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Adam S. - Rochester, MN

Great follow through and flexibility. Delivered in a timely and professional manner. Highly recommend Doug Gillard and PrimeLending.

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Malinois J. - Rochester, MN

Doug was great to work with, we began house shopping during this sellers market and Doug was able to get us financed and closed on time.


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Marcus T. - Rochester, MN

Doug is awesome, and a great guy to work with! Very patient, and answers all of your questions. Would not hesitate to send my friends/family to him!


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Tom C. - Rochester, MN

Doug was super helpful in educating me about the financing options. Very friendly and professional.

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Alicia P. - Rochester, MN

Doug Gillard was amazing to work with, especially with our VA loan. He approved our loan quickly and efficiently and was available whenever we had questions. He is very personable as well. I definitely recommend him to anyone!

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Rebecca H. - Rochester, MN

Doug was great to work with. He kept you in the loop, explained everything so you understood what the process was. Also if you had questions he was always available or quick to return phone calls.


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Alison L. - Rochester, MN

Doug made my buying experience very easy. Kept me up to date on everything and was just amazing. Thank you again for everything!!


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Tom K. - Rochester, MN

Doug was great to work with. He was easy to get a hold of and promptly answered all of our questions with clarity. Would go with Doug and PrimeLending again for future mortgages/refinancing.


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Ken P. - Rochester, MN

Doug was pleasure to work with, had not moved in 27 years and he made the process go very seamlessly. I would highly recommend Doug Gillard.


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Hannah M. - Rochester, MN

I would recommend Doug Gillard to anyone trying to buy a home! He helped me step by step and was always there if I needed him He constantly checked in with me and kept me on the right track and got me into my very first home! I couldn't have done this process without him! He's amazing!


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Cory H. - Rochester, MN

I have worked with Doug Gillard with PrimeLending several times over the last 5 years. Absolutely incredible guy! Very professional, yet, almost like working with a long time friend! I have recommended Doug to several of my friends. Thank you Doug and PrimeLending!


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Kristopher N. - Rochester, MN

Doug and his team did a excellent job. I had a lot of questions and he's the first person that answered the question without making me judged. Highly recommend him if you need someone to get the job done.


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Christopher A. - Rochester, MN

Doug Gillard was a tremendous help! Couldn’t have asked for a better person to help us get our first home! Would recommended Doug and PrimeLending to anyone looking for a home.


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Emily R. - Rochester, MN

Doug helped us through the process of getting a loan for our first home. He always worked with my schedule and let me call anytime if I ever had questions. He is very knowledgeable about the whole process, and walked us through every step of the way. We can not thank him enough!


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Jen C. - Rochester, MN

I couldn't have asked for a better person to help me out with the purchase of my 1st home with a VA Loan. Would definitely recommend PrimeLending and Doug to anyone who asks. Thanks Doug.


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Nancy D. - Rochester, MN

Doug has done an amazing job helping my clients from start to finish on their transactions. Very easy to work with and dependable also!


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April 2020

Source: Google Business

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Jeremy S. - Rochester, MN

Was referred to Doug Gillard for my new home purchase. Doug was very pleasant to work with and very knowledgeable. He made the process smooth! Wouldn't want to use anyone else. Thanks Doug.


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April 2020

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Sean H. - Rochester, MN

Doug, did a fantastic job of explaining and giving context to the home buying process. If you want excellent service with no nonsense approach to the home buying process Doug is your guy! Ask about the fun-o-meter!

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Marceau D. - Rochester, MN

He is AMAZING. He went above any expectation. He explained everything. He worked quickly. He was so personable. He made himself available 24/7 for us. One of the best professionals I've ever worked with.

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June 2019

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Pete and Jenny W. - Kasson, MN

PrimeLending helped us refinance our home. They made sure we understood the process and were honest and understanding of our individual situation and needs. Doug Gillard, a PrimeLending loan officer, assisted us in this process and was very friendly and helpful. It was apparent he wanted what was best for us and our family. We would definitely work with PrimeLending in the future based off of the service we received and have already referred friends and family to him!

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Robert E. - Rochester, MN

Doug did an excellent job and went out of his way to make this happen even with all the different obstacles we had to go through . I give a big thumbs up to Douglas .

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Tammy R. - Kasson, MN

Doug, I want to send a note of thanks for ALL that you have done for me. Your patience and guidance with me was incredible! I know we started talking so long ago and your positive e-mails and just checking in with me really meant a lot. I am sure you were wondering if I would ever make a decision! You are top notch at what you do. I have total trust that I made a great decision for the girls and me. I never worried about all of the paperwork and things that were so new to me, never having dealt with so much of this kind of thing before. I didn't imagine that the process would be so smooth and it was going to be as easy as it was. That was all thanks to you and your guidance each step of the way. Professionally, you are the best. You have my highest recommendation!! Personally, you really looked out for what was best for me and helped me understand and make the best choices. The world needs more people like you- I am so thankful our paths crossed! I am the one who was blessed by meeting you and having you help me with such a big decision in life. I think you are the best! Thank you again for EVERYTHING!!

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Patty H. - Rochester, MN

Doug, I would like to thank you and your team for everything you did for me during the couple of months working with you to process my loan. You and your team were amazing and I will definitely pass on your name to family and friends! It was a great experience for me and thanks for watching out for me, it meant so much to me! I am very happy with my new home and it sure does feel like home! Thanks again .... Patty

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Nick & Amber F. - Hayfield, MN

Dear Doug Gillard at Prime Lending, I wanted to send out a big thank you for helping my family and me with the recent VA Home Loan. Being a veteran I had wondered just how well the VA financing would work when it came time to use this particular benefit. It is nice to know that the rewards for serving my country come in many different ways. This time it was in the form of a home mortgage loan. The process was fairly easy and painless. I will definitely encourage my friends and family members who are veterans or know veterans to use this loan if they find themselves shopping for a home. We are very happy and grateful for all your help at Prime Lending and hope you have a great year. Thanks again.

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Peter & Jennifer W. - Kasson, MN

Jenny and I cannot thank you enough for all you have done for us! This was a HUGE improvement for us in all aspects! We have always recommended you because of how easy you are to work with. The fact that YOU contacted US proves that you truly like to help people! Tonight at the signing, we talked about how important it is to be able to TRUST people especially when it comes to finances. That is exactly what we depend on in these situations. Most big financial business seems complicated to us and "over our heads" and for us to have a trustworthy person like you to trust big decisions with is so important to us. So, we thank you so much for being that person for us. We wish you a wonderful holiday season and as always, we will HIGHLY recommend you to anyone who needs assistance with financial needs. Thanks Doug!! The Wyttenbach's

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Hannah R. - Rochester, MN

One week before I was scheduled to close, my previous bank were being extremely difficult and telling me I needed items I did not need, and would not be able to close for at least another 3 weeks. PrimeLending was able to complete the loan process and only push back by closing date by one week, and did not require any extra hoops to jump through. I greatly appreciated how hard and fast they worked to get everything done for me.

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John & Tammy T. - Brownsdale, MN

A Very Special THANK YOU to Doug Gillard for all of his hard work in making our dreams come true with our new home. Most Sincerely

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Melissa W. - Byron, MN

Thank you Doug! You made the whole process of buying/building a home so easy! I haven't bought a home in so long that I forgot about the whole process, and add on top of that the fact that I have never built, talk about intimidating! But you were so helpful, and honest, I truly appreciated that!!

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John H. - St. Charles, MN

Doug, This thank-you may seem a little small, but anything would seem small compared to all the work you did for me ! Thanks again for all your help in getting the hose closing done....

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Greg and Angela S. - Red Wing, MN

Doug, We appreciate your professionalism and hard work....You go the extra mile! Thank You

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Shanda K. - Spring Valley, MN

Dear Doug, You have really been a rock for me though the entire home loan process. Thank you for all of your help and patience.

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Jay & Lynn W. - Fairbault, MN

Dear Doug, Both Jay and I would like to Thank You for your time put into doing our loan. We really appreciate everything you did for us. We will deffinalty refer you to our friends.....Thanks again

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Galen and Sherry B. - Oronoco, MN

To whom this may concern, I am writing this in response to our recent refinancing experience with PrimeLending and in particular Mr. Doug Gillard. My wife and I have purchased four homes all together and have refinanced three times. Never in all of those transactions have we had an experience as great as this one. My wife and I built our dream home four and one half years ago and did a 30 year loan at 6%, in the last 6 months we have been in touch with Doug Gillard now and then in regards to possibly refinancing to a lower rate and taking some years off our loan. Our priority was to go down to at least 4.50% and from 30 years to 20 years. Doug kept us informed of the rate changes and called us when they hit 4.50% . We went in and locked in at 4.50% for 20 years and when we did this Doug also let us know about the float down option which allows us to get a lower rate if the rates go down before we closed. As luck would have the rates changed down to 4.375%, Doug gave us a call immediately to let us know about this, needless to say we were ecstatic! We closed the deal with a better rate than we originally signed up for, MUCH JOY!! This was by far the best experience that we have ever had, Doug had followed up with us several times and was extremely professional and courteous, I am proud to call him a friend and will send everyone I know to him for any mortgage loans or refinancing needs. Sincerely, Galen and Shery Block

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Richard R. - Hayfield, MN

Doug- It was very nice to work with a lender that did exactly what he promised. You took a loan that had been shot down by a “Big Bank Lender” and closed it in 15 days. You definitely got my attention as a professional lender who gets the job done. When ever I called you either answered the phone or returned my message. It sounds like a simple thing but you would be surprised how many lenders do not communicate. I think communication between all parties involve in a transaction makes the sale go a lot better. Thanks again for getting this last deal done. I am looking forward to working with you again! Richard R. Broker/Owner

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Curtis M. - Hayfield, MN

My name is Curtis Mickelson I am 26 years old and I went through Douglas Gillard at Prime Lending to buy my new home. I went through a different large well known bank first and two days before closing after months of waiting they denied my loan. A bad situation for me and the seller, but thankfully my realtor suggested Doug Gillard, in two weeks he had me approved and I closed on my new house faster than he had originally thought I would. A big Thank you to Doug at Prime Lending I couldn’t have done it without your help. I would suggest Doug Gillard for anyone buying a home that wants it done in a timely matter and it to be a straight forward and positive experience. Thank you again Sincerely

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Brenda B. - Rochester, MN

Dear Doug, I thank you from the bottom of my heart for what you were able to do for me!! You managed to do in three weeks what the "other place" couldn't do in 9 months!! I am eternally grateful, and I thank you for your patience with me!!! Your friend for life! Thanks again, Brenda B.

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