Real Reactions Straight from Our Customers
Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.
What Customers are Saying
Jillian was very nice to work with! She was responsive, informative, and made the process very easy for me.
Closed September 2025
Jillian Heuer is a gift from heaven! Excellent job, fantastic work, and outstanding job! We are continually impressed by the results and services that she provided for us. She surpassed standards; beyond expectations! We are super grateful and blessed that there’s Jillian Heuer out there! Again, from the bottom of our hearts, Jillian Heuer and PrimeLending, thank you so much!
Closed September 2025
Jillian was responsive, thorough, and was very knowledgeable. She dealt with all our questions, apprehensions, and overall made this a relatively painless process. Would most certainly use her and PrimeLending again if or when the opportunity arises.
Closed September 2025
Jillian made the process of buying a new home easy and stress-free, making my buying experience excellent!
Closed September 2025
Jillian is one of the finest loan officers that we have had the privilege to work with in my 40+ years of buying real estate. She makes a complex process simple and efficient. We have completed over 10 individual transactions with her and will continue to do so into the future.
Closed September 2025
If you are buying a home, or better yet, before you find the home you want to buy, reach out to Jillian - she is the best! We were referred to her for our recent home purchase and we could not be happier with the service we received. She carefully listened to us, explaining exactly what we were looking for (our situation was somewhat unusual) and did research on several types of loans and terms. Jillian's customer service was so good - the value provided by her service proved to be a great decision. Jillian really knows her business and worked hard to get us the best terms available. She was thorough, patient, and always replied as promptly as possible when we reached out to her. We had great communication with her - she thoroughly explained the details in plain language so we had no trouble understanding the specifics of the loans available to us, and listened with a sympathetic ear when we hit a few bumps during our homebuying process. Also appreciated very much was the lack of a hard sell - she never tried to push us towards a particular type of loan or terms. Even though it was not part of her duties, she was able to secure a military discount for us with the title company. If you are in the market for a home loan, we feel confident recommending that your first call should be with Jillian.
Closed July 2025
She is amazing! Works fast. Great communication. Will use again.
Closed April 2025
She was awesome, listened to our concerns, she answered in details questions we had explained the process step by step, highy recommend her for future.
Closed March 2025
She responded quickly and knew exactly what she needed from me to process the loan application in a timely and efficient manner.
Closed March 2025
Julian is awesome!!! I have referred this company to several of my friends and co workers that want a forever home.
Closed January 2025
Jillian goes above and beyond.
Closed December 2024
Docusign was AMAZING. The last time I purchased a home, you had to actually wet sign everything. Jillian and Jonathons's knowledge of the industry and market was VERY impressive. That made it very easy to trust them during the process.
Closed December 2024
Jillian Heuer is a joy to work with. Considering I’m in a different state, she still made the process easy.
Closed October 2024
Everyone was very helpful and professional.
Closed June 2024
The process was done very professionally, all my questions/concerns were answered and addressed in fact it was so smooth I kept waiting for something to go wrong! it never did!
Closed July 2024
Jillian Heuer is a great professional loan originator. She made the process smooth and as painless as possible.
Closed April 2024
Jillian was really great to work with. She is super communicative and was very organized. I would certainly recommend her to someone else interested in applying for a mortgage.
Closed April 2024
Jillian was very proactive with providing information, staying in contact, etc. This was my first home and I feel that because of her, this was smooth process. I’m pleased.
Closed March 2024
Working with Jillian was the best experience. I needed quite a bit of handholding with the purchase of our first home and she had an answer, advice and a comforting demeanor throughout the entire process. Honestly Jillian pretty much told us right out the gates exactly what was going to happen and it went exactly as she said it would!
Closed
Having worked with three other mortgage lenders in the past, Prime was by far the best experience I’ve had. Timely, efficient, knowledgeable, and friendly. True professionals.
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I have been through the home buying process a few times before, none were even close to my experience with Miss Heuer, it couldn't have gone better.
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Jillian was excellent to work with. She is so knowledgeable, and had our best interest in mind while helping us with our loan. I will recommend her to anyone I know searching for a lender.
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Jillian was amazing! This was my first experience with purchasing a home and she answered all of my questions quickly and efficiently. I would definitely recommend her to everyone. It was excellent from start to finish!
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Jillian made the process of purchasing our home very pleasant and extremely simple. She was always professional, very informative, and extremely knowledgeable of the process. She will be referred to all of our friends and family for any future lending needs.
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Very professional My experience was unbelievably impressive I can't see myself having any reason to do business in the future without Jillian. Very patient, courteous, thorough & extremely polite. Great assistance & great company
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