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5-Star Reviews From People Just Like You

Real Reactions Straight from Our Customers

Curious why customers love working with PrimeLending? These real testimonials show how I help turn financing a home into a rewarding, empowering experience by listening, offering more options and keeping things simple every step of the way.

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What Customers are Saying

Brianna R. - Marysville, WA

Had a great experience working with Lisa while buying our home. She was always willing to answer any of our questions at any time of the day and was very thorough with helping us understand everything! Definitely recommend working with her as she was very helpful getting us into our new home!

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Closed April 2025

John S. - Arlington, WA

One of the most important traits of someone who works in the mortgage industry is someone who's accessible and responds quickly. It is right up there with knowledge and experience when navigating a home purchase. Lisa has all of the this and more. Going through the entire loan process was painless and unbelievably easy. Her guidance and constant feedback is priceless. Highly recommend, to anyone buying their first home to someone buying their 10th home. It doesn't get better than this.

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Closed April 2025

Rio C. - Quilcene, WA

Lisa is beyond reproach. She is a ray of sunshine in a tumultuous world. She was responsive, thorough, and focused on our best interests for the entirety. We are so happy we connected with her and will continue to work with her to meet all of our future home financing goals.

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Closed February 2026

Bonnie M. - Nampa, ID

We were absolutely clueless when we started our home buying adventure. The ladies (Chris and Megan) with PrimeLending were so patient with us!! They made a daunting process WAY more pleasant. I am so glad we went through them for our funding!!!

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Closed August 2025

Brook S. - Nampa, ID

Chris was incredible from start to finish! She let us know up front what documents we needed to provide, what steps would put us in the situation with sellers, and kept us informed every step of the way. She is friendly, professional, and extremely knowledgeable. I wouldn’t use anyone else!

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Closed December 2025

Mandi M. - Arlington, WA

I recently had the pleasure of working with PrimeLending, and I can’t say enough good things about my experience! From the start, their team was incredibly supportive and reliable. They were always responsive to my questions, no matter how small. Chris Nelson-Orcutt, in particular, was amazing to work with. She took the time to explain all the different loan options available and helped me understand the benefits of each. She even went through several calculations multiple times to make sure I felt comfortable with everything. It made the whole process much less overwhelming. I’m really grateful for the guidance I received, and I’ll definitely be recommending Chris and PrimeLending to all my friends. If you’re looking for great service and someone who truly cares about helping you, look no further!

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Closed December 2025

Sandi J. - Nampa, ID

Chris was amazing. She went above and beyond to make sure I was able to purchase my home. She is so knowledgeable and personable and never gave up on me.

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Closed October 2025

Braden T. - Meridian, ID

Highly recommend Chris! No wonder she was highly recommended by the Pennecard Real Estate team. In less than a month Chris expertly navigated the mortgage loan realm on our behalf and made this out-of-state home buying process a walk in the park. Having an expert like Chris relieved so much stress which had a direct and positive impact on my family during a time that is traditionally difficult on the family unit. Also, the further along in the process of closing we got, the less we were expected to pay? I don't know what magic she was working behind the scenes but it was great! Thanks for all your hard work and constant communication every time I reached out. Looking forward to our next endeavor.

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Closed September 2025

Robin M. - Meridian, ID

These guys are great, fantastic to work with, and easy to deal with. I feel like we became friends made our closing happen!

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Closed May 2024

Anonymous - Marysville, WA

My husband and I have been with PrimeLending for a decade now. My experience with both Lisa and Tracy and their transparency of the entire process, made us feel supported and very well taken care of. I will continue to be a repeat customer because of the openness to questions and suggestions. My family has been super supported by the thorough knowledge and expertise that Tracy and Lisa have shown. Thanks to both amazing women — the process was seamless too!

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Closed October 2024

Tifni P. (Agent) - Boise, ID

I can’t recommend Chris Nelson-Orcutt highly enough! Working with her both professionally and personally has been an absolute pleasure. Her communication is unparalleled, always staying ahead of our clients’ questions and needs. She consistently exceeds expectations, making the home buying process seamless and stress-free. If you’re looking for an awesome lender who goes above and beyond, look no further than Chris Nelson-Orcutt!

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Closed

Tom H. - Meridian, ID

Some of the best services I have ever had. Incredibly knowledgeable and kept me updated throughout the whole loan. Tracy Wilson was awesome throughout the whole loan process. I highly recommend her and her team!

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Closed May 2024

Stephanie S. - Tulalip, WA

I started working with Chris Nelson-Orcutt and then eventually more of Team CNO. Everyone was awesome throughout the entire process from beginning to end. They are always available and all so nice! I would 100% recommend!

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Closed May 2024

Audrey H. - Anacortes, WA

We recently closed on a new home with PrimeLending. Working with Tasha and Chris was (unbelievably) completely stress free! You won’t find a better home buying partner.

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Closed October 2022

Dave & Pam S. - Maricopa, AZ

It was a pleasure to work with Chris and her team. Chris was very helpful and explained procedures to us. We are not very tech savvy, so she would guide us through the process. I would definitely refer my friends to Chris and her team at PrimeLending!

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Closed September 2022

Misty H. - Sedro Woolley, WA

Chris and her team are excellent to work with. They are very prompt and excel at what they do!

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Closed September 2022

Inci Y. - Arlington, WA

Chris, Tracy, and the team were AMAZING to work with! Chris was very patient and put up with a lot! Her expertise and advice helped get me a lower rate and feel good about the home I ultimately chose to buy. Thank you! You guys rock!!

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Closed April 2022

Valerie S. - Monroe, WA

Chris and Tracy were amazing to work with. Very friendly, knowledgeable and fast. They were in constant contact with me and made the whole loan process so easy! I would recommend Chris or PrimeLending to anyone who needs home financing.

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Closed January 2022

Michael P - Marysville, WA

Chris is very knowledgeable and professional in her field. She made the process extremely easy and answered any questions we had about our refinance. It went very smooth, we closed on time, and we are very happy. Chris and her team work hard behind the scenes to make it a stress free process.

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Closed August 2021

Katy T. - Stanwood, WA

Chris and her team are fantastic! Chris is knowledgeable and she mocked up multiple scenarios for me and was always available if I needed her. I get the feel as if Chris is a good friend supporting our home buying process. I trust that she and her team have our best interest in mind!

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Closed February 2021

Debbie H. - Camano Island, WA

Chris and her team did an excellent job on our refinance! They were great at communicating and explaining the process. We have worked with them before and they are always friendly and do an outstanding job. We highly recommend them!

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Closed

Source: Zillow

Richard C. - Gig Harbor, WA

Great team! I’ve been using this fantastic team for all my home loan needs for over 10 years. Incredible service, professionalism and knowledge. I will only do my mortgage business with this team.

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Closed

Source: Google

Alecia M. - Boise, ID

Chris & Tracy were amazing! They made the entire process easy and unstressful. I couldn’t have asked for a better team on my side. I highly recommend them!

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Closed

Source: Google