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5-Star Reviews From People Just Like You

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Wayne & Michelle S. - Garland, TX

How could anyone give lower than 5 stars for Rob? I LOVE you and your team! This was the second home purchase with Rob. He truly means it when he says "I don't just close loans, I open relationships". We feel he is a friend and is concerned for the choices we make concerning the mortgage process. When you buy a home and get funding, most would think that is where dealing with your loan officer would end, but not with Rob and the team. They are there for any questions you might have AFTER the closing process. 6, 8, 24 months down the road, if I have questions, they are there. Even if you don't have questions, Rob will contact you every so often to check in - it's fantastic customer service, making you feel like a friend, not just another client they got a loan for. Their team makes the process easy - most people dread buying a home, but between our realtor and Rob's team, the only thing we had to worry about is packing and moving. Rob says Clients for LIFE, and I agree, because I could not imagine using anyone else for my mortgage lending needs. Thank you Rob - you ROCK!!

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Jeff & Donna L. - Allen, TX

I just wanted to say thank you to you and your entire team that has worked so hard for us. We moved here 3 weeks ago after we were pre approved twice by another company. We trusted them and we placed our belongings in storage and moved our family into a hotel believing that we would be in our new home soon. After we did this they informed us that they couldn't help us. After meeting with you, we felt so much better about the process. You were much more knowledgeable than our former loan officer and made us no promise's but told us you would do your best. You and your entire team have exceeded our expectations. Words cannot express how grateful we are to be able to move our kids out of a hotel and into a real home. You are all wonderful and we are so appreciative of your hard work. We will highly recommend you to everyone we know and if we ever have to go through this process again we will be calling you!

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Jason & Megan G. - Roanoke, TX

Rob Ellis and his staff at PrimeLending recently helped us with a cash-out refinance of our current home. My family was in credit card debt that we could not get out from under. We were working very hard at getting it paid down but could not put a dent in it and were seeking any option we could to try to manage. I have used Rob for the purchase of a previous house, a refinance, and then the purchase of our current home. He has always been a fantastic and sound person to seek advise from regarding these topics. He advised me that I could refinance and lower my payment over a new loan or that we could proceed with a cash-out refinance and pay off all of our debt at once with the home equity we would be receiving in return. After long discussions between my wife and I and Rob we came to the decision that was best for my family and we could not be happier. The process was easy and everyone was always accessible to answer any questions or to address any concerns we may have had along the way. With the money we received we were able to pay off our high-interest credit cards and had enough left over to make much needed home improvements. The stress has been relieved from my family and we are able to spend more time enjoying our time together rather than worrying about our looming debt. We are forever grateful to Rob and his staff at PrimeLending for making this happen for us. We highly recommend Rob Ellis for any and all of your home lending needs. Thanks again Rob for everything you have done for me and my family over the years and we look forward to your help and friendship for years to come.

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Sharon F - Dallas, TX

Rob, Bravo! What an awesome transaction. Your level of service far exceeds the norm. I appreciate you and look forward to working with you.

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April 2020

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Kim P - Allen, TX

Rob Ellis and his team were a pleasure to work with in getting into my second home in record time. They are fast and very knowledgeable. I highly recommend them to anyone needing a mortgage team.

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April 2020

Source: Zillow

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Terrance W - Princeton, TX

Rob went above and beyond to ensure we were educated in the home buying process. He and his team are true professionals. Rob was always there to explain the little details. For the first time in my life, I feel that I may be able to retire in the future. Thank you so much!

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April 2020

Source: Zillow

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Gwen M - Prosper, TX

Rob and his team are outstanding. I’ve used them four plus times and they are the best. They make everything simple and are very professional. I would highly recommend Rob and his team to anyone that needs a first time mortgage or a refinance. Thank you Rob and Missy. Top notch team!!!

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April 2020

Source: Zillow

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Greg + Suzy C - Plano, TX

We have worked with Rob and his team three times and love them! We have great confidence in him. He puts people before numbers and that always makes the numbers work best. We are better off financially because of Rob and his team.

Closed
April 2020

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